Programming Buttons - AT&T MERLIN LEGEND Release 3.1 Calling Group Supervizor's Manual

Programming Buttons

Many features of your system can be programmed on unused line buttons for rapid access. Full details are
included in your operator's guide. This book covers calling group features that can be or must be
programmed on buttons for easy access.
Analog Multiline Consoles
To program a feature on an unused line button:
1. Label a button for the feature.
2. Slide the T/P switch to P.
3. Press the button you labeled.
4. Select the programming code from the list
on this page or the one in your operator's
guide; then dial it.
5. Repeat Steps 1, 3, and 4 to program other
buttons.
6. Slide the T/P switch to center.
Programming Codes
Supervisor console buttons
Agent buttons
..................................................................................
Change agent status to Available ................................................
Change agent status to Unavailable ............................................
Agent telephone buttons
Sign in/Log in and Sign out/Log out ..........................................
Supervisor or agent buttons
Calls-In-Queue Alarm button ..................................................
Pickup
general .....................................................................................
group .......................................................................................
extension (inside) .....................................................................
line (outside) ............................................................................
Coverage Inside On ....................................................................
Coverage Inside Off ....................................................................
Coverage off ............................................................................
Coverage VMS (voice mail) off
Must be programmed onto a line button.
MLX Display Consoles
......................................................
9
You can program buttons from the display, or
you can use programming codes.
To program a feature on an unused line button:
1. Label a button for the feature.
2. Press the Menu button and select Ext
Program [ Prog ]; then select Start , OR
Press the Feature button and dial 00.
3. Press the button you labeled.
4. Select ListFeature [ List ] and search for the
feature name using FindFeature [ Find ].
Then select the feature, and select Enter to
finish programming this feature, OR
Select the programming code from the list
on this page or the one in your operator's
guide; then dial it.
5. Repeat Steps 1, 3, and 4 to program other
buttons. If you are finished, do one of the
following:
• Press the Home button to exit.
• Press the Feature button and dial 00.
22 + agent's extension number
762
760
44
22 + calling group extension number
9
88
9 + extension number
9 + line number
48
48
49
46