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System Check Procedures
External Diskette Drive Check
Do the following to isolate the problem to a controller, driver, or diskette. A
write-enabled, diagnostic diskette is required.
Note: Make sure that the diskette does not have more than one label
attached to it. Multiple labels can cause damage to the drive or
cause the drive to fail.
Do the following to select the test device. See "Running PQA Diagnostics
Program." on page 60 for details.
1. Boot from the diagnostics diskette and start the PQA program (see
"Running PQA Diagnostics Program." on page 60).
2. Go to the diagnostic Diskette Drive in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
If an error occurs with the internal diskette drive, reconnect the diskette
connector on the system board.
If the error still remains:
1. Reconnect the external diskette drive/CD-ROM module.
2. Replace the external diskette drive/CD-ROM module.
3. Replace the system board.
External CD-ROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM.
Make sure that the CD-ROM does not have any label attached to it. The label
can cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:
1. Boot from the diagnostics diskette and start the PQA program (refer to
"Running PQA Diagnostics Program".
2. Go to the diagnostic CD-ROM in the test items.
3. Press F2 in the test items.
4. Follow the instructions in the message window.
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Troubleshooting
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