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Acer TravelMate 310 Service Manual

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Download this manual See also: User Manual
TravelMate 310 Notebook
Service Guide
CSD Web: csd.acer.com.tw
Service Guide files and updates are available on Acer
Intranet and CSD database on Lotus Notes.
More detail information, please refer to Service CD kit.
PART No: 49.42B02.001....................................................PRINT IN TAIWAN
DOC No: SG281-9807A

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  • Page 1 TravelMate 310 Notebook Service Guide CSD Web: csd.acer.com.tw Service Guide files and updates are available on Acer Intranet and CSD database on Lotus Notes. More detail information, please refer to Service CD kit. PART No: 49.42B02.001............PRINT IN TAIWAN DOC No: SG281-9807A...
  • Page 2 Copyright Copyright © 1996 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 System Specifications Overview ......... . 1 Hardware Configuration and Specification .
  • Page 4 Table of Contents Disassembling the battery pack....51 Disassembly of LCD and main unit....52 Disassembly of the main unit .
  • Page 5 Table of Contents Chapter 5 Jumpers and Connectors Chapter 6 Spare Parts List Appendix A Model Definition Appendix B Compatibility Test System Configuration ....... 89 Network .
  • Page 6 Table of Contents Appendix C Online Support Information Index...

  • Page 7: System Specifications

    C h a p t e r 1 System Specifications Overview This computer was designed with the user in mind. Here are just a few of its many features: Performance Intel Pentium® processor with MMX™ technology • 64-bit main memory and external (L2) cache memory •...
  • Page 8 Ergonomically-centered touchpad pointing device • Expansion CardBus PC card (formerly PCMCIA) slots (two type II/I or one type III) • with ZV (Zoomed Video) port support Upgradeable memory and hard disk • TravelMate 310 Service Guide...

  • Page 9: Hardware Configuration And Specification

    Hardware Configuration and Specification Memory Address Map Address Range Definition Function 000000-09FFFF 640 KB memory Base memory 0A0000-0BFFFF 128 KB video RAM Reserved 0C0000-0CBFFF Video BIOS Video BIOS 0F0000-0FFFFF 64 KB system BIOS System BIOS 100000-top limited Extended memory SIMM memory FE0000-FFFFFF 256 KB system ROM Duplicate of code...
  • Page 10 160-167 IDE/ESDI CD-ROM 16E-16F IDE/ESDI CD-ROM 1F0-1F7 PCI IDE controller 220-22F Audio (option) 2F8-2FF IR serial port (COM2) 330-331 Audio (option) 370-371 Audio (option) 378-37F ECP printer port (LPT1) 388-38F Audio (option) 3B0-3BB 3C0-3DF 3E8-3EF Modem TravelMate 310 Service Guide...
  • Page 11 I/O address map Address Device 3F0-3F5 Floppy disk controller 3F6-3F6 PCI IDE controller 3F7-3F7 Floppy disk controller 3F8-3FF Communication port (COM1) 530-537 Audio (option) 778-77F ECP printer port (LPT1) CF8-CFF PCI bus Processor Item Specification CPU type Intel Tillamook 200/233/266/300 Mhz or Tillamook--Intel Pentium architecture, 64 bit data bus, 16K-Byte code cache, 16 K-Bytes write back data, cache, MMX...
  • Page 12 SRAM voltage 3.3V 1st level cache control always enable 2st level cache control always enable Cache scheme control Fixed in Write-back Video memory Item Specification Fixed or upgradeable Fixed, built-in NM2097A video controller Memory size/configuration 1.1MB TravelMate 310 Service Guide...
  • Page 13 Video Item Specification Chip vendor NeoMagic Chip name NM2097A Chip voltage 3.3 Volts ZV port support (Y/N) Graph interface (ISA/VESA/PCI) PCI bus Max. resolution (LCD) 1024x768 (256 colors) Max. resolution (Ext. CRT) 1024x768 (256 colors) External CRT Resolutions Modes Simultaneous Resolution CRT Refresh Rate on TFT LCD...
  • Page 14 Item Specification Audio Controller YMF715E-S Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 16-bit Compatibility SB-16, Windows Sound System Mixed sound source Voice, Synthesizer, Microphone, CD Voice channel 8-/16-bit, mono/stereo Sampling rate 44.1 KHz TravelMate 310 Service Guide...
  • Page 15 Audio Item Specification Internal microphone Internal speaker / Quantity Yes / 1 piece, on the bezel. MPU-401 UART support PCMCIA Item Specification PCMCIA controller OZ6833T PCMCIA voltage controller OZ6833T Supported card type Type-II / Type-III Number of slots Two Type-II or one type-III Access location Right side ZV (Zoomed Video) port support...
  • Page 16 Spindle speed (RPM) 4200 4200 4200 Performance Specifications Buffer size (KB) Interface ATA-4 Data transfer rate (disk-buffer, MB/s) 7.0~11.7 7.0~11.7 8.6~14.75 Data transfer rate (host-buffer, MBs) 16.6/33.3 16.6/33.3 16.6/33.3 DC Power Requirements Voltage tolerance 5+-5% 5+-5% 5+-5% TravelMate 310 Service Guide...
  • Page 17 CD-ROM Item Specification Vendor & Model Name Addonics pocket CD-II Performance Specification Speed (KB/sec) 1200 KB/s Access time (ms) 150 (Typ.) Buffer memory (KB) Interface Enhanced IDE compatible (PCMCIA) Applicable disc format CD-DA, CD-ROM, CD-ROM XA (except ADPCM), CD-I, Photo CD (Multisession), Video CD, CD+ Loading mechanism Soft eject (with emergency eject hole)
  • Page 18 Item Specification Vendor & model name Ambit T62.105.C.00 Input voltage (V) 7.5 ~ 17 Input current (mA) ~700 (max) Output voltage (Vrms, no load) 1100 (min) Output voltage frequency (kHz) 7-~90 Output current (mArms) 1.5~5.0 (T62.086.C.00) TravelMate 310 Service Guide...
  • Page 19 Item Specification Vendor & model name Sanyo LM-DA53- HLD8D4-020300DE 22NAW Mechanical Specifications LCD display area (diagonal, inch) Display technology ASTN Resolution VGA (640x480) SVGA (800x600) Support colors 262,144 colors Optical Specification Contrast ration 30 (typ) 150 (typ) Brightness (cd/m2) 65 (typ) 100 (typ) Brightness control keyboard hotkey...
  • Page 20 Leakage current 0.25 mA maximum @ 254 Vac, 60Hz Regulatory Requirements Internal filter meets: FCC class B requirements. (USA) VDE 243/1991 class B requirements. (German) CISPR 22 Class B requirements. (Scandinavia) VCCI class II requirements. (Japan) TravelMate 310 Service Guide...

