Toshiba PSAAKC-VA104C User Manual page 147

Problem
Some CD/DVDs run
correctly, but others do
not
Cannot write correctly
User's Manual
Procedure
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD or DVD. Make sure
there is no obstruction. Remove any foreign
object.
Check whether the DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the Media care
for details on cleaning.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software
Check the CD/DVD
Check the type of DVD/CD you are using.
The drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD
(single/multi-session), CD-ROM
Mode 1, Mode 2, CD-ROMXA
Mode 2 (Form1, Form2),
Enhanced CD (CD-EXTRA), CD-G
(Audio CD only)
Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the Optical media
section in Chapter 2,
If you have trouble writing, make sure you are
observing the following precautions:
■
Use only media recommended by TOSHIBA.
■
Do not use the mouse or keyboard during
writing.
■
Use only the software supplied with the
computer for recording.
■
Do not run or start other software during
writing.
■
Do not jar the computer during writing.
■
Do not connect/disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Troubleshooting
section in Chapter 4
'
s needs.
'
s documentation.
The Grand Tour.
9-10