3Com Router 3016 Installation Manual
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3Com Router 3016 Installation Manual

3Com Router 3016 Installation Manual

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http://www.3com.com/
Part No. 10014206
Published September 2003
Router 3000

Installation Guide

Router 3012
Router 3013
Router 3015
Router 3016

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  • Page 1: Installation Guide

    Router 3000 Installation Guide Router 3012 Router 3013 Router 3015 Router 3016 http://www.3com.com/ Part No. 10014206 Published September 2003...
  • Page 2 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty, term, or condition of any kind, either implied or expressed, including, but not limited to, the implied warranties, terms or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.

  • Page 3: Table Of Contents

    ONTENTS BOUT UIDE Conventions VERVIEW Router 3012 Router 3013 and Router 3015 Router 3016 REPARING TO NSTALL THE OUTER Safety Warnings General Site Requirements Preventing Lightning Damage Workbench Requirements NSTALLING THE OUTER Mounting the Router on a Vertical Surface Installing the Router on a Workbench...
  • Page 4 Illegible Characters Display on the Terminal after Power-On PTIONAL ABLE PECIFICATIONS Console Cable AUX Cable Ethernet Cable Serial Interface Cable T1 Cable ISDN Cable ECHNICAL UPPORT Online Technical Services Support from Your Network Supplier Support from 3Com Returning Products for Repair...

  • Page 5: About This Guide

    Conventions BOUT UIDE This guide describes the 3Com ® Router 3000 series routers and how to install hardware, configure and boot software, and maintain software and hardware. This guide also provides troubleshooting and support information for your router. Conventions Table 1 and Table 2 list conventions that are used throughout this guide.
  • Page 6 HAPTER BOUT UIDE...

  • Page 7: Overview

    VERVIEW The 3Com ® Router 3000 series routers provide the following types of interfaces: Ethernet interface ■ Synchronous/asynchronous serial interface ■ Auxiliary (AUX) port ■ ISDN BRI S/T and U port ■ CT1/PRI port ■ These features allow you to combine the various technologies, such as PSTN/ISDN, FR (Frame Relay), X.25, leased line, and T1 line, for networking.
  • Page 8 1: O HAPTER VERVIEW Figure 2 illustrates the back panel of the Router 3012. Figure 2 Back Panel of the Router 3012 Power Grounding Power switch screw port input socket SERIAL1 SERIAL0 100M Console Ethernet port port System Specifications Table 1 lists system specifications for the Router 3012. Table 1 System Specifications for the Router 3012 Item Description...
  • Page 9 Router 3012 Table 2 Router 3012 LEDs (continued) Description SERIAL0 Off means that the link is not connected. Green means that the link is connected. Flashing green means that data is being sent or received over the synchronous/asynchronous port 0. SERIAL1 Off means that the link is not connected.
  • Page 10 1: O HAPTER VERVIEW Table 4 Attributes of the AUX Port Attribute Description Protocols PPP (Point to Point Protocol) SLIP (Serial Line Internet Protocol) MP (Multilink PPP) Ethernet Interface Table 5 lists attributes of the Ethernet interface. Table 5 Attributes of the Fast Ethernet Interface Attribute Description Connector...

  • Page 11: Router 3013 And Router 3015

    Router 3013 and Router 3015 Router 3013 and Figure 3 illustrates the Router 3013 and Router 3015 routers. Router 3015 Figure 3 Router 3013 and Router 3015 Power LED 100M Ethernet LED Serial LED BRI LED AUX LED System LED Figure 4 illustrates the back panel of the Router 3013 and 3015.
  • Page 12 1: O HAPTER VERVIEW Table 7 System Specifications for the Router 3013 and Router 3015 (continued) Item Router 3013 Description Router 3015 Description Weight 0.75kg (1.65lb) Operating 0 to 40C (32 to 104 temperature Operating 5 to 85% (noncondensing) humidity LEDs Table 8 lists and describes the LEDs on the front panel of the Router 3013 and Router 3015.
  • Page 13 Router 3013 and Router 3015 Table 9 Attributes of the Console Port (continued) Attribute Description Services Connects with ASCII terminal Connects with serial interfaces of the local PCs and runs the terminal emulation program on the PCs Command line interface AUX Port Table 10 lists attributes of the AUX port.