  • Page 21: Software Configuration And Specification

    Software Configuration and Specification The BIOS is compliant to PCI v2.1, APM v1.2, E-IDE and PnP specification. It also defines the hotkey functions and controls the system power-saving flow. Icon Function Description Power Lights when the computer is on. Standby Lights when the computer enters Standby mode.
  • Page 22 Fn-F8 Speaker Increases the speaker’s volume up volume level. Fn-F Brightness Decreases the screen down brightness. Fn-F10 Brightness Increases the screen brightness. Fn-F11 Contrast Decreases the screen down contrast (available only for models with STN displays). TravelMate 310 Service Guide...
  • Page 23 Hot Key Icon Function Description Fn-F12 Contrast up Increases the screen contrast (available only for models with STN displays). PgUp Page Up Scrolls the screen one page PgDn Page Down Scrolls the screen one page down. Go to the end of the screen. Home Go to the beginning of the screen.
  • Page 24 TravelMate 310 Service Guide...

  • Page 25: Chapter 2 Setup Utility

    C h a p t e r 2 Setup Utility BIOS The flash Memory Update: The flash memory update is required for the following conditions: New versions of system programs • New features or options • Create a bootable diskette C:\Sys A: Copy flash utility &...

  • Page 26: Setup Utility

    Press the Enter key to access a submenu. A > symbol in front of a • parameter denotes an item with a submenu. Note: Parameter explanations are displayed in the Item-Specific Help section of the Setup Utility (right panel). Navigation keys are shown on the bottom of the screen. TravelMate 310 Service Guide...

  • Page 27: Main

    Main The Main screen contains parameters involving basic computer settings and hardware information. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description System Time Sets the system time. Format: HH:MM:SS (hour:minute:second) System Date Sets the system date.
  • Page 28 Options: Auto, User or None Cylinders Shows the number of cylinders of the hard disk. Heads Shows the number of heads of the hard disk. Sectors Shows the number of sectors per track of the hard disk. TravelMate 310 Service Guide...
  • Page 29 Parameter Description Maximum Shows the maximum capacity of the hard disk. Capacity Note: The values for Cylinder, Heads, Sectors/Track and Maximum Capacity are automatically set when the hard disk type is set to Auto. We suggest you set the hard disk type to [Auto] for problem- free and correct hard disk detection.
  • Page 30 Options: Output only, Bi-directional, or ECP Base I/O Sets the I/O address of the parallel port. Address Options: 378, 278, or 3BC Interrupt Sets the interrupt request of the parallel port. Options: IRQ 7 or IRQ 5 TravelMate 310 Service Guide...

