Toshiba PSAA8C-17202C User Manual page 131

Problem
Modem
Problem
Communication
software can
modem
You can hear a dial tone
but can
You place a call, but a
connection can
made
After making a call you
can't hear a ring
Communication is cut
off unexpectedly
A CONNECT display is
quickly replaced by
NO CARRIER
Character display
becomes garbled
during a communication
You cannot receive an
incoming call
User's Manual
Procedure
If you are using an operating system that does
not support USB, you can still use a USB mouse
and/or USB keyboard. If these devices do not
work, make sure the USB KB/Mouse Legacy
Emulation item in HW Setup is set to Enabled.
If problems persist, contact your dealer.
Procedure
Make sure the computer's internal modem
'
settings are correct. Refer to Phone and Modem
t initialize
Options in the Control Panel.
If the call is going through a PBX machine, make
'
t make a call sure the communication application
detection feature is disabled.
You can also use the ATX command.
Make sure the settings are correct in your
' communications application.
t be
Make sure the tone or pulse selection in your
communications application is set correctly.
You can also use the ATD command.
The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval.
Try lengthening this time interval.
Check the error control setting in your
communications application.
You can also use the AT\N command.
In data transmission, make sure the parity bit and
stop bit settings correspond with those of the
remote computer.
Check the flow control and communication
protocol.
Check the rings before auto answer setting in an
incoming call your communications application.
You can also use the ATS0 command.
If problems persist, contact your dealer.
Troubleshooting
'
s tonedial
9-14