  • Page 14: Router 3016

    Operating mode ISDN dial-up ISDN leased line Services ISDN ISDN additional services Multi-subscriber number Subaddress Backup Router 3016 Figure 5 illustrates the Router 3016. Figure 5 Router 3016 Power LED Ethernet LED T1-LNK LED T1-ACT LED AUX LED System LED...
  • Page 15 Operating temperature 0 to 40 C (32 to 104 Operating humidity 5 to 85% (noncondensing) LEDs Table 15 lists and describes the LEDs on the Router 3016. Table 15 Router 3016 LEDs Description POWER Off means that power is not being supplied.
  • Page 16 Flashing green means that the system is working properly. On or off means that the system is not working properly Interface Attributes The Router 3016 provides a console port, an AUX port, a 10/100M Ethernet interface, and a CT1/PRI port. Console Port Table 16 lists attributes of the console port.
  • Page 17 Router 3016 Ethernet Interface Table 18 lists attributes of the Ethernet interface. Table 18 Attributes of the Fast Ethernet Interface Attribute Description Connector RJ45 Frame format Ethernet_II Ethernet_SNAP IEEE 802.2 IEEE 802.3 Operating mode 10/100Mbps autosensing Full duplex/half duplex Network protocol...
  • Page 18 1: O HAPTER VERVIEW...

  • Page 19: Reparing To

    ■ strap and ESD-preventive gloves. See the Static Electricity section in this chapter for additional information on ESD prevention. 3Com recommends that you use an uninterrupted power supply (UPS) with ■ your router. To enhance the anti-lightning-strike capability of the router, install a power ■...
  • Page 20 2: P HAPTER REPARING TO NSTALL THE OUTER the router. If the equipment is always very hot, the aging process of insulating materials accelerates, which affects the reliability of the router and even its operational lifetime. The requirements for the temperature and humidity of the router installation site are listed in Table 1.

  • Page 21: Preventing Lightning Damage

    Preventing Lightning Damage To prevent damage caused by the static electricity, insure that: The equipment is grounded ■ The equipment room is dust-proof ■ Adequate temperature and humidity conditions prevail ■ The operator wears the ESD-preventive wrist strap, ESD-preventive gloves and ■...

  • Page 22: Workbench Requirements

    2: P HAPTER REPARING TO NSTALL THE OUTER Workbench Whether you install the router in a cabinet or directly place it on the workbench, it Requirements is necessary to ensure that: There is spacing reserved at the air inlet and outlet in the router so as to ■...

  • Page 23: Installing The Router

    NSTALLING THE OUTER There are two ways you can install your router: On a vertical surface ■ On a workbench ■ Mounting the Router The Router 3000 series routers can be mounted onto a vertical surface using 2 on a Vertical Surface pan-head screws and 2 brackets on the base of the router using the following procedure: 1 Mark the bracket positions on the wall.

  • Page 24: Installing The Router On A Workbench

    3: I HAPTER NSTALLING THE OUTER Figure 2 Hanging the Router on a Vertical Surface Pan-head screw Installing the Router To install the router on a workbench, take the following precautions: on a Workbench Make sure that the workbench is smooth and stable. ■...

  • Page 25: Connecting The Router To The Console Terminal

    Connecting the Router to the Console Terminal Figure 3 illustrates the power supply. Figure 3 Router 3000 Power Supply To connect the AC power cord: 1 Turn off the power to the router. 2 Connect the output of the power supply to the power input on the rear panel of the router.

  • Page 26: Connecting The Router To The Ethernet

    3: I HAPTER NSTALLING THE OUTER To configure the router through the console terminal: 1 Turn off power to the router. 2 Select a console terminal — The console port can be either a standard ASCII terminal with an RS-232 serial interface, or a PC. 3 Connect the cable —...