  • Page 31: Security

    Parameter Description ECP DMA Assigns DMA channel 1 or DMA channel 3 for ECP parallel port function. This item becomes active only if you select Extended Capabilities Port (ECP) as the operation mode. Options: DMA 1 or DMA 3 Speaker Enables or disables the internal speakers.
  • Page 32 Resume Options: Disabled or Enabled Note: To set the User Password or the Password on boot and Password check during Resume parameters, you need to set the Supervisor Password first. TravelMate 310 Service Guide...
  • Page 33 Setting a Password Follow these steps: 1. Use the keys to highlight a Set Password parameter (Supervisor or User) and press the Enter key. The password box appears. 2. Type a password. The password may consist of up to seven characters (A-Z, a-z, 0-9).

  • Page 34: Power Saving

    Enables or disables the suspend function during a battery- Suspend low condition. When the computer is running very low on battery power, the computer will enter suspend mode if PhDISK is installed and the suspend file is valid. . Options: Enabled or Disabled TravelMate 310 Service Guide...

  • Page 35: Exit

    Parameter Description Resume on Modem When on, and an incoming modem ring is detected, the Ring computer wakes up from suspend mode. Options: On or Off Resume on Time When on and the system resume date and time are valid, the computer resumes (wakes up) at the set time and date.
  • Page 36 Disregards any changes made in the current session and reloads their previous values. Save Changes Saves any changes made. Note: If you make any parameter changes, select Exit Saving Changes or Save Changes to store your changes. TravelMate 310 Service Guide...

  • Page 37: Machine Disassembly

    C h a p t e r 3 Machine Disassembly This chapter contains procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat to prevent electrostatic •...
  • Page 38 H in g e c a b le M o th e rb o a r d B a ze l D is assem b ly F lo w ch a rt O f T M 3 10 TravelMate 310 Service Guide...
  • Page 39 B atte ry p ac k A x 2 L C D p a n e l L E D bo a rd S pe a k er In ve rte r A x 2 L C D h in ge rein p la te L C D FP C c ab le...
  • Page 40 H D D b ra c k e t H D D M O D E M M o th e rb o a rd E asy D is ass em bly F lo w c ha rt O f m ain un it TravelMate 310 Service Guide...

  • Page 41: Disassembly Of The Upper Case From The Lower Case

    Disassembly of the upper case from the lower case. Disassembling the Battery 1. Slide the battery door notch into an unlocked position 2. Pull out the battery door 3. Slide the battery out from the main unit. Chapter 3...

  • Page 42: Disassembling The I/O Door

    Detach the I/O door from its latches Disassembling the Keyboard 1. Open the LCD cover 2. Slide out the two display hinge covers 3. Gently, lift out the keyboard and flip it over. 4. Disconnect the keyboard cables TravelMate 310 Service Guide...

  • Page 43: Disassembling The Dimm

    Disassembling the DIMM 1. Remove the two screws on the DIMM cover. 2. Remove the DIMM cover. 3. Push out the latches on either side of the DIMM module 4. Remove the DIMM module. Chapter 3...

  • Page 44: Removing The Lcd Module

    1. Remove the two screws as shown below. 2. Disconnect the LCD-FPC cable. 3. Close the LCD cover. 4. Remove the two screws on both sides of the hinges 5. Detach the LCD module from the main unit TravelMate 310 Service Guide...

  • Page 45: Disassembling The Lcd Module

    Disassembling the LCD Module Disassembly of the LCD panel 1. Remove the two LCD cover cushions. 2. Remove the two screws from the top of the display bezel. 3. Carefully snap off the LCD panel. 4. Lift out the LCD module. Chapter 3...

  • Page 46: Disassembling The Speaker

    Disassembling the Speaker 1. Open the EMI mylar of the LCD module 2. Disconnect the speaker cable from the LED board 3. Remove the screw from the speaker. 4. Remove the speaker TravelMate 310 Service Guide...

  • Page 47: Disassembling The Led Board

    Disassembling the LED board 1. Disconnect the LCD-FPC cable from the LED board 2. Remove the LED board. Disassembling the Inverter board 1. Remove the LCD-FPC cable 2. Remove the LCD power cable. 3. Remove the inverter board from its latches on the display bezel. Chapter 3...

  • Page 48: Diassembling The Lcd

    2. Remove the six screws on the LCD hinge plate. 3. Lift the LCD hinge plate from the display bezel. 4. Remove the hinges and LCD-FPC cable from the display bezel. 5. Remove the LCD from the display bezel TravelMate 310 Service Guide...

