1. Manuals
  2. Brands
  3. Lexmark Manuals
  4. Printer
  5. 20T3751 - T 620dn B/W Laser Printer
  6. User reference manual

Lexmark 20T3751 - T 620dn B/W Laser Printer User Reference Manual

User reference
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Lexmark T620 and T622
User's Reference
January 2001
www.lexmark.com

Advertisement

Table of Contents
loading

Related Manuals for Lexmark 20T3751 - T 620dn B/W Laser Printer

Summary of Contents for Lexmark 20T3751 - T 620dn B/W Laser Printer

  • Page 1 Lexmark T620 and T622 User’s Reference January 2001 www.lexmark.com...

  • Page 3: Table Of Contents

    Table of Contents Chapter 1: Printer overview .............. 9 Chapter 2: Using the operator panel ..........10 Understanding the operator panel ..............10 Using the operator panel buttons ............... 11 Using the operator panel to change printer settings .......... 12 Printing the menu settings page .................
  • Page 4 Choosing envelopes ................... 25 Choosing labels ....................25 Choosing card stock ................... 26 Choosing transparencies ................... 27 Chapter 8: Storing paper ..............28 Chapter 9: Print material specifications ........29 Chapter 10: Loading print material ..........36 Chapter 11: Loading a paper tray ..........37 Chapter 12: Loading the multipurpose feeder ......
  • Page 5 Chapter 24: Storing supplies ............66 Chapter 25: Checking an unresponsive printer ......67 Chapter 26: Clearing paper jams ........... 68 200 and 201 Paper Jam Remove Cartridge ....................70 202 Paper Jam Open Rear Door ....................71 230 Paper Jam Check Duplex .....................
  • Page 6 Chapter 37: Infrared Menu ............143 Chapter 38: Job Menu ..............147 Chapter 39: LocalTalk Menu ............150 Chapter 40: Network Menu ............154 Chapter 41: Paper Menu ............... 158 Chapter 42: PCL Emul Menu ............166 Chapter 43: Parallel Menu ............171 Chapter 44: PostScript Menu ............
  • Page 7 Notices .................... 207 Edition notice ....................208 Trademarks ...................... 208 Safety information .................... 209 Cautions and warnings ..................209 Electronic emission notices ................210 Energy Star ..................... 212 Laser notices ....................212 Index ....................215...
  • Page 8 viii...

  • Page 9: Chapter 1: Printer Overview

    Printer overview The following illustrations show a Lexmark™ T620 and T622 standard network model configuration and a fully configured printer. If you have attached paper handling options to your printer, it may look more like the fully configured model. For information on other possible configurations, refer to the Setup Guide.

  • Page 10: Chapter 2: Using The Operator Panel

    Using the operator panel This section contains information about understanding the operator panel, changing printer settings, and understanding operator panel menus. You can change most printer settings from your software application or printer driver. Settings you change from the application or printer driver apply only to the job you are preparing to send to the printer.

  • Page 11: Using The Operator Panel Buttons

    Using the operator panel buttons Use the five operator panel buttons to open a menu, scroll through a list of values, change printer settings, and respond to printer messages. The numbers 1 through 6 appear beside the operator panel buttons; these numbers are used to enter personal identification numbers (PIN) for Print and Hold jobs.

  • Page 12: Using The Operator Panel To Change Printer Settings

    Using the operator panel to change printer settings From the operator panel, you can select menu items and associated values to print your jobs successfully. You can also use the panel to alter the setup and operating environment of the printer. Using printer menus for an explanation of all the menu items.

  • Page 13: Printing The Menu Settings Page

    Printing the menu settings page Complete the following steps to print a list of the current user default settings and installed printer options: Make sure the printer power is on and the Ready status message appears. Press until you see Utilities Menu, and then press Menu Select Press...

  • Page 14: Chapter 3: Disabling Operator Panel Menus

    Disabling operator panel menus To disable the operator panel menus so that changes cannot be made to the printer default settings: Turn the printer off. Note: Disabling the operator panel menus does not prevent access to the Job Menu or to Print and Hold functionality.

  • Page 15: Chapter 4: Using The Print And Hold Function

    Using the Print and Hold function When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory. When you are ready to print the job, you must go to the printer and use the operator panel menus to identify which held job you want to print.

  • Page 16: Accessing Held Jobs From The Operator Panel

    Accessing held jobs from the operator panel To access held jobs from the operator panel: – If the printer is Busy, press and the Job Menu appears. Menu – If the printer is Ready, continue to step 2. Press until you see Held Jobs or Confidential Job on the operator panel display, Menu depending on the type of job you want to access.

  • Page 17: Repeat Print

    Repeat Print If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later. You can print additional copies as long as the job remains stored in memory.
  • Page 18 Use the buttons on the operator panel to enter the four-digit PIN associated with your confidential job. The numbers next to the button names identify which button to press for each digit (1–6). As you enter the PIN, asterisks are displayed on the operator panel to ensure confidentiality. Enter PIN =**** Menu...

  • Page 19: Chapter 5: Canceling A Print Job

    Canceling a print job To cancel a print job: Press . Job Menu appears on the first line of the display and Cancel Job appears on the Menu second line. Note: Job Menu is the only available menu item when the printer is in the Busy state. Press Select Canceling Job briefly appears in the display.

  • Page 20: Chapter 6: Printing Folio And Statement Size Paper

    Printing folio and statement size paper Folio and statement sizes are not available in the Paper Size menu until Size Sensing is turned off. To turn off Size Sensing: Press and hold the buttons while you turn the printer on. Select Return Release the buttons when Performing Self Test appears on the display.

  • Page 21: Chapter 7: Choosing Print Material

    The print quality and feed reliability of your printer and options can vary with the type and size of print material you use. This section provides guidelines for each type of print material. For information on card stock and labels, refer to the Card Stock & Label Guide located on Lexmark’s Web site at www.lexmark.com.

  • Page 22: Recommended Paper

    Curl Curl is the tendency of paper to curve at its edges. Excessive curl can cause paper feeding problems. Curl usually occurs after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in humid conditions, even in the paper tray, can contribute to paper curling.

  • Page 23: Unacceptable Paper

    Unacceptable paper The following papers are not recommended for use with the printer: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Coated papers (erasable bond) •...

  • Page 24: Choosing Prepunched Paper

    Choosing prepunched paper Prepunched paper brands can differ in the number and placement of holes and in manufacturing techniques. Use the following guidelines when selecting and using prepunched paper: • Test paper from several manufacturers before ordering and using large quantities of pre-punched paper.

  • Page 25: Choosing Envelopes

    Choosing envelopes When printing on envelopes: • To achieve the best possible print quality, use only high-quality envelopes that are designed for use in laser printers. • Use only new, undamaged envelopes. • Load only one size of envelope at a time in the envelope feeder. •...

  • Page 26: Choosing Card Stock

    Print five sheets of paper. Wait approximately five seconds. Print five more sheets of paper. For more information, refer to the Card Stock & Label Guide, available on the Lexmark Web site at www.lexmark.com.

  • Page 27: Choosing Transparencies

    For detailed information, refer to the Card Stock & Label Guide, which is available on the Lexmark Web site at www.lexmark.com. Transparencies can be fed automatically from the multipurpose feeder and all standard and optional trays, except the 2000-sheet drawer, for all printer models.

