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Administration Procedures
Attendant Station
Port Programming
Immediate Call
Handling
Backup Call
Handling
Transfer to
Multiple Stations
Before installing a SPIRIT Attendant, you must install and administer a SPIRIT
Attendant ConnecT/R (118B) for each unit you are connecting. Perform all the
appropriate administration procedures from a SPIRIT system telephone that is
connected to the SPIRIT system control unit. (Refer to the SPIRIT Administration
Manual.)
Use the following procedure to administer the SPIRIT system so that the SPIRIT
Attendant can access common lines.
1.
Program all lines for "answer only" at the station port that the SPIRIT
Attendant will be connected to.
2.
When installing with a 1224/2448 SPIRIT, program only common lines for
"line button assigned" at the station port that the SPIRIT Attendant will be
connected to.
3.
Program any personal lines for "no permission" at the SPIRIT Attendant.
4.
If "night service" is used, insure that the SPIRIT Attendant port is set for
"custom ringing."
Use the following procedure to administer the SPIRIT Attendant for immediate
call handling in the SPIRIT system:
1.
Program all common lines for "delayed ring" at the receptionist's voice
terminal.
2. Program all common lines for "no ring" or "delayed ring" at all other
stations.
3.
Program all common lines for "normal ring" at the SPIRIT Attendant.
Use the following procedure to administer the SPIRIT Attendant for backup call
handling in the SPIRIT system:
1.
Program all common lines for "normal ring" at receptionist(s) voice
terminal(s).
2. Program all common lines for "no ring" or "delayed ring" at all other
stations.
3.
Program all common lines for "delayed ring" at the SPIRIT Attendant. This
provides a 3-ring delay (approximately 12 seconds) at the SPIRIT
Attendant. If a greater delay is needed, use the SPIRIT Attendant
Day/Night Delay to provide additional delay over 3 rings.
4.
Program Day and/or Night Answer Delay as required on the SPIRIT
Attendant.
The SPIRIT Attendant can transfer an incoming call to only one destination
extension. If the destination actually should be one of several extensions, such as
several people answering calls in a parts department, a common alerter could be
installed.
Choose an unused station port and administer all CO lines to be "answer only"
and "no ring." On 1224/2448 SPIRIT Systems, administer the common lines for
"line button assigned."
1-7
Installation Requirements
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Troubleshooting