  • Page 49: Disassembling The Upper Case

    Disassembling the upper case 1. Disconnect the touchpad cable from the main unit. 2. Remove the five screws on the base of the upper case. 3. Remove the screws to separate the upper case. 4. Remove the cover switch cable from the main unit. Chapter 3...

  • Page 50: Disassembling The Touchpad

    Disassembling the touchpad 1. Remove the touchpad cable from the touchpad. 2. Remove the two screws on the touch pad cable. 3. Remove the touchpad cable from the upper case. 4. Remove the touchpad board from the uppercase. TravelMate 310 Service Guide...

  • Page 51: Disassembling The Lower Case

    Disassembling the lower case 1. Remove the four screws as shown below. 2. Lift out the CPU heat sink. 3. Disconnect the DC-DC converter from the system board. 4. Remove the two screws on the PCMCIA heat sink 5. Slide the PCMCIA heat sink backwards. 6.
  • Page 52 7. Disconnect the hard disk module from the system board. 8. Disconnect the modem board. 9. Remove the system board from the lower case. 10. Remove the four screws from the system board. 11. Pull-up the PCMCIA card from the main board. TravelMate 310 Service Guide...

  • Page 53: Easy Disassembly Of Lcd Module

    Easy Disassembly of LCD Module Removing the battery pack. 1. Slide the battery door notch into an unlocked position. 2. Pull out the battery door. 3. Slide the battery out from the main unit. Chapter 3...

  • Page 54: Removing The Lcd Panel

    1. Remove the hinge covers on either side. 2. Remove the two cover cushions on the top of the display bezel. 3. Remove the two screws on the top of the display bezel. 4. Detach the LCD panel. TravelMate 310 Service Guide...

  • Page 55: Removing The Inverter, Speaker, And Led Board

    Removing the inverter board, speaker, and LED board. 1. Remove the EMI mylar of the LCD. 2. Remove the inverter board. 3. Remove the speaker. 4. Remove the LED board. Chapter 3...

  • Page 56: Disassembling The Lcd Module

    2. Remove the six screws on the LCD hinge plate. 3. Lift the LCD plate from the display bezel. 4. Remove the hinges and LCD-FPC cable from the display bezel. 5. Remove the LCD from the display bezel. TravelMate 310 Service Guide...

  • Page 57: Easy Disassembly Of Main Unit

    Easy Disassembly of Main Unit. Disassembling the battery pack. 1. Slide the battery door notch into an unlocked position 2. Pull out the battery door. 3. Slide the battery out from the main unit. Chapter 3...

  • Page 58: Disassembly Of Lcd And Main Unit

    Disassembly of LCD and main unit. 1. Remove the hinge covers from either side. 2. Release the keyboard.and flip over 3. Disonnect the LCD-FPC cable. 4. Disconnect the touchpad cable. TravelMate 310 Service Guide...
  • Page 59 5. Remove the screw on top of the upper case. 6. Remove the five screws at the bottom of the upper case. 7. Disconnect the cover switch cable. 8. Detach the upper case from the LCD. Chapter 3...

  • Page 60: Disassembly Of The Main Unit

    2. Lift out the CPU heat sink. 3. Remove the two screws on the PCMCIA heat sink. 4. Slide the PCMCIA heat sink backwards. 5. Remove the hard disk bracket. 6. Disconnect the hard disk module from the system board. TravelMate 310 Service Guide...
  • Page 61 7. Disconnect the modem board. 8. Remove the system board from the upper case. Chapter 3...
  • Page 62 TravelMate 310 Service Guide...

  • Page 63: Diskette Drive Check

    C h a p t e r 4 Troubleshooting Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only Acer products. Non- Acer products, prototype cards, or modified options can give false errors and invalid system responses.

  • Page 64: Keyboard Or Auxiliary Input Device Check

    If any of these devices do not work, reconnector the cable connector and repeat the failing operation. If the problem does not recur, recheck the connector. If the problem is not corrected, replace the device and then the Main board. TravelMate 310 Service Guide...

  • Page 65: Memory Check

    Memory Check DIMM cards are available for increasing memory capacity. On Board (MB) Slot 1 (MB) Total Memory (MB) Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics Program”.

  • Page 66: Power System Check

    1. Unplug the AC Adapter cable from the computer and measure the output voltage at the plug of the AC Adapter cable. See the following figure Voltage (Vdc) Ground If the voltage is not correct, replace the AC Adapter. TravelMate 310 Service Guide...