  • Page 28: Chapter 8: Storing Paper

    Storing paper Properly storing the paper you buy helps ensure trouble-free printing. Use the following guidelines: ° • For best results, store paper in an environment where the temperature is approximately 21 ° F) and the relative humidity is 40%. •...

  • Page 29: Chapter 9: Print Material Specifications

    Print material specifications The following tables provide information on standard and optional paper sources, as well as output options, for your printer model, including the paper sizes you can select from the Paper Size menu and supported weights. Note: If you use a paper size not listed, select the next larger size. For information on card stock and labels, refer to the Card Stock &...
  • Page 30 Paper size Dimensions Universal 139.7 x 210 mm to 215.9 x 355.6 mm separate        (5.5 x 8.27 in. to 8.5 Finisher x 14 in.) output support 69.85 x 127 mm to table. 229 x 355.6 mm (2.75 x 5 in.
  • Page 31 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. Information on whether your vinyl label converter has passed Lexmark's criteria is available at Lexmark’s Web site (www.lexmark.com); search for “converter list.” You can also check Lexmark’s Automated FAX system (LEXFAX™).
  • Page 32 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. Information on whether your vinyl label converter has passed Lexmark's criteria is available at Lexmark’s Web site (www.lexmark.com); search for “converter list.” You can also check Lexmark’s Automated FAX system (LEXFAX™).
  • Page 33 Print material weight—output options Output High-capacity Print material Type 5-bin mailbox expander output stacker Finisher Paper Xerographic or 60 to 90 g/m 60 to 176 g/m 60 to 176 g/m See separate (grain long) business paper (16 to 24 lb (16 to 47 lb bond) (16 to 47 lb bond) Finisher media...
  • Page 34 Finisher output support Paper size Dimensions Standard Offset Stapled 210 x 297 mm (8.27 x 11.7 in.) 148 x 210 mm (5.83 x 8.27 in.) JIS B5 182 x 257 mm (7.17 x 10.1 in.) Letter 215.9 x 279.4 mm (8.5 x 11 in.) Legal 215.9 x 355.6 mm...
  • Page 35 Finisher media weight Print material Type Standard Offset Stapled Paper Xerographic or 60 to 176 g/m 60 to 90 g/m 60 to 90 g/m business paper (16 to 47 lb bond) (16 to 24 lb bond) (16 to 24 lb bond) 163 g/m Card stock—...

  • Page 36: Chapter 10: Loading Print Material

    Loading print material This section provides information about loading the various input options. Proper paper loading helps prevent paper jams and ensure trouble-free printing. Before loading paper, you need to know the recommended print side of the paper you’re using. This information is usually indicated on the paper package.

  • Page 37: Chapter 11: Loading A Paper Tray

    Loading a paper tray Complete these instructions to load print materials into any of the standard or optional trays. Remove the paper tray. Pull the width guide tab and slide the width guide to the far right side of the tray. Squeeze the length guide lever and slide the length guide to the correct position for the size paper you are loading.

  • Page 38: Loading Letterhead

    Adjust the knob to show the size of the paper currently loaded. Note: This setting serves as a visual reminder only; it has no effect on the operation of the printer. Reinstall the tray. Loading letterhead Letterhead must be loaded differently depending on what options you have installed on your printer. Without a finisher installed For simplex (single-sided) printing on letterhead, place the printed side face down as shown.
  • Page 39 For duplex printing on letterhead, place the printed side face up as shown. Note: The Paper Loading menu item lets you print simplex (single-sided) jobs on letterhead (or other preprinted media) that has been loaded specifically for duplex printing. See Paper Loading for more information.

  • Page 40: Chapter 12: Loading The Multipurpose Feeder

    Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of paper, such as transparencies, postcards, note cards, and envelopes. It is useful for single page printing on letterhead, colored paper, or other special paper. Keep in mind the following capacities, paper dimensions, and operating tips when loading the multipurpose feeder.
  • Page 41 • Do not place objects on the multipurpose feeder. Also, avoid pressing down or applying excessive force on it. • Do not remove any paper tray while a job is printing from the multipurpose feeder or Busy is displayed on the operator panel. Doing so may cause a paper jam. Note: The multipurpose feeder may be used with the optional envelope feeder installed.
  • Page 42 Locate the metal bar in the recessed area on the multipurpose feeder. Pull the bar out far enough to accommodate the paper you will be using. Slide the paper width guide to the far right. Prepare the print material for loading. –...
  • Page 43 – Hold transparencies by the edges and avoid touching the print side. Fan the stack of transparencies to prevent jams. Be careful not to scratch or leave fingerprints on the transparencies. Use the stack height limiter as a guide for stack height when loading print materials. Stack height limiter Load one type of print material in the multipurpose feeder.
  • Page 44 Loading paper and transparencies Load paper with the left edge of the stack against the stack height limiter and with the recommended print side face up. Continue with step Loading envelopes Load envelopes flap side down with the stamp area and flap on the left. The end of the envelope with the stamp area enters the multipurpose feeder first.
  • Page 45 Loading letterhead Load letterhead according to the options installed on the printer. Click the topic that describes your printer configuration. • Neither a duplex unit nor a finisher attached • A duplex unit, but no finisher attached • A finisher, but no duplex unit attached •...
  • Page 46 Continue with step Note: The Paper Loading menu item in the Paper Menu lets you print simplex (single-sided) jobs on letterhead (or other preprinted media) that has been loaded specifically for duplex printing. For more information, see Paper Loading. A finisher, but no duplex unit attached Load letterhead paper for single-sided printing with the logo face up as shown.
  • Page 47 Gently slide the print material into the multipurpose feeder as far as it will go. Forcing the print material may cause it to buckle. Slide the paper width guide to the left until it lightly touches the stack of print material. Do not bend the print material.

  • Page 48: Closing The Multipurpose Feeder

    Closing the multipurpose feeder Remove print material from the multipurpose feeder. Push the metal bar straight back to collapse the multipurpose feeder to its short-length position. Close the multipurpose feeder door.

  • Page 49: Chapter 13: Loading The Envelope Feeder

    Loading the envelope feeder Gently adjust the envelope support for the size you are loading: – Fully closed (pushed in toward the printer) for short envelopes – Extended to the middle position for medium-length envelopes – Fully open (extended to its full length) for long envelopes Do not place objects on the envelope feeder.
  • Page 50 Slide the envelope edge guide to the far right. Flex a stack of envelopes back and forth and then straighten the edges on a level surface. Press down the corners to flatten them. Fan the envelopes. This prevents the edges of the envelopes from sticking together and helps them feed properly.
  • Page 51 Load the stack of envelopes flap side down with the stamp area and the flap on the left. The end of the envelopes with the stamp area enters the envelope feeder first. Let the envelopes at the bottom of the stack slide into the envelope feeder slightly more than the ones at the top of the stack.
  • Page 52 Select the paper source, size, and type from your software application. Select the paper size and type from printer operator panel: Make sure the Paper Size for the envelope feeder (Env Feeder Size) is set to the correct envelope size you are loading. (See Paper Size for detailed information about this setting.)

  • Page 53: Chapter 14: Loading The 2000-Sheet Drawer

    Loading the 2000-sheet drawer For information on loading the optional 2000-sheet drawer, refer to the 2000-Sheet Drawer User’s Guide on the Lexmark PRODUCT Publications CD that came with your printer.

