Toshiba PSAA8C-17202C User Manual page 125

CD-RW//DVD-ROM drive
For more information, refer to Chapter 4,
Problem
You cannot access a
CD/DVD in the drive
Some CD/DVDs run
correctly, but others
do not
DVD Super Multi (+-R Double Layer) drive
For more information, refer to Chapter 4,
Problem
You cannot access a
CD/DVD in the drive
User's Manual
Operating
Procedure
Make sure the drive
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the Media care
for details on cleaning.
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software
Check the CD/DVD
Check the type of CD/DVD you are using.
Check the region code on the DVD. It must
match that on the DVD-ROM drive. Region
codes are listed in the Optical media section in
Chapter 2, The Grand
Contact your dealer if the problems continue.
Operating
Procedure
Make sure the drive
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD or DVD. Make sure
there is no obstruction. Remove any foreign
object.
Troubleshooting
Basics.
'
s drawer is securely closed.
section in Chapter 4
'
s needs.
'
s documentation.
Tour.
Basics.
'
s drawer is securely closed.
9-8