  • Page 67: Touchpad Check

    If the voltage is within the range, do the following: Replace the Main board. • If the problem is not corrected, go to “Undetermined Problems”. • If the voltage is not correct, go to the next step. • Note: An audible noise from the AC Adapter does not always indicate a defect.
  • Page 68 If either the pointing stick or the click button do not work, do the following actions one at a time to correct the problem. Do not replace a nondefective Spare Part: 1. Reconnector the TouchPad cables. 2. Replace the TouchPad FPC. 3. Replace the TouchPad. TravelMate 310 Service Guide...

  • Page 69: Symptom-To-Spare Part Index

    Symptom-to-Spare Part Index The symptom-to-Spare Part index lists the symptoms and errors and their possible causes. The most likely cause is listed first. Note: Perform the Spare Part replacement or actions in the sequence shown in the “Spare Part/Action” columns. If a Spare Part replacement did not solve the problem, put the original part back in the computer.
  • Page 70 2. Go to “Diskette Drive Check”. SETUP 02D0 1. Main board System cache error - Cache disabled 02F0 1. Main board CPU ID: 02F5 1. DIMM 2. Main board DMA Test Failed 02F6 1. DIMM 2. Main board Software NMI Failed TravelMate 310 Service Guide...

  • Page 71: Error Messages

    Numeric error Codes Symptom / Error Spare Part / Action in Sequence 02F7 1. DIMM 2. Main board Fail-Safe Timer NMI Failed Error Messages Symptom / Error Spare Part / Action in Sequence Device Address Conflict 1. Run “Load Setup Defaults” in BIOS Setup Utility. 2.

  • Page 72: Lcd-Related Symptoms

    2. LCD FPC cable 3. LED board 4. Main board Power-Related Symptoms Symptom / Error Spare Part / Action in Sequence Power shuts down during 1. Battery operation 2. AC Adapter 3. DC/DC & Charge board 4. Main board TravelMate 310 Service Guide...

  • Page 73: Pcmcia-Related Symptoms

    Power-Related Symptoms Symptom / Error Spare Part / Action in Sequence The system will not power-on. 1. Battery 2. AC adapter 3. DC/DC & Charge boar 4. Main board The system will not power-off 1. DC/DC & Charge board 2. Main board Battery can’t be charge 1.

  • Page 74: Intermittent Problems

    Rerun the test to verify that no more errors exist. Undetermined Problems You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or TravelMate 310 Service Guide...
  • Page 75 2. Visually check them for damage. If any problems are found, replace the Spare Part. 3. Remove or disconnect all of the following devices: a. Non-Acer devices b. Devices attached to the port replicator c. Printer, mouse, and other external devices d.

  • Page 76: Diagnostic Program Diskette

    2. Thermal sensor utility Thermal Sensor Utility The system is equipped with a sensor to protect against system overheating. By setting System and processor thermal thresholds, the system will shut down automatically when temperatures reach the defined threshold parameters. TravelMate 310 Service Guide...

  • Page 77: Running Pqa Diagnostics Program

    Running PQA Diagnostics Program Note: Before running PQA Diagnostic Program, make sure that the write enable tab of the Diagnostic Program Diskette is set to enable. Vx_x xx-xx-xx Diag Result Option SysInfo Exit Press -> or <- to move around the main menu. Press Enter to enable the selected option.
  • Page 78 Move the highlight bar from one item to another. Press Space to enable or disable the item. Press Enter to view the available suboptions of each selected item. Press Esc to close the close the submenu. TravelMate 310 Service Guide...

  • Page 79: Pqa Diagnostic Program Error Code And Messages

    The right corner screen information gives you the available function keys and the specified test number. • Space Enables/disables the item • ESC Exits the program • F1 Help • F2 Tests the selected item(s) • Enter Opens the available suboptions •...
  • Page 80 TravelMate 310 Service Guide...

  • Page 81: Top View

    C h a p t e r 5 Jumpers and Connectors Top View Bypass Check password CN12 CN13 CN21 CN10 STN TFT CN19 CN11 CN9 CN20 CN14 CN15 CN18 PCB No. 97143 Keyboard Column CN11 Touchpad Connector Golden Finger CN12 Serial Port VGA Port CN13...
  • Page 82 TravelMate 310 Service Guide...

