M
AKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY
TONER
•
Remove the print cartridges.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of
future print jobs.
•
Reinsert the print cartridges.
Note: If the quality does not improve, replace the print cartridges.
•
If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Paper curl
Try one or more of the following:
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1
From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.
2
Before sending the print job, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
L
OAD PAPER FROM A FRESH PACKAGE
Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.
Print quality guide
Page 10 of 10
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ARE NOT DEFECTIVE AND NOT LOW ON