AT&T CL81109 User Manual page 52

Appendix D
Troubleshooting
My calls cut in
and out while I'm
using my cordless
handset.
The charge light
is off.
• Re-install the battery, and place the cordless handset
in the telephone base. Wait for the cordless handset
to re-establish its connection with the telephone base.
Allow up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing a
new line cord.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You might experience
decreased performance while the microwave oven is
operating.
• If you plug your phone in with a modem or surge
protector, plug the phone (or modem/surge protector)
into a different location. If this does not solve the
problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
• Relocate your telephone base to a higher location. The
phone might have better reception when installed in a
high area.
• If the other phones in your home are having the same
problem, contact your telephone service provider
(charges may apply).
• Make sure you plug the power and line cords in
correctly and securely.
• Unplug the electrical power. Wait for 15 seconds, then
plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Clean the cordless handset and telephone base
charging contacts each month with a pencil eraser or
cloth.
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