  • Page 54: Chapter 15: Tray Linking

    Tray linking Tray linking enables the automatic linking feature for trays when you use the same size and type of print material in multiple paper sources (trays). For example, let’s say you have loaded two optional trays with the same size print material and both are set to the same paper type.

  • Page 55: Chapter 16: Tips For Avoiding Paper Jams

    Tips for avoiding paper jams By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in Clearing paper jams. If jams occur frequently, make sure you follow these tips to avoid jams: •...

  • Page 56: Chapter 17: Replacing The Print Cartridge

    Ordering supplies for information on ordering print cartridges. Note: Lexmark does not recommend that you use print cartridges from a third party. Print quality and printer reliability cannot be guaranteed if you do. For best results, use Lexmark supplies. Complete the following steps to replace the print cartridge. Refer to the documentation that comes with the print cartridge for detailed installation information.

  • Page 57: Chapter 18: Replacing The Charge Roll

    Replacing the charge roll Order a new charge roll kit when toner fog or background shading appears on printed pages. See Ordering supplies for information on ordering a charge roll. Complete the following steps to replace the charge roll. Refer to the documentation that comes with the charge roll for detailed installation information.

  • Page 58: Chapter 19: Replacing The Transfer Roll

    Replacing the transfer roll Order a new transfer roll when light print, toner fog, or background shading appears on printed pages. Ordering supplies for information on ordering a transfer roll. Complete the following steps to replace the transfer roll. Refer to the documentation that comes with the transfer roll for detailed installation information.

  • Page 59: Chapter 20: Replacing The Fuser Assembly

    Open the rear access door and remove the redrive. Remove the old fuser assembly. Note: For best results, use Lexmark supplies with the printer. If you are in the U.S. or Canada, call 1-800-438-2468 for information about Lexmark Authorized Supplies Dealers in your area.

  • Page 60: Chapter 21: Replacing The Staple Cartridge

    Replacing the staple cartridge When Staples Low or Staples Empty appears on the operator panel display, complete the steps to insert a new staple cartridge in the finisher. Refer to the illustrations inside the stapler access door for more information. For information about ordering staple cartridges, see Ordering supplies.

  • Page 61: Chapter 22: Resetting The Maintenance Counter

    Resetting the maintenance counter After replacing all the items in the maintenance kit, reset the maintenance counter: Press and hold the buttons while you turn the printer on. Select Return Release the buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of the display.

  • Page 63: Chapter 23: Ordering Supplies

    Ordering supplies For best results, use Lexmark supplies with the printer. If you are in the U.S. or Canada, call 1-800-438-2468 for information about Lexmark Authorized Supplies Dealers in your area, or visit the Lexmark Web site at www.lexmark.com. In other countries, contact the place where you bought your printer.

  • Page 64: Label Fuser Cleaner

    Label Fuser Cleaner Sold at a special price with the understanding that you return your empty cartridges only to Lexmark. For regular priced cartridges without these terms, order part number 12A6760 (10,000 pages) or 12A6765 (30,000 pages). Label fuser cleaners are not recommended for duplex printing.

  • Page 65: Fuser Assembly

    Fuser assembly Order a fuser assembly when 80 Scheduled Maintenance first appears on the display. See the following table for the fuser assembly part number for your specific printer. Description Part number Fuser assembly for T622(n) 99A2405 115 V, 875 W Fuser assembly for T622(n) 99A2404 220 V, 875 W...

  • Page 66: Chapter 24: Storing Supplies

    Storing supplies Store supplies in their original packaging until you are ready to install them. Do not store supplies in: • Temperatures greater than 43°C (110°F) • An environment with extreme changes in humidity or temperature • Direct sunlight • Dusty places •...

  • Page 67: Chapter 25: Checking An Unresponsive Printer

    Checking an unresponsive printer When you have a problem, first make sure that: • The printer power cord is plugged into the printer and a properly grounded electrical outlet. • The printer power switch is on. • The electrical outlet is not turned off by any switch or breaker. •...

  • Page 68: Chapter 26: Clearing Paper Jams

    Clearing paper jams By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. (See the suggestions in Tips for avoiding paper jams.) If paper jams do occur, follow the steps outlined in this section. To resolve the paper jam messages, you must clear all paper from the paper path.

  • Page 69: Accessing Paper Jam Areas

    Accessing paper jam areas You open doors and covers, remove paper trays, and remove options to access paper jam areas. If your printer has a multipurpose feeder, it is visible when the lower front door is opened. The illustration shows the location of paper sources and possible paper jam areas. 5-bin mailbox, rear door Output expander, rear door Upper front door...

  • Page 70: And 201 Paper Jam Remove Cartridge

    200 and 201 Paper Jam Remove Cartridge A 200 Paper Jam message indicates the paper is jammed in the area under the print cartridge. This requires removing the print cartridge from the printer. A 201 Paper Jam message indicates the jam is farther inside the printer.

  • Page 71: Paper Jam Open Rear Door

    Pull the paper up and toward you. Note: The paper may be covered with unfused toner, which can stain garments and skin. If the paper does not move immediately when you pull, stop pulling. You need to access the paper from the rear door. See Between the envelope feeder and the printer for more information.

  • Page 72: Before Reaching The Standard Output Bin

    Before reaching the standard output bin Open the rear door. Remove the paper based on what part is visible. – If the middle section of paper is visible, grasp it on both sides and gently pull it straight out. – If paper is still in the fuser area, open the upper front door and remove the paper.

  • Page 73: While Exiting To The Standard Output Bin

    While exiting to the standard output bin Pull the paper straight out. If the paper does not move immediately when you pull, stop pulling. Open the upper front door and pull the paper out.

  • Page 74: Paper Jam Check Duplex

    230 Paper Jam Check Duplex Jams that cause a 230 Paper Jam message require opening the duplex front access cover. Note: To resolve the message, you must clear all paper from the paper path. Open the duplex rear door. Look under the duplex rear door for the edge of the paper to determine how the paper is jammed: –...
  • Page 75 Pull down and out if the paper is in this position: Close the duplex rear door. Make sure it snaps into place. Locate the recessed areas on each side of the duplex front access cover. Slowly pull the duplex front access cover straight out.
  • Page 76 If the edge of the paper is visible, pull the paper straight up and out. If the paper is not visible, continue with step 9. Otherwise, close the duplex front access cover. Slide out the integrated tray. Remove any sheets of paper lying in the duplex front access cover. Interior view of duplex unit Slide the duplex front access cover back into the duplex unit.

  • Page 77: Paper Jam Check Tray X

    24x Paper Jam Check Tray x Jams in four areas result in a 24x Paper Jam message, where x represents the tray number where the jam has occurred. Note: To resolve the message, you must clear all paper from the paper path. For instructions on clearing the jam, click the area where the jam occurred: •...

