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DVD-ROM drive
For more information, refer to Chapter 4,
Problem
You cannot access a
CD/DVD in the drive
Some CD/DVDs run
correctly, but others
do not
User's Manual
Operating
Procedure
Make sure the drive
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the
Media care
for details on cleaning.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software
Check the CD/DVD
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM:
DVD-ROM, DVD-Video
CD-ROM:
CD-DA, CD-Text, Photo CD
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROMXA
Mode 2 (Form1, Form2),
Enhanced CD (CD-EXTRA), CD-G
(Audio CD only), Addressing
Method 2
Check the region code on the DVD. It must
match that on the DVD-ROM drive. Region
codes are listed in the Optical media section in
Chapter 2,
The Grand
Contact your dealer if the problems continue.
Troubleshooting
Basics.
'
s drawer is securely closed.
section in Chapter 4
'
s needs.
'
s documentation.
Tour.
9-8
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