  • Page 83: Spare Parts List

    C h a p t e r 6 Spare Parts List Part numbers are subject to change without notice, please use CSD web site or contact Acer spare parts department for updates. Picture Description Part No. order Q’ty Mainboard TITANIUM MB TILLAMOOK-200 55.42B01.011...
  • Page 84 LCD STN LM-DA53-22NAW 56.07B01.011 TITANIUM INVER T62.105.C.00 v.3 TITA 19.21030.401 SPK 0.2W 78DB 20CS07F W/ 23.40025.031 CABLE TITANIUM LED BOARD 55.42B02.001 C.A FPC 8.0"DSTN(SANYO) 50.42B03.001 TITANIUM ASSY LCD PNL 8.0"DSTN 60.42B05.001 TITANIUM ASSY LCD BZL 8.0"DSTN 60.42B04.001 TITANIUM TravelMate 310 Service Guide...
  • Page 85 Picture Description Part No. order Q’ty PLT LCD HINGE REIN 8.0DSTN TIT 31.42B01.001 ASSY HINGE PACK TM310 6M.42B02.001 LCD 8.4" TFT ASSY 8.4" TFT LCD MODULE 6M.42B07.001 TM310 DIAPER LED BD AL+PC TITANIUM 34.42B21.001 LCD TFT HLD0804-010310 56.07B01.001 TITANIUM INVER T62.105.C.00 v.3 TITA 19.21030.401 SPK 0.2W 78DB 20CS07F W/ 23.40025.031...
  • Page 86 C.A. FPC 8.4"TFT(HOSIDEN) 50.42B02.001 TITANIUM ASSY LCD PNL 8.4"TFT TITANIUM 60.42B07.001 ASSY LCD BZL 8.4"TFT TITANIUM 60.42B08.001 PLT LCD HINGE REIN 8.4TFT TITA 31.42B02.001 ASSY HINGE PACK TM310 6M.42B02.001 Mechanical parts ASSY DOOR BATTERY TITANIUM 60.42B09.001 TravelMate 310 Service Guide...
  • Page 87 Picture Description Part No. order Q’ty DOOR I/O PC+ABS M002 42.42B01.001 TITANIUM CVR DIMM AL TITANIUM 34.42B06.001 PLT CPU SHIELDING TITANIUM 31.42B04.001 PLT CARD BUS GND TITANIUM 34.42B23.001 HEAT SINK CPU AL TITANIUM 34.42B01.001 ASSY U CASE TITANIUM 60.42B03.001 Chapter 6...
  • Page 88 C.A FPC TOUCHPAD TITANIUM 50.42B01.001 W.A CVR SW/2P 40MM TITANIUM 50.42B04.001 ASSY L CASE TITANIUM 60.42B02.001 Miscellaneous ASSY 6M.42B01.001 CUSHION,FOOT,MODEM,DOOR PACK ASSY HINGE COVER PACK TM310 6M.42B03.001 ASSY NAME PLATE PACK TM310 6M.42B05.001 ASSY CSREW PACK TM310 6M.42B06.001 CD-ROM TravelMate 310 Service Guide...
  • Page 89 Picture Description Part No. order Q’ty EXTERNAL CD 90.42B37.002 ROM(EUR)TITANIUM (EUROPE) EXTERNAL CD 90.42B37.003 ROM(EUR)TITANIUM (EUROPE+UK) EXTERNAL CD 90.42B37.004 ROM(UK)TITANIUM (US+UK) CD ROM KIT PACKCD-II TITANIUM 90.42B37.001 (US) CD ROM ADDON/12.31243.E7E 90.42B37.005 C.A POCK CD-II PCMCIA 50.42B05.001 TITANIUM ADT 5V 2A DSA-0101-05 EUR 25.10074.001 ADT 5V 2A DSA-0101-05 US 25.10074.011...
  • Page 90 Description Part No. order Q’ty ASSY FDD 2MB MF355H-322MR 60.40B11.001 3MOD C.A 25/26P 320MM FDD C440329-1 50.40B05.001 HDD 2.1GB IBM/DYKA-22160 IDE 56.02756.051 HDD 3.2G IBM/DKLA23240 56.02971.021 TITANIUM HDD BOARD 55.42B03.001 BKT HDD AL TITANIUM 33.42B04.001 Keyboard TravelMate 310 Service Guide...
  • Page 91 Picture Description Part No. order Q’ty KEYBOARD N860-7654-T001(US) 90.42B07.001 KEYBOARD UK 90.42B07.00U KEYBOARD JP 90.42B07.00J KEYBOARD CHINESE TITANIUM 90.42B07.00C KEYBOARD GERMAN TITANIUM 90.42B07.00G KEYBOARD FRANCH TITANIUM 90.42B07.00F KEYBOARD SWISS TITANIUM 90.42B07.000 KEYBOARD ITALY TITANIUM 90.42B07.00I KEYBOARD SPAIN TITANIUM 90.42B07.00S Power CORD SPT-2 #18*2C 27.01618.001 7A125V1830MM (US)
  • Page 92 Part No. order Q’ty BTY LI 3V CR1220 36MAH 23.20004.091 SKT CARDBUS 150P ST 1123088-1 62.10024.031 LEVEL 1 : Stands for Field Replaceable Units (FRU) and Customer Replaceable Units (CRU) for system level 1 service repair use. TravelMate 310 Service Guide...

