AT&T CL81109 User Manual page 51

Appendix D
Troubleshooting
I experience poor
sound quality
when using the
speakerphone.
I hear other calls
while using my
phone.
My cordless
handset does
not ring when I
receive a call.
• For increased sound quality while using the
speakerphone, place the handset on a flat surface with
the dial pad facing up.
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, call your telephone service provider.
• Make sure that the ringer is not off. Refer to the section
on ringer selection in this user's manual.
• Make sure you plug in the telephone line cord securely
into the telephone base and the telephone jack. Make
sure you plug in the power cord securely.
• The cordless handset may be too far from the
telephone base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger
when not in use.
• You may have too many extension phones on
your telephone line to allow all of them to ring
simultaneously. Try unplugging some of the other
phones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base to
another location, preferably on an upper floor.
• If the other phones in your home are having the same
problem, contact your telephone service provider
(charges might apply).
• Test a working phone at the phone jack. If another
phone has the same problem, contact your telephone
service provider (charges might apply).
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as
far away as possible from electronic devices such as
television sets, VCRs, or other cordless telephones.
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