AT&T CL81109 User Manual page 50

Appendix D
Troubleshooting
I get noise, static,
or weak signals
even when
I'm near the
telephone base.
• If the battery is depleted, it might take approximately
30 minutes to charge the handset before it shows LOW
BATTERY, refer to the table on page 7 for details.
• You might need to purchase a new battery. Please refer
to Battery installation & charging in this user's manual
on pages 7-8.
• If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base
and the telephone wall jack. The filter prevents noise
and caller ID problems as a result of DSL interference.
Please contact your DSL service provider for more
information about DSL filters.
• You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You might experience
decreased performance while the microwave oven is
operating.
• If you plug your phone in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this does not solve the
problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
• Relocate your phone to a higher location. The phone
might have better reception in a high area.
• If the other phones in your home are having the same
problem, contact your telephone service provider
(charges may apply).
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