  • Page 27: Connecting The Router To The Wan

    3013, Router 3015) ISDN S/T (Router 3013) ■ ISDN U (Router 3015) ■ CT1/PRI ( Router 3016) ■ Connecting the AUX The auxiliary (AUX) port is an EIA/TIA-232-compliant sync/async serial interface Port to the Modem that is used for remote configuration or dial-up backup. To be connected to a remote device, a local modem must be connected to a remote modem through PSTN.
  • Page 28 3: I HAPTER NSTALLING THE OUTER To connect the AUX cable: 1 Turn off power to the router. 2 Plug the RJ-45 connector of the AUX cable into the AUX port of the router. 3 Connect the DB-25 or DB-9 adapter of the AUX cable to the serial interface of the analog modem.
  • Page 29 Connecting the Router to the WAN male PC or router female Modem, multiplexer or CSU/DSU In general, the asynchronous serial interface is connected to a modem or a terminal adapter (TA) to act as the dial-up interface. In this case, it is unnecessary to determine whether the device is DTE or DCE, you must only select the appropriate baud rate.
  • Page 30 3: I HAPTER NSTALLING THE OUTER Figure 7 V.24 DTE Cable Assembly DB25 Male Enlarged B side DB50 Male Label Enlarged A side Figure 8 V.24 DCE Cable Assembly DB25 Female DB50 Male Label Enlarged B side Enlarged A side Figure 9 V.35 DTE Cable Assembly V.35 Male Label...
  • Page 31 Connecting the Router to the WAN Figure 12 X.21 DCE Cable Assembly Figure 13 EIA/TIA-449 DTE Cable Assembly Figure 14 EIA/TIA-449 DCE Cable Assembly Figure 15 EIA-530 DTE Cable Assembly Use the following procedure to connect the synchronous/asynchronous cable to the SERIAL0 interface and the DSU/CSU device: 1 Turn off power to the router.
  • Page 32 NSTALLING THE OUTER Connecting to the The Router 3016 provides a CT1/PRI port that provides CT1 (channelized T1) CT1/PRI Port access and Implements the ISDN PRI function. See CT1/PRI interface attributes. CT1/PRI cable is a 100 ohm shielded straight-through cable and both ends of which are RJ45 connectors, as shown in Figure 16.

  • Page 33: Verifying The Installation

    Verifying the Installation Figure 18 ISDN U Cable For pinout details of the ISDN cables, see Appendix A. To connect the ISDN BRI port: 1 Turn off power to the router. Caution: Identify the router model and the ISDN BRI mark on the port when making the connection.
  • Page 34 3: I HAPTER NSTALLING THE OUTER...

  • Page 35: Ooting And

    OOTING AND ONFIGURING THE OUTER During the initial configuration of the router, you can use only the console or AUX port. This chapter describes how to connect the router to a local or remote console terminal and how to set parameters at the console terminal. Connecting the Router To set up the local configuration environment, connect the RJ-45 connector of the to a Local Console...
  • Page 36 4: B HAPTER OOTING AND ONFIGURING THE OUTER Figure 2 Connection Description Dialog Box Figure 3 Connect To Dialog Box...
  • Page 37 Setting the Parameters of the Console Terminal Figure 4 Connection Properties Dialog Box 4 Set the following parameters: Bits per second — 9600 Data bits — 8 Parity — None Stop bits — 1 Flow control — None. 5 Click OK. The HyperTerminal dialog box displays, as shown in Figure 5. 6 Select Properties.
  • Page 38 4: B HAPTER OOTING AND ONFIGURING THE OUTER Figure 5 HyperTerminal Window 7 Click the Settings tab, shown in Figure 6. 8 In the Emulation dropdown menu, select VT100 or Auto detect. Click OK. Figure 6 Settings Tab...

  • Page 39: Powering On The Router

    Figure 7. After the dial up, the startup interface is displayed on the terminal. See Startup Process. Figure 7 Connect Dialog Box After the POST, press Enter. When the [3Com] prompt displays, you can configure the router. Startup Process...

  • Page 40: Configuration Fundamentals Of The Router

    Now system is self-decompressing... System now is starting... Press ENTER to get started Press Enter. The system displays the [3Com] prompt, which indicates that the router has entered the system view and you can configure the router. Configuration The configuration process includes the following steps:...
  • Page 41 7 Create the reliability configuration for the router, as necessary. SNMP Management For help managing routers on your network, you can use 3Com Network Supervisor software to discover, map, and display network links and IP devices. To allow Network Supervisor to monitor your routers, you must first configure...
  • Page 42 4: B HAPTER OOTING AND ONFIGURING THE OUTER Provides network diagnostic tools, such as Tracert and Ping, to quickly diagnose ■ the availability of the network. Provides detailed debugging information to diagnose network faults. ■ The command line interpreter adopts fuzzy search for the keywords of the ■...