  • Page 93: Appendix A Model Definition

    A p p e n d i x A Model Definition 310 Model Number Define Model Memory Battery Modem Number 31xD 8.0” Intel T- 32MB 2 GB Li-Ion 200MHz (9.5mm) modem 31xT 8.4” Intel T- 32MB 3.2 GB Li-Ion 233MHz (9.5mm) modem x: define CPU/HDD/MEM/BTY/modem, the expansion MEM might use 31xD/...
  • Page 94 EXTENSA 700/710 Service Guide...

  • Page 95: Appendix B Compatibility Test

    A p p e n d i x B Compatibility Test System Configuration System Board 310-97161-SD Intel Pentium MMX-200/233 Co-processor On-chip Main Memory DIMM sockets from 8 MB up to 64 MB Cache 256 KB L2-Cache System Chipsets Intel 430TX-82371AB PIIX4E System BIOS BIOS Version 1.0 R01-A0 Flash ROM...

  • Page 96: Network

    In the Network function test, this model has been tested under different Operating Systems with different PCMCIA LAN Card, PCMCIA Modem Card and External Modem Box via COM port etc. During test we combined system basic feature such as Power Management function, Hot Keys etc. TravelMate 310 Service Guide...

  • Page 97: Pcmcia Lan Card Connection Test

    PCMCIA LAN Card Connection Test Novell Netware Server Environment Test Connect to the Novell NetWare 3.12 and Novell NetWare 4.11 Server Microsoft Windows 95 (OSR2) Test BASIC TEST: Insert PCMCIA card into PCMCIA socket • Check the beep sound • Check the PC Card (PCMCIA) Properties •...

  • Page 98: Pcmcia Modem Card Test

    Microsoft Windows Environment Test Microsoft Windows 95 (OSR2) Test Connect external modem to COM port • Add New Hardware • Check the System Properties • Run Phone Dialer • Run HyperTerminal • Run Dial-Up Networking • TravelMate 310 Service Guide...

  • Page 99: Test Results

    Test Results Microsoft Windows 95 (OSR2) Environment Test PCMCIA Ethernet LAN Adapte ETHERNET NT3.51 NT4.0 4.11 3Com Etherlink III PCMCIA (3C589C) Pass Pass Pass Pass 3Com Etherlink III PCMCIA (3C589D) Pass Pass Pass Pass D-Link DE-650CT PCMCIA Adapter Pass Pass Pass Pass D-Link DE-660 PCMCIA Adapter...
  • Page 100 (K56Flex) Eiger PCMCIA 14.4/ Pass Pass Pass Pass 14.4 Data/Fax Modem Hayes OPTIMA Pass Pass Pass Pass 288V.34+FAX Hayes OPTIMA Pass Pass Pass Pass 336V.34+FAX for PCMCIA Lasat Credit 288 Fax/ Pass Pass Pass Pass Modem TravelMate 310 Service Guide...
  • Page 101 PCMCIA MODEM Card Ositech Trump Card Pass Pass Pass Pass 33.6 PC Card Modem Pretec 56K Modem Pass Pass Pass Pass Megahertz XJ 4336 Pass Pass Pass Pass 33.6 PC Card Modem Motorola Montana 28.8 Pass Pass Pass Pass Modem/Fax Xircom Credit Card Pass Pass...
  • Page 102 Lucent 56K FAX/ Pass Ref. to Pass Pass MODEM 6.1.3 EXTERNAL Phone Hyper Dial-Up Sent/ MODEM BOX Dialer Terminal Networking Receive USRobotics Pass Pass Pass Pass Sportster 28800 FAX MODEM ADI 33600 SVD Pass Pass Pass Pass Modem TravelMate 310 Service Guide...

  • Page 103: Limitations

    Limitations These tips provide technical information about known difficulties that could be encountered when using this product. Our engineers are working continuously to eliminate these and all other potential problems, but our preliminary research has revealed that the following potential limitations may exist: 1.

  • Page 104: Windows 95

    Windows 95 In this Windows 95 environment test, the system is tested under Microsoft Windows 95. At the same time, the system will be tested under many application packages, PCMCIA cards, peripherals and so on. TravelMate 310 Service Guide...

