Toner Rubs Off - Lexmark C792 Manual

M
AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the fuser. For more information, see the instruction sheet that came with the replacement part.
M
AKE SURE THERE IS NO TONER IN THE PAPER PATH
Clean any visible toner from the paper path. If the problem persists, then contact customer support.
R
ECALIBRATE THE PRINTER
Perform color adjust from the printer control panel Quality menu.
C
HECK THE SOFTWARE PROGRAM OR APPLICATION
The software program or application may have specified an off-white background.

Toner rubs off

Try one or more of the following:
C
HECK THE PAPER TYPE AND WEIGHT SETTINGS
Make sure the paper type and weight settings match the paper loaded in the tray or feeder:
1
From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. Change the Paper Weight
setting from Normal to Heavy.
2
Before sending the print job, specify the correct paper type setting:
•
For Windows users, specify the paper type from Print Properties.
•
For Macintosh users, specify the paper type from the Print dialog.
C
HECK THE PAPER TEXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the tray or feeder.
If necessary, change the Paper Texture setting from Normal to Rough.
M
AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE
Replace the worn or defective fuser. For more information, see the instruction sheet that came with the replacement part.
Print quality guide
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