  • Page 43: Maintaining The Router

    Chapter 4) and boot the router. The terminal screen displays the following information: Booting ****************************************** R3000 Boot Rom, V4.60 ****************************************** Copyright(C) 2002-2005 by 3Com Corporation, Inc. Compiled at 20:46:59 , Jul 25 2003. Now testing memory...OK! bytes SDRAM 8192k bytes...
  • Page 44 5: M HAPTER AINTAINING THE OUTER Enter the Boot ROM password, if there is one, and press Enter. The system will enter the Boot menu. The following information displays: Boot Menu: 1: Download application program with XMODEM 2: Download application program with TFTP 3: Clear application password 4: Clear configuration 5: Start up and ignore console configuration...
  • Page 45 Software Maintenance 7 Select Browse in the Send File dialog box, shown in Figure 1, and select the application you want to download. Figure 1 Send File Dialog Box 8 In the Protocol dropdown menu, select Xmodem. 9 Click Send. The system displays the Xmodem file send dialog box, shown in Figure 2.
  • Page 46 TFTP Server software is not provided with your Router 3000 series router but you Applications with the can download a free copy from: TFTP Protocol ftp://ftp.3com.com/pub/utilbin/win32/3ts01_04.exe To download application upgrades with the TFTP protocol, you must create the configuration shown in Figure 3. Figure 3 TFTP Upgrade Environment...
  • Page 47 Software Maintenance Figure 4 TFTP Server Dialog Box 7 Depending on your TFTP server interface, click on the icon or button, such as Options in Figure 4 to set the path for the application on your system. To configure the router: 1 Enter the TFTP configuration status.
  • Page 48 5: M HAPTER AINTAINING THE OUTER As you configure these parameters, set the values so that: The IP address of the TFTP server is the IP address of the PC connected to the ■ Ethernet port on the router. The IP address and subnet mask are the same as the IP address and subnet ■...
  • Page 49 Software Maintenance Uploading and Uploading files involves transferring them from a PC running the FTP client to a Downloading router running the FTP server, through the router’s Ethernet interface. This is called Applications and a put operation. Configuration Files Downloading files involves transferring them from the FTP server on the router, Using FTP through its Ethernet port, to the PC running the FTP client.
  • Page 50 4 [3Com] aaa accounting optional -scheme 5 Add the user name and password: [3Com] local-user user password simple 123 service-type ftp where user is the user name and 123 is the password. 6 Start the FTP server: [3Com] ftp-server enable...
  • Page 51 4 When the Boot menu is shown again, enter 6 to exit the Boot menu and run the router’s main software. 5 Press Enter in the system view to enter the user password directly. [3Com] local-user user password simple service-type exec-administrator 123 In this example,...

  • Page 52: Maintaining Router Hardware

    Wear an ESD-preventive wrist strap and ESD-preventive gloves during the ■ hardware maintenance for the router and ensure that the strap makes a good skin contact. For the device to operate normally, use only the SDRAM provided by 3Com ■ Corporation. Opening the Cover of...
  • Page 53 Maintaining Router Hardware Figure 7 Removing the Screws from the Bottom of the Router Chassis Replacing the Boot ROM When a Boot ROM is damaged or when data that becomes corrupted because of a software failure and cannot be corrected, it should be replaced. Router 3000 Boot ROMs are located at the same position on the mainboard, as shown in .
  • Page 54 5: M HAPTER AINTAINING THE OUTER Closing the Router To prevent cables from being pressed or cut off when you close the cover of the Chassis Cover router chassis, roll up all the cables and put them into the chassis before closing the cover.

  • Page 55: Troubleshooting

    ROUBLESHOOTING The Power LED is Off. If the power LED is off, verify that: The power switch of the router is turned on. ■ The power supply switch is turned on. ■ The power cord of the router is connected properly. ■...

  • Page 56: Illegible Characters Display On The Terminal After Power-On

    6: T HAPTER ROUBLESHOOTING Illegible Characters If the system operates normally after the system runs the power-on self-test Display on the (POST), the start-up information is displayed on the console terminal. If the Terminal after configuration system has a fault, the terminal may display only illegible characters. Power-On If the console terminal displays illegible characters after the POST, verify that the HyperTerminal parameters are set properly, as follows:...

  • Page 57: Optional Cable Specifications

    PTIONAL ABLE PECIFICATIONS The tables in this appendix describe the pinouts for the cables that you can use with Router 3000 series routers. Pins that are not described in the following tables are not connected. Console Cable Table 1 describes the Console cable pinouts. Console Cable Pinouts Table 1 RJ-45...

  • Page 58: Ethernet Cable

    A: O HAPTER PTIONAL ABLE PECIFICATIONS Ethernet Cable The Ethernet cable uses an RJ-45 connector and category 5 twisted pair cable. Table 3 describes straight-through network cable pinouts. Table 3 Straight-through Network Cable Pinouts Category 5 RJ-45 Signal twisted pair Signal Direction RJ-45 White (Orange) —>...

