Revising Night Service With Group Assignment - Lucent Technologies MERLIN LEGEND Release 6.1 System Manager's Manual

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MERLIN LEGEND Communications System Release 6.1
System Manager's Guide 555-661-118
6
Managing the System

Revising Night Service with Group Assignment

Revising Night Service
with Group Assignment
Use this procedure to add or remove extensions, lines (Release 4.1 and later
systems only), and a calling group to a Night Service group for after-hours
coverage.
Planning Guidelines
Revising Night Service with Group Assignment may affect other features. For
more information, see the Feature Reference .
There can be a maximum of eight Night Service groups (no more than one for
each operator position assigned). Any number of extensions can be assigned to a
Night Service group, and an extension can belong to more than one group.
A calling group can also be assigned to a Night Service group.
In Release 4.1 and later systems, you assign outside lines, as well as extensions,
to a Night Service group. When Night Service is turned on by the operator, these
lines ring immediately at all extensions assigned to the group. This feature allows
the system manager to control off-hours operation on a line-by-line basis, and is
particularly useful when applied to personal lines. Night Service lines do not have
to be assigned to the Night Service group operator's extension, nor are all lines
assigned to an operator position automatically assigned to that operator's Night
Service group. If a line is assigned to a Night Service operator extension but not
assigned to the Night Service group, it is excluded from Night Service.
There is no limit to the number of lines and extensions that can be assigned to a
Night Service group. A line or extension can be assigned to more that one group.
The following types of lines can be assigned to a Night Service group in a Release
4.1 or later system:
Analog ground-start and loop-start lines/trunks as well as digital T1 voice
operation lines that emulate these types
ISDN digital PRI lines that are routed by line appearance
Digital NI-1 BRI lines
Automated incoming tie trunks
The following types of lines cannot be assigned to a Night Service group:
DID (Direct Inward Dial)
ISDN digital PRI lines that are routed by dial plan
Tie trunks directed to an extension (dial-in tie trunks)
Lines whose ports are programmed for Loudspeaker Paging, Alarm, or
Music On Hold
6
6
Issue 1
August 1998
Page 6-77

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