  • Page 78: Between Three Trays

    – If you do not see either end of the print material, see Between three trays to remove the jam. Slide the paper tray back into the support unit. Between three trays This type of jam may occur if you are using legal-size paper in the trays or if you have a 250-sheet drawer installed with other optional drawers.
  • Page 79 Between a tray, the duplex unit, and the integrated tray Pull the paper tray out of the support unit. If only a short piece of the paper is visible, do not pull down to remove the paper. Slowly pull the duplex front access cover straight out from the duplex unit.
  • Page 80 Pull the integrated tray out of the printer. If you see the edge of the paper in the integrated tray: Pull the paper down and out. Slide the tray all the way into the printer. Slide the duplex front access cover back into the duplex unit. Make sure it snaps into place.
  • Page 81 Pull the paper out. Reinstall the print cartridge. Align the slides on the print cartridge with the slots on the print cartridge cradle. Use the colored arrows inside the printer for placement. Guide the print cartridge down as it snaps into place.

  • Page 82: Paper Jam Check Mp Feeder

    In the 2000-sheet drawer Open the loading door. Press the elevator down button. Remove the paper jam. Clear all paper from the paper path of the drawer and printer. Elevator down button Make sure the stack of paper is neat and aligned; otherwise, another paper jam may occur. Close the door.

  • Page 83: Paper Jam Check Env Feeder

    260 Paper Jam Check Env Feeder Envelope jams may occur in two areas. Note: To resolve the message, you must clear all paper from the paper path. For instructions on clearing the jam, click the area where the jam occurred: •...
  • Page 84 Between the envelope feeder and the printer Lift the envelope weight. Flip the envelope weight back toward the printer. Remove the stack of envelopes from the envelope feeder. Push the envelope support to the closed position. Open the printer upper front door. Pull the envelope feeder up slightly and straight out of the printer.

  • Page 85: Paper Jam

    Pull the envelope straight out of the printer. Note: You may have to remove the print cartridge to get the envelope out. See reinstall the print cartridge for instructions. Reinstall the envelope feeder. Make sure it snaps into place. Close the printer upper front door. Replace the stack of envelopes in the envelope feeder.
  • Page 86 A long portion of the paper is visible Pull the paper straight out. If the paper does not give immediately when you pull, stop pulling. Continue with the next step. Push the output option rear door latches in toward the center. The rear door opens and drops down.
  • Page 87 Loosen the paper if it is caught in the feeder rollers, and then pull the paper straight out. Close all output option rear doors. A short portion of the paper is visible Try to pull the paper from the front of the bin. If you are not successful, complete the following steps. Push the output option rear door latches in toward the center.
  • Page 88 Pull the paper straight out from the output option. Close all output option rear doors. Make sure all rear door latches are closed. Between output options Push the output option rear door latches in toward the center. The rear door opens and drops down.

  • Page 89: 28X Paper Jam

    Pull the paper straight out from the output option. Close all output option rear doors. Make sure all rear door latches are closed. 28x Paper Jam Jams in the optional finisher may result in a 28x Paper Jam message, where x represents specific jam areas.
  • Page 90 Pull the paper straight out from the finisher. Close the rear door. Make sure the latches are closed. 281 Paper Jam Check Finisher Lift the front edge of the finisher output bin cover until it locks into vertical position. Remove the stack of paper. Close the finisher output bin cover.

  • Page 91: Chapter 27: Clearing Staple Jams

    Clearing staple jams Jams in the optional finisher may result in a 28x Staple Jam message, where x represents specific jam areas. The second line of the operator panel indicates the jam area. Possible 28x Staple Jam messages include: • 282 Staple Jam Check Stapler •...
  • Page 92 Continue with step 1 on page 92. 283 Staple Jam Check Stapler Press the latch to open the stapler access door. Firmly pull the colored tab to remove the staple cartridge holder from the stapler. stapler staple cartridge holder Turn the cartridge holder as shown in the illustration in step 4.
  • Page 93 Use the metal tab to lift the staple guard, and then pull out the sheet of staples. Discard the entire sheet. staple guard Remove any loose staples attached to the inside of the staple guard. Look through the clear covering on the bottom of the cartridge holder to make sure no staples are jammed in the entry throat.

  • Page 94: Chapter 28: Solving Display Problems

    • Performing Self Test appears on the operator panel. When the test is completed, Ready is displayed. If the messages do not appear, turn the printer off and call the Lexmark Customer Support Center. Menu settings changed from...

  • Page 95: Chapter 29: Solving Print Problems

    Make sure the parallel, serial, ethernet, or USB cable is firmly plugged in at the back of the printer. Make sure you are using the correct cable. Use IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). If you use RS-232 Serial, verify that a null modem cable is used.
  • Page 96 Problem Action Print material misfeeds or Make sure the paper width and length guides on the paper sources are multiple feeds occur adjusted correctly. (continued). Do not overfill the paper sources. Do not force print material into the multipurpose feeder when you load it; otherwise, it may skew or buckle.

  • Page 97: Chapter 30: Solving Print Quality Problems

    Print material specifications for more details. • If the problem continues, call the Lexmark Customer Support Center. Toner appears on the back of Toner is on the transfer roll. To help prevent this, do not load print material that is the printed page.
  • Page 98 Problem Action Toner fog or background • Check the print cartridge to make sure it is installed correctly. shading appears on the page. • Change the print cartridge. See Replacing the print cartridge for more details. • If the problem continues, change the charge roll. See Replacing the charge roll for more details.
  • Page 99 Problem Action Characters have jagged or • Change the Print Resolution setting in the Quality Menu to 600 dpi or 1200 uneven edges. dpi. • Turn PQET in the Quality Menu to On. • If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software application.

  • Page 100: Chapter 31: Solving Option Problems

    Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Make sure the paper handling option is marked with a colored triangle, indicating it is compatible with your printer. • Turn the printer off, wait for about 10 seconds, and turn the printer on.
  • Page 101 Option Action High-capacity Make sure the connection between the output stacker and the printer is secure. If the output expander high-capacity output stacker is listed on the menu settings page, but print material jams when it exits the printer and enters the output stacker, it may not be properly installed. Reinstall the high-capacity output stacker.

  • Page 102: Chapter 32: Solving Network Printing Problems

    Solving network printing problems If a job did not print or incorrect characters printed, verify that the Lexmark internal print server or external print server is set up properly and the network cable is connected. Note: Refer to the drivers CD for more details.

  • Page 103: Chapter 33: Resolving Other Problems And Questions

    • Refer to the drivers CD that came with your printer. It contains printer drivers drivers or utilities. and utilities. • Visit the Lexmark Web site, www.lexmark.com, for the most current printer drivers or utilities. I need to attach a serial cable If your printer is configured with a serial port, or you have installed an optional to the printer.

  • Page 104: Chapter 34: Understanding Printer Messages

    Understanding printer messages The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages. Enter PIN: =___ Menu...
  • Page 105 Activating Menu Changes What this message means: The printer is activating changes made to the printer settings. What you can do: Wait for the message to clear. Bin <x> Full What this message means: The specified bin is full. What you can do: Remove the stack of paper from the bin to clear the message.

  • Page 106: Change Tray

    Change Tray <x> What this message means: The printer is requesting different paper than what is loaded in the specified tray or defined by the Paper Size or Paper Type settings for that tray. What you can do: • Load paper of the requested size and type in the tray specified on the display. The printer automatically clears the message and continues printing the job.
  • Page 107 Clearing Job Accounting Stat What this message means: The printer is deleting all job statistics stored on the hard disk. What you can do: Wait for the message to clear. Close Door or Insert Cartridge What this message means: The upper front door is open or the print cartridge is not installed. What you can do: •...