  • Page 59: Serial Interface Cable

    Serial Interface Cable Serial Interface Cable V.24 (EIA/TIA-232) DTE Table 5 describes V.24 (EIA/TIA-232) DTE cable pinouts. Cable Pinouts Table 5 V.24 (EIA/TIA-232) DTE Cable Pinout DB-50 Signal Signal Direction DB-25 Signal TxD/RxD —> RxD/TxD <— RTS/CTS —> CTS/RTS <— DSR/DTR <—...
  • Page 60 A: O HAPTER PTIONAL ABLE PECIFICATIONS V.35 DTE Cable Pinouts Table 7 describes V.35 DTE cable pinouts. Table 7 V.35 DTE Cable Pinouts DB-50 Signal Signal Direction 34PIN Signal RTS/CTS —> CTS/RTS <— DSR/DTR <— DCD/LL <— RLSD DTR/DSR —> LL/DCD —>...
  • Page 61 Serial Interface Cable V.35 DCE cable Pinouts Table 8 (continued) Signal DB-50 Signal Direction 34PIN Signal NIL/RxC+ —> SCR+ NIL/RxC- —> SCR- TxCE/TxC+ —> SCT+ TxCE/TxC- —> SCT- Shield_GND Circuit_GND RxD-REST RxC-REST TxC-REST X.21 DTE Cable Pinouts Table 9 describes X.21 DTE cable pinouts. Table 9 X.21 DTE Cable Pinouts DB50 Signal...
  • Page 62 A: O HAPTER PTIONAL ABLE PECIFICATIONS Table 10 X.21 DCE Cable Pinouts (continued) DB50 Signal Signal Direction Signal DB15 RXD/TXD- <- Transmit- TXD/RXD+ -> Receiver+ TXD/RXD- -> Receiver- RXC/TXCE+ -> Timing+ RXC/TXCE- -> Timing- Shielding sheath <--> Shielding sheath EIA/TIA-449 DTE Cable Table 11 describes EIA/TIA-449 DTE cable pinouts.
  • Page 63 Serial Interface Cable EIA/TIA-449 DCE Cable Table 12 describes EIA/TIA-449 DCE cable pinouts. Pinouts EIA/TIA-449 DCE Cable Pinouts Table 12 DB50 Signal Signal Direction Signal DB37 <--> Circuit GND <--> Shield GND DTR/DSR+ -> DTR/DSR- -> DSR/DTR+ <- DSR/DTR- <- RTS/CTS+ ->...

  • Page 64: T1 Cable

    A: O HAPTER PTIONAL ABLE PECIFICATIONS Table 13 EIA-530 DTE Cable Pinouts (continued) DB50 Signal Signal Direction Signal DB25 LL/LL -> RXD/TXD+ <- RXD+ RXD/TXD- <- RXD- TXD/RXD+ -> TXD+ TXD/RXD- -> TXD- TXCE/RXC+ -> TXCE+ TXCE/RXC- -> TXCE- RXC/TXCE+ <- RXC+ RXC/TXCE-...
  • Page 65 ISDN Cable ISDN U Interface Cable Table 16 describes ISDN U interface cable pinouts. Pinouts ISDN U Interface Cable Pinouts Table 16 RJ45 Signal Ring...
  • Page 66 A: O HAPTER PTIONAL ABLE PECIFICATIONS...

  • Page 67: Technical Support

    Download drivers, patches, software, and MIBs across the Internet from the 3Com public FTP site. This service is available 24 hours a day, 7 days a week. To connect to the 3Com FTP site, enter the following information into your FTP client: Hostname: ftp.3com.com...

  • Page 68: Support From Your Network Supplier

    3Com. Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers email and telephone technical support services. To find out more about your support options, email or call the 3Com technical support services at the location nearest you.
  • Page 69 Details about recent configuration changes, if applicable ■ Table 1 provides a list of worldwide technical telephone support numbers. These numbers are correct at the time of publication. Refer to the 3Com Web site for updated information. Table 1 Telephone Support Numbers...

  • Page 70: Returning Products For Repair

    Venezuela Virgin Islands Returning Products for Before you send a product directly to 3Com for repair, you must first obtain an Repair authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.
  • Page 71 Returning Products for Repair Alternatively, you can obtain an RMA by calling or faxing one of the numbers in Table 2. Table 2 Fax Numbers for Return Authorization Numbers Country Telephone Number Fax Number Asