Using Management Agents; Remote Support End Point Device Enablement (Rsp) - HP ML310 - ProLiant - G2 User Manual

For more information about using the ACU, refer to the HP Online Help
(http://h18004.www1.hp.com/products/servers/proliantstorage/software-
management/acumatrix/index.html).

Using Management Agents

The Management Agents for servers are installed during the setup process. For more information about
the Management Agents, refer to the HP Insight Management Agents User Guide
(http://h18013.www1.hp.com/products/servers/management/agents/documentation.html).

Remote Support End Point Device Enablement (RSP)

t
IMPORTANT:
first time. RSP cannot be configured effectively when first launched because UAC is enabled.
Disable UAC and then configure RSP
IMPORTANT:
be disabled for effective use of the RSP tool.
RSP configures remote support for end point on pre-installed HP ProLiant 300 series systems running
Windows® operating systems.
To enable communication with the CMS, RSP configures SNMP or WMI Services.
RSP launches automatically after you login for the first time after the operating system installation. If UAC
is enabled, you might not be able to configure RSP effectively. You can cancel RSP configuration and re-
launch the RSP tool.
To launch RSP:
Login with account having Administrative privileges.
1.
Click Start, and then select Control Panel.
2.
Double click User Accounts.
3.
Click Turn User Account Control on or off.
4.
User Account Control security message appears asking for permission. Click Continue.
5.
Remove UAC option and click OK.
6.
Restart the server when prompted.
7.
Login as the Administrator and double-click the RSP shortcut link on the desktop or double-click the
8.
RSP.exe file from the following location:
C:\HP\RSP.exe
Follow the on-screen instructions when the RSP tool is launched.
9.
For Windows® 2008 SBS, click Cancel when the RSP tool is launched for the
UAC (User Account Control) a security feature in Windows® 2008 SBS has to
Post-installation tasks for HP ProLiant 300 series servers only 22