  • Page 108: Deleting Jobs

    • Press to cancel the operation. Stop Deleting Jobs What this message means: The printer is deleting one or more held jobs. What you can do: Wait for the message to clear. Disabling Menus What this message means: The printer is responding to a request to disable the menus. What you can do: Wait for the message to clear.

  • Page 109: Enabling Menus

    Disk Recovery x/5 yyy% What this message means: The printer is attempting to recover the hard disk after finding errors on it. The disk recovery takes place in five phases. The second line on the operator panel shows the percent complete of the current phase.
  • Page 110 Enter PIN: =___ What this message means: The printer is waiting for you to enter your four-digit personal identification number (PIN). What you can do: Use the operator panel buttons to enter the PIN you identified in the driver when you sent the confidential job to the printer.

  • Page 111: Insert Staple Cartridge

    What you can do: Wait for the message to clear. Do not turn the printer off while this message is displayed. ARNING Held Jobs may be lost. What this message means: The printer memory is too full to continue processing print jobs. What you can do: •...

  • Page 112: Insert Tray

    See also: Setup Guide Insert Tray <x> What this message means: The specified tray is either missing or not fully inserted. What you can do: Insert the specified tray completely. Install <device> or Cancel Job What this message means: The printer is requesting that a specified device be installed so it can print a job. What you can do: •...

  • Page 113: Leave Job In Finisher

    Leave Job in Finisher What this message means: The printer detects a paper jam while printing a job that must be stapled. Note: Leave Job in Finisher alternates with the 2xx Paper Jam message. What you can do: Clear paper from the entire paper path, but leave the job waiting to be stapled in the finisher. Press to clear the message and continue printing.

  • Page 114: Load Tray

    • Press to clear the message and continue printing without stapling. • Press to open the Job Menu and cancel the current job. Menu See also: Replacing the staple cartridge Load Tray <x> What this message means: The printer is trying to feed paper from a source it detects is empty. What you can do: •...

  • Page 115: Network Card Busy

    What you can do: You can still open the Job Menu to cancel a job that is printing or to select a confidential job or a held job that you want to print. If you need access to the printer menus, contact your network administrator.
  • Page 116 Not Ready What this message means: The printer is not ready to receive or process data. Someone pressed to take the printer Stop offline. What you can do: Press to make the printer ready to receive jobs. Overflow Bin Full What this message means: The printer designated overflow bin is full.

  • Page 117: Priming Stapler

    What you can do: • Send a job to print. • Press to quickly warm the printer to normal operating temperature and display the Ready message. Note: This message does not appear on the T620 printer. See also: Power Saver (Setup Menu) Priming Failed.
  • Page 118 • Press to print the jobs. • Press to delete the jobs from the hard disk without printing them. Return Stop Printing Directory List What this message means: The printer is processing or printing a directory of all files stored in flash memory or on a hard disk.
  • Page 119 What you can do: Wait for the message to clear. Prog Engine Code What this message means: The printer is programming new code into the flash memory. What you can do: Wait for the message to clear. Do not turn the printer off while this message is displayed. ARNING Prog System Code What this message means:...

  • Page 120: Queuing And Deleting Jobs

    What you can do: Wait for the message to clear. Do not turn the printer off while this message is displayed. ARNING Queuing and Deleting Jobs What this message means: The printer is deleting one or more held jobs and sending one or more jobs to print. What you can do: Wait for the message to clear.

  • Page 121: Reattach

    • Turn the printer off and then on to exit Hex Trace mode and return to Ready status. • Reset the printer. Reattach <device> What this message means: The specified device is either not fully connected to the printer or is experiencing a hardware failure.

  • Page 122: Resetting Active Bin

    Resetting Active Bin What this message means: The printer is resetting to the active bin in a linked set of bins. What you can do: Wait for the message to clear. Resetting the Printer What this message means: The printer is resetting to the current default settings. Any active print jobs are canceled. What you can do: Wait for the message to clear.

  • Page 123: Restoring Factory Defaults

    Restoring Factory Defaults What this message means: The printer is restoring the factory default printer settings. When factory default settings are restored: • All downloaded resources (fonts, macros, symbol sets) in the printer memory are deleted. • All menu settings return to the factory default setting except: –...

  • Page 124: Toner Low

    See also: Replacing the staple cartridge Staples Low What this message means: The stapler has only a few staples remaining. What you can do: Install a new staple cartridge to clear the message. Note: A partial sheet of staples will remain in the staple cartridge holder when this message appears.
  • Page 125 See also: Replacing the print cartridge Tray <x> Empty What this message means: The specified tray is out of paper. What you can do: Load paper in the tray to clear the message. Tray <x> Low What this message means: The specified tray is low on paper.
  • Page 126 What you can do: • Press to print the contents of the buffer. • Press to open the Job Menu and cancel the current job. Menu 2<xx> Paper Jam What this message means: The printer detects a paper jam. Although the location of the paper jam appears on the second line of the display, you must clear paper from the entire paper path.

  • Page 127: Short Paper

    34 Short Paper What this message means: The printer has determined that the length of the paper in the source specified on the second line of the display is too short to print the formatted data. For auto-size sensing trays, this error occurs if the paper guides are not in the correct position.

  • Page 128: Insufficient Defrag Memory

    • Press to open the Job Menu and cancel the current job. Menu 37 Insufficient Defrag Memory What this message means: The printer cannot defragment flash memory, because the printer memory used to store undeleted flash resources is full. What you can do: •...

  • Page 129: Complex Page

    – Simplify the print job by reducing the amount of text or graphics on a page and deleting unnecessary downloaded fonts or macros. – Install additional printer memory. 39 Complex Page What this message means: The page may not print correctly because the print information on the page is too complex. What you can do: •...
  • Page 130 53 Unformatted Flash What this message means: The printer detects unformatted flash memory. What you can do: • Press to clear the message and continue printing. You must format the flash memory before you can store any resources on it. •...

  • Page 131: Insufficient Fax Buffer

    What this message means: The printer has lost the connection to an external print server (also called an external network adapter or ENA). What you can do: • Make sure the cable connecting the ENA and the printer is securely attached. Turn the printer off and then on to reset the printer.

  • Page 132: Too Many Bins Attached

    What you can do: • Press to clear the message. The printer discards any data received through the serial port. • Make sure the Serial Buffer menu item in the Serial Menu is not set to Disabled. 56 Parallel 56 Std Parallel Port <x>...
  • Page 133 58 Too Many Flash Options What this message means: Too many flash memory options are installed on the printer. What you can do: Turn off and unplug the printer. Remove the excess flash memory. Plug in the printer and turn it on.

  • Page 134: Disk Full

    62 Disk Full What this message means: There is not enough memory on the hard disk to store the data sent to the printer. What you can do: • Press to clear the message and continue processing. Any information not previously stored on the hard disk is deleted.

  • Page 135: Engine Code Crc Failure

    What you can do: Replace the maintenance items and reset the printer maintenance counter, if necessary. 81 Engine Code CRC Failure What this message means: Microcode in the engine flash code module has failed a system check. What you can do: Press to clear the message and discard the code.

  • Page 136: Chapter 35: Using Printer Menus

    Using printer menus Select a menu from the following list for more information. Or, click a letter in the index at the bottom of the page to find a specific menu item that starts with that letter. Click here for a one-page overview of all the menus and their menu items. •...

