Feature Finder: Special Operator And Supervisor Features (Non-Networked Systems) - Lucent Technologies MERLIN LEGEND Release 6.1 System Manager's Manual

Table 4–8.

Feature Finder: Special Operator and Supervisor Features (Non-Networked Systems)

Special Operator and Supervisor Features
Set others' phones to ring at a certain time as a
reminder.
Turn an extension's Message light on or off to
indicate that you have a message for the
party.
Prevent calls from coming to your extension
when your phone is too busy to take any more
calls or you must be away from your phone.
Put a call on hold automatically.
Put a call on hold at one of several reserved
extensions, so that anyone can pick it up after
you page them.
Interrupt a call at a busy extension or one with
Do Not Disturb on.
Supervise a group of people answering calls.
Find out about the Calls-In-Queue Alarm
button that signals either too many calls
waiting or calls waiting too long (Release 4.0
and later only) for your or your group's
attention.
Type PROG Considerations
Operator EXT DLC operators only
Operator EXT
AUTO
Operator AUTO QCC operators only
Operator SYS DLC operators only
Operator SYS
Operator CNT QCC and MLX DLC
EXT
operators can choose
the feature from the
display.
Operator EXT DLC operators only
Operator SYS
AUTO
Feature Name
Reminder Service
Messaging (Send/Remove
Message)
Queued Call Console (Position
Busy)
Hold
Park
Barge-In
Direct Station Selector
Group Calling
Extension Status
Group Calling
Auto Dial
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