  • Page 105: Main System Test

    Main System Test Hardware Basic Function Test CPU Test Model Name/Speed(Mhz) Test Results(Windows 95) Intel Pentium 166 Pass Intel Pentium 200 Pass Intel Pentium 233 Pass Memory SIMM Size (MB) Type Vendor Test Result Mitsubishi Pass SDRAM Pass Mitsubishi Pass SDRAM Pass System BIOS Compatibility Test...
  • Page 106 Ref to 13.1.8 Drive in Use LED Pass System Standby LED Pass Hotkey <Fn> + <F1> Pass <Fn> + <F2> Pass (Must under Windows 95) <Fn> + <F3 Pass <Fn> + <F4> Pass <Fn> + <F5> Pass TravelMate 310 Service Guide...
  • Page 107 Special Function System Setup Test Result <Fn> + <F6> Pass <Fn> + <F7> Pass <Fn> + <F8> Pass <Fn> + <F9> Pass <Fn> + <F10> Pass <Fn> + <F11> Pass <Fn> + <F12> Pass <Fn> + < Pass <Fn> + < Pass <Fn>...

  • Page 108: Operating System Test

    Ref to 13.1.2 CD Titles Class CD Name Test Result Education Great Cities of the World Pass Encyclopedia Pass Microsoft Bookshelf ‘96 Pass Microsoft Cinemania ‘96 Pass Microsoft Encarta ‘96 Pass Microsoft Home Series CD Disk Pass TravelMate 310 Service Guide...

  • Page 109: Pcmcia Card

    CD Titles Class CD Name Test Result Photo CD Powerphoto CD Pass Coreldraw Photo CD Pass Music The Great Fantasy Adventure Album Pass Super Bass Sound Pass 3 Dimensional Sound Pass High Resolution Pass Music Music Highlights Pass Game Diabb Pass Tomb Raider Pass...
  • Page 110 CD-ROM Model Name Vendor Test Result TORISON 24X Addonics Pass KXL-D740 (X20, SCSI) Panasonic Pass ZV Card Model Name Vendor Test Result Margi Margi Pass TravelMate 310 Service Guide...

  • Page 111: Peripheral Devices Test

    Mouse Device Name Type Vendor Test Result Microsoft PS/2 Mouse PS/2 Microsoft Pass Microsoft IntelliMouse PS/2 Microsoft Pass Acer S-34 PS/2 Mouse PS/2 Acer Pass Logitech PS/2 Mouse PS/2 Logitech Pass Addonics PRO-5 Serial Addonics Pass Microsoft Home Mouse -Serial...
  • Page 112 MultiSync E1100 (DDC2B) Pass Compaq V70 (DDC2B) Compaq Pass USB Device Device Name Type Vendor Test Result Camera (YC76) Intel Pass USB Logitech Logitech Ref to 13.1.7 Genius NICHE USB Ref to 13.1.7 Mouse Acer 6511-M Pass TravelMate 310 Service Guide...

  • Page 113: Battery Performance Test

    Battery Performance Test Battery Life Test Test Configuration Device Name Model Intel Pentium 233 Mhz Memory 32 MB IBM DYKA-22160 TFT 8.4” Battery BTP-15A1 Li-ION Power Saving Option Disable Display Always On Suspend to Disk on Battery Low Disable Other Item Default O.S.

  • Page 114: Video & Display Driver Test

    Audio Integration Test Windows 95 Windows 95 Hibernation Media Player Standby Midi files Pass Pass Pass WAV files Pass Pass Pass AVI files Pass Pass Pass Sound Record Pass Pass Pass Audio CD Pass Pass Pass TravelMate 310 Service Guide...

  • Page 115: Multimedia Pc Function Test

    Multimedia PC Function Test Windows 95 Windows 95 Video 2.0 Hibernation Video CD 1.x Standby Active Pass Pass Pass Pass Movie Realtime Clock Test Realtime Clock Test Test Test Item Result Hibernation for overnight then Resume Check CMOS Time/Date Pass LID Off Check CMOS Time/Date Pass...

  • Page 116: Limitation

    12. Win95 is unable to configure the Viking 16-MB ATA Flashcard. 13. The internal speaker motor of the new Addonics 24X CD-ROM makes an audible spin noise. 14. Covering the internal microphone with a finger may cause a high- frequency noise. TravelMate 310 Service Guide...

  • Page 117: Online Support Information

    Acer Systems If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
  • Page 118 Also contained on this website is Detailed information on Acer's International Traveler's Warranty (ITW) • Returned material authorization procedures • An overview of all the support services we offer, accompanied by a list • of telephone, fax and email contacts for all your technical queries.
  • Page 119 Index boot order num lock 17 setting in Setup Utility 23 password date changing in Setup Utility 27 setting in Setup Utility 21 checking during boot 26 checking during resume 26 display removing in Setup Utility 27 hot keys 16 setting in Setup Utility 27 power managing in Setup Utility 28...
  • Page 120 Time setting in Setup Utility 21 Utility BIOS Setup 20 Index...

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