  • Page 137: Chapter 36: Finishing Menu

    Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Select a menu item for more details: • Blank Pages • Multipage Print • Collation • Multipage View • Copies • Offset Pages • Duplex •...
  • Page 138 Collation Purpose: To keep the pages of a print job stacked in sequence, particularly when printing multiple copies of the job. Values: Off* Prints each page of a job the number of times specified by the Copies menu item. For example, if you set Copies to 2 and send three pages to print, the printer prints page 1, page 1, page 2, page 2, page 3, page 3.

  • Page 139: Duplex Bind

    Duplex Bind Purpose: To define the way duplexed pages would be bound, and how the printing on the back of the sheet (even-numbered pages) is oriented in relation to the printing on the front (odd-numbered pages). Values: Long Edge* Assumes binding along the long end of the page (left edge for portrait orientation and top edge for landscape orientation).
  • Page 140 See also: Multipage Print Multipage Print Purpose: To print multiple page images on one side of a sheet of paper. Also called N-Up or Paper Saver. Values: Off* Prints 1 page image per side. 6 Up Prints 6 page images per side. 2 Up Prints 2 page images per side.

  • Page 141: Separator Sheets

    Values: None* Stacks all sheets directly on top of each other. Between Copies Offsets each copy of a print job. Between Jobs Offsets each print job. Note: Offset Pages is displayed only when a finisher is installed. Separator Sheets Purpose: To insert blank separator sheets between jobs, between multiple copies of a job, or between each page of a job.
  • Page 142 Staple Job Purpose: To set stapling as the default for all print jobs. (Select stapling from the printer driver if you want to staple only specific jobs.) Values: Off* Does not staple print jobs. Staples each multi-page print job sent to the printer. Note: Staple Job is displayed only when a finisher is installed.

  • Page 143: Chapter 37: Infrared Menu

    Infrared Menu Use the Infrared Menu to change printer settings affecting jobs sent to the printer through an infrared port. Select a menu item for more details: • Infrared Buffer • PCL SmartSwitch • Infrared Port • PS SmartSwitch • Job Buffering •...

  • Page 144: Job Buffering

    Infrared Port Purpose: To activate the infrared port. Values: Disabled* Disables the infrared port and all other menu items in the Infrared Menu. IR Option <x> Activates the specified infrared port. Job Buffering Purpose: To temporarily store jobs on the printer hard disk before printing. Values: Off* Does not buffer print jobs to the hard disk.

  • Page 145: Npa Mode

    NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing.
  • Page 146 See also: SmartSwitch; Printer Language Transmit Delay Purpose: To define the amount of time, in seconds, the printer must wait before transmitting meaningful infrared data to the host computer, as well as the amount of time the printer requests that the host computer wait before transmitting infrared data.

  • Page 147: Chapter 38: Job Menu

    Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex Trace mode. Press to open the Job Menu. Menu Select a menu item for more details: •...

  • Page 148: Confidential Job

    Confidential Job Purpose: To print confidential jobs stored in printer memory. (When the confidential job prints, it is automatically deleted from printer memory.) First select the user name associated with your confidential job. Then enter the Personal Identification Number (PIN) associated with your Confidential Job: Enter PIN Use the operator panel buttons to enter the PIN associated with your confidential job.

  • Page 149: Reset Printer

    Print Buffer Purpose: To print any data stored in the print buffer. Note: Print Buffer is only available when you enter the Job Menu while Waiting is displayed. The Waiting state occurs if an incomplete job is sent to the printer or an ASCII job, such as a print screen command, is printing.

  • Page 150: Chapter 39: Localtalk Menu

    LocalTalk Menu Use the LocalTalk Menu to change printer settings affecting jobs sent to the printer through a LocalTalk port. Select a menu item for more details: • Job Buffering • LocalTalk Zone • LocalTalk Addr • NPA Hosts • LocalTalk Buffer •...
  • Page 151 LocalTalk Buffer Purpose: To configure the size of the LocalTalk input buffer. Values: Disabled Disables job buffering. Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes. Auto* Printer automatically calculates LocalTalk Buffer size (recommended). 6K to maximum User specifies the LocalTalk Buffer size.
  • Page 152 NPA Hosts Purpose: To specify the maximum number of NPA host computers that can register for NPA alerts. Values: 1...10 (2*) Note: Changing this menu item automatically resets the printer. NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol.
  • Page 153 PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the LocalTalk port requires it, regardless of the default printer language. Values: Printer examines data on the LocalTalk interface and selects PostScript emulation if the data indicates that is the required printer language.

  • Page 154: Chapter 40: Network Menu

    Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt <x>). Select a menu item for more details: • Job Buffering • MAC Binary PS •...

  • Page 155: Network Buffer

    MAC Binary PS Purpose: To configure the printer to process Macintosh binary PostScript print jobs. Values: Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. Note: This setting often causes Windows print jobs to fail. Printer filters PostScript print jobs using standard protocol.
  • Page 156 NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing.
  • Page 157 See also: SmartSwitch; Printer Language...

  • Page 158: Chapter 41: Paper Menu

    Paper Menu Use the Paper Menu to define the paper loaded in each paper tray and the default paper source and output bin. Select a menu item for more details: • Assign Type/Bin • Paper Loading • Configure Bins • Paper Size •...

  • Page 159: Custom Types

    Configure Bins Purpose: To determine which output bin(s) the printer uses for a particular job. Values: Mailbox* Sends print jobs to the output bin designated for that user. Link Links all bins together as though they were one large bin. When one linked bin is full, the printer starts filling the next linked bin, and continues with each additional linked bin.

  • Page 160: Envelope Enhance

    Values (for Custom Type <x>, where <x> represents 1 through 6): Paper* Cotton Paper Card Stock Labels Transparency Envelope Note: If a user-defined name is available, it is displayed instead of Custom Type <x>. The user-defined name is truncated to 14 characters. If two or more custom types share the same name, the name only appears once in the Custom Types value list.

  • Page 161: Paper Loading

    Values: Standard Bin* Bin <x> Note: If a user-defined bin is available, it is displayed instead of Bin <x>. The name is truncated to 14 characters. If two or more bins share the same name, the name only appears once in the Overflow Bin value list. Paper Loading Purpose: To properly handle preprinted paper loaded in a tray, whether the job is a duplexed job or a...

  • Page 162: Paper Size

    Paper Size Purpose: To identify the default paper size for each paper source. For trays with automatic size sensing, only the value detected by the hardware is displayed. Values: First select a paper source: Tray <x> Size Env Feeder Size MP Feeder Size Manual Pap Size Manual Env Size...

  • Page 163: Paper Texture

    Paper Texture Purpose: To identify the texture of the paper loaded in a specific source and to ensure that characters print clearly. Values: First select a paper type: Plain Texture Preprint Texture Labels Texture Ltrhead Texture Card Stock Text Colored Texture Bond Texture Trnsprncy Text Custom <x>...

  • Page 164: Paper Weight

    The Paper Type default for each envelope source is Envelope. The Paper Type default for each paper tray is as follows: Tray 1–Plain Paper Tray 4–Custom Type 4 Tray 2–Custom Type 2 Tray 5–Custom Type 5 Tray 3–Custom Type 3 MP feeder–Custom Type 6 Manual Pap Type–Plain Paper Note: If a user-defined name is available, it is displayed instead of Custom Type <x>.

  • Page 165: Substitute Size

    Substitute Size Purpose: To have the printer substitute the specified paper size if the requested size is not loaded. Values: Printer prompts the user to load the requested paper size. Letter/A4 Prints A4 size jobs on letter size paper if only letter size paper is loaded, and prints letter size jobs on A4 size paper if only A4 size paper is loaded.

  • Page 166: Chapter 42: Pcl Emul Menu

    PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Select a menu item for more details: • A4 Width • Orientation • Auto CR after LF • Pitch •...

  • Page 167: Auto Cr After Lf

    Auto CR after LF Purpose: To specify whether the printer automatically performs a carriage return after a line feed control command. Values: Off* Printer does not perform a carriage return after a line feed control command. Printer performs a carriage return after a line feed control command. Auto LF after CR Purpose: To specify whether the printer automatically performs a line feed after a carriage return control...

  • Page 168: Font Source

    Font Source Purpose: To determine the set of fonts displayed in the Font Name menu item. Values: Resident* Displays all fonts resident in printer RAM when the printer ships from the factory. Download Displays all fonts downloaded to printer RAM. Flash Displays all fonts stored in flash memory.

  • Page 169: Point Size

    Orientation Purpose: To determine how text and graphics are oriented on the page. Values: Portrait* Prints text and graphics parallel to the short edge of the paper. Landscape Prints text and graphics parallel to the long edge of the paper. Pitch Purpose: To specify the font pitch for scalable monospaced fonts.

  • Page 170: Symbol Set

    Symbol Set Purpose: To choose a symbol set for a specified font name. Values: 10U PC-8* (country-specific) 12U PC-850* (country-specific) A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols used when printing with a selected font. Symbol sets support the different requirements for languages or specific applications, such as math symbols for scientific text.

  • Page 171: Chapter 43: Parallel Menu

    Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Select a menu item for more details: • Advanced Status • Parallel Mode 1 •...

  • Page 172: Honor Init

    Honor Init Purpose: To determine whether the printer honors hardware initialization requests from the computer. The computer requests initialization by activating the INIT signal on the parallel interface. Many personal computers activate the INIT signal each time the computer is turned on and off. Values: Off* Printer does not honor hardware initialization requests from the computer.

  • Page 173: Parallel Buffer

    Parallel Buffer Purpose: To configure the size of the parallel input buffer. Values: Disabled Disables job buffering. Any jobs already buffered on the disk are printed before normal processing of incoming jobs resumes. Auto* Printer automatically calculates the Parallel Buffer size (recommended setting). 3K to maximum User specifies the Parallel Buffer size.
  • Page 174 PCL SmartSwitch Purpose: To configure the printer so it automatically switches to PCL emulation when a print job received through the parallel port requires it, regardless of the default printer language. Values: Printer examines data on the parallel interface and selects PCL emulation if the data indicates that is the required printer language.
  • Page 175 See also: Technical Reference...

  • Page 176: Chapter 44: Postscript Menu

    PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Select a menu item for more details: • Font Priority • Print PS Error Note: Values marked by an asterisk are the factory default settings. Font Priority Purpose: To establish the font search order.

  • Page 177: Chapter 45: Quality Menu

    Quality Menu Use the Quality Menu to change printer settings affecting the quality of printed characters and images. Select a menu item for more details: • PictureGrade™ • Print Resolution • PQET • Toner Darkness Note: Values marked by an asterisk are the factory default settings. PictureGrade Purpose: To improve the quality of grayscale printing at 300 and 600 dots per inch (dpi) in PostScript emulation.

  • Page 178: Print Resolution

    Print Resolution Purpose: To define the number of dots printed per inch (dpi). The higher the value, the sharper the clarity of printed characters and graphics. Values: 300 dpi Offers a lower resolution printing option when memory is at a premium. 600 dpi* Produces high quality output for print jobs that are mostly text.

  • Page 179: Chapter 46: Serial Menu

    Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either Standard Serial or Serial Opt <x>). Select a menu item for more details: • Baud • PS SmartSwitch • Data Bits •...

  • Page 180: Data Bits

    Data Bits Purpose: To specify the number of data bits that are sent in each transmission frame. Values: See also: Technical Reference Honor DSR Purpose: To determine whether the printer uses the Data Set Ready (DSR) signal. DSR is one of the handshaking signals for most serial interface cables.
  • Page 181 NPA Mode Purpose: To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing.

  • Page 182: Robust Xon

    See also: SmartSwitch; Printer Language PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the serial port requires it, regardless of the default printer language. Values: Printer examines data on the serial interface and selects PostScript emulation if the data indicates that is the required printer language.
  • Page 183 RS-422 Polarity Purpose: To establish the behavior of the positive and negative signals when using RS-422 serial communication. Values: Normal* Uses default definition of one and zero. Reverse Reverses the definition of one and zero, thereby allowing a positive connection to a host computer negative terminal without changing the physical cable.

  • Page 184: Serial Protocol

    Serial Protocol Purpose: To select the hardware and software handshaking values for the serial interface. Values: DTR* Hardware handshaking. DTR/DSR Hardware handshaking. XON/XOFF Software handshaking. XON/XOFF/DTR Combined hardware and software handshaking. XON/XOFF/DTRDSR Combined hardware and software handshaking. See also: Technical Reference...

  • Page 185: Chapter 47: Setup Menu

    Setup Menu Use the Setup Menu to configure a variety of printer features. Select a menu item for more details: • Alarm Control • Power Saver • Auto Continue • Print Timeout • Display Language • Printer Language • Download Target •...

  • Page 186: Auto Continue

    Auto Continue Purpose: To define the amount of time (in seconds) the printer waits after displaying an operator intervention error message before it resumes printing. Values: Disabled* Printer does not resume printing until someone clears the error message. 5...255 Printer waits the specified amount of time, and then automatically resumes printing. This timeout value also applies if the menus are displayed (and the printer is offline) for the specified period of time.

  • Page 187: Jam Recovery

    Jam Recovery Purpose: To establish whether the printer reprints jammed pages. Values: Printer reprints jammed pages. Printer does not reprint jammed pages. Auto* Printer reprints a jammed page unless the memory required to hold the page is needed for other printer tasks. Job Accounting Purpose: To store statistical information about your most recent print jobs on the hard disk.

  • Page 188: Power Saver

    Power Saver Purpose: To specify the amount of time (in minutes) the printer waits after a job is printed before it goes into a reduced power state. Values: Disabled Disables Power Saver; the fuser remains warm and ready to print at all times. 1...240 Specifies the amount of time after a print job before the printer goes into Power Saver mode.

  • Page 189: Printer Language

    Printer Language Purpose: To establish the default printer language used to communicate data from the computer to the printer. Values: PCL Emulation* PCL emulation, compatible with Hewlett-Packard printers. PS Emulation PostScript emulation, compatible with Adobe PostScript language. Note: Setting a printer language as the default does not prevent a software application from sending print jobs that use the other language.

  • Page 190: Wait Timeout

    Toner Alarm Purpose: To specify how the printer responds when it is out of toner. Values: Off* An error message is displayed until someone replaces the print cartridge. If an Auto Continue value is selected from the Setup Menu, the printer resumes printing after the specified timeout value.

  • Page 191: Chapter 48: Utilities Menu

    Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. Select a menu item for more details: •...

  • Page 192: Factory Defaults

    Factory Defaults Purpose: To return your printer settings to the factory default values. Values: Restore • All menu items are returned to the factory default values except: – Display Language. – All settings in the Parallel Menu, Serial Menu, Network Menu, Infrared Menu, LocalTalk Menu, and USB Menu.

  • Page 193: Hex Trace

    Hex Trace Purpose: To help isolate the source of a print job problem. With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. To exit Hex Trace, turn the printer off or reset the printer from the Job Menu. Job Acct Stat Purpose: To print a listing of all job statistics stored on the hard disk, or to clear all statistics on the disk.

  • Page 194: Print Menus

    Print Menus Purpose: To print a listing of the current user default values, the installed options, the amount of installed printer memory, and the status of printer supplies. Print Net <x> Setup Purpose: To print information relating to the internal print server and the network settings defined by the Network <x>...

  • Page 195: Chapter 49: Usb Menu

    USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x> or Standard USB). Select a menu item for more details: • Job Buffering • MAC Binary PS • NPA Mode •...
  • Page 196 Values: Printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. Note: This setting often causes Windows print jobs to fail. Printer filters PostScript print jobs using standard protocol. Auto* Printer accepts print jobs from computers using either Windows or Macintosh operating systems.

  • Page 197: Usb Buffer

    PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the USB port requires it, regardless of the default printer language. Values: Printer examines data on the USB interface and selects PostScript emulation if the data indicates that is the required printer language.

  • Page 198: Chapter 50: Removings Options

    Removing options Keep the following guidelines in mind when removing any options: • Make sure the printer power is off and the power cord and any cables are unplugged before removing any options. • Remove all print material from any option before removing it from the printer. •...

  • Page 199: Removing An Output Option

    Removing an output option Follow these instructions to remove a finisher, 5-bin mailbox, high-capacity output stacker, or output expander. The following steps explain how to remove an output expander as an example. If you are removing the topmost output option and do not plan to return it to that position, remove the top cover.
  • Page 200 Pull the tray straight out toward you to remove the upper tabs from the output expander slots. The output option may have a wire paper bail attached. If so, remove the tips of the paper bail from the ends of the plastic bracket on the bottom of the output option. Refer to the Setup Guide when you are ready to reattach the paper bail to an output option.

  • Page 201: Removing The Envelope Feeder

    Removing the envelope feeder Remove envelopes from the envelope feeder. Push the envelope support to the closed position. Open the printer upper front door. ull the envelope feeder up slightly and straight out of the printer. Set it aside.

  • Page 202: Removing A Paper Tray Or Duplex Unit

    Close both front doors. Refer to the Setup Guide when you are ready to reattach options. Removing a paper tray or duplex unit Ask someone to help you lift the printer by the handholds and set it aside. CAUTION: Make sure your fingers are not under the printer when you set it down. Handhold...

  • Page 203: Removing Printer Or Flash Memory

    Carefully lift the option straight up until it is completely disconnected from the option below it. Set it aside. Refer to the Setup Guide when you are ready to reattach options. Removing printer or flash memory If necessary, refer to the Setup Guide for instructions on accessing the printer system board. Locate the memory option you want to remove.

  • Page 204: Removing An Option Card

    Pull the memory option out of the connector. Place the memory option in its original packaging. If you did not save the packaging, wrap it in paper and store it in a box. If you need to install a replacement memory option or other option on the system board, refer to the Setup Guide.

  • Page 205: Chapter 51: Disabling Power Saver

    Now you can select the Disabled value from the Power Saver menu item. Note: You can also disable Power Saver by issuing a Printer Job Language (PJL) command. For more information, refer to the Technical Reference available on Lexmark’s Web site at www.lexmark.com.

  • Page 206: Chapter 52: Printer Specifications

    Printer specifications Dimensions Dimension T620 and T622 Height 404 mm (15.9 in.) 538 mm (21.2 in.) with drawer Width 418 mm (16.5 in.) Depth 513 mm (20.2 in.) Weight 20.4 kg (45 lb) 23.6 kg (52 lb) with drawer Includes printer and optional 500-sheet drawer. Includes print cartridge.

  • Page 207: Notices

    Notices • Edition notice • Trademarks • Safety information • Cautions and warnings • Electronic emission notices • Energy Star • Laser notices...

  • Page 208: Edition Notice

    Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.

  • Page 209: Safety Information

    This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

  • Page 210: Electronic Emission Notices

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 211 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 212: Energy Star

    This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an Energy Star Partner, Lexmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency.
  • Page 213 Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition.

  • Page 215: Index

    Index clearing paper jams 68 Collation (Finishing Menu) 138 A4 Width (PCL Emul Menu) 166 Factory Defaults (Utilities Menu) collation, enabling 138 Advanced Status (Parallel Menu) complex page errors 187 factory defaults, restoring 192 Confidential Job (Job Menu) 148 Alarm Control (Setup Menu) 185 fill line 37 Configure Bins (Paper Menu) 159 alarms...
  • Page 216 card stock 26 multipurpose feeder 44 envelopes 25 paper tray 37 Jam Recovery (Setup Menu) 187 labels 25 LocalTalk Addr (LocalTalk Menu) jams paper avoiding 55 recommended 22 LocalTalk Buffer (LocalTalk Menu) clearing paper 68 storing 28 See paper jams unacceptable 23 LocalTalk Menu 150 Job Buffering 150...
  • Page 217 32 Unsupported Print Cartridge Check <device> Connection Ready 120 Ready Hex 120 34 Short Paper 127 Clear [Staple] Job from Finisher Reattach <device> 121 35 Res Save Off Deficient Remove Paper <specified bin> Memory 127 Clearing Job Accounting Stat 37 Insufficient Collation Area Res Reduced 121 Close Door or Insert Cartridge Resetting Active Bin 122...
  • Page 218 PCL SmartSwitch 156 Cartridge 70 Parallel Mode 2 173 PS SmartSwitch 156 202 Paper Jam Open Rear Door PCL SmartSwitch 174 network port, configuring Protocol 174 buffer size 155 230 Paper Jam Check Duplex PS SmartSwitch 174 NPA mode 156 Parallel Mode 1 (Parallel Menu) PCL SmartSwitch 156 24x Paper Jams Check Tray x...
  • Page 219 serial port 181 print statistics replacing USB port 196 job accounting 187 charge roll 57 PictureGrade (Quality Menu) 177 printing job statistics 193 fuser 59 Pitch (PCL Emul Menu) 169 print timeout print cartridge 56 Point Size (PCL Emul Menu) 169 configuring 188 staple cartridge 60 ports...
  • Page 220 Display Language 186 print 188 Download Target 186 wait 190 Jam Recovery 187 Toner Alarm (Setup Menu) 190 Job Accounting 187 Toner Darkness (Quality Menu) Page Protect 187 Power Saver 188 transfer roll Print Timeout 188 ordering 64 Printer Language 189 replacing 58 Resource Save 189 Transmit Delay (Infrared Menu)
  • Page 221 Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2001 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.com...

This manual is also suitable for:

T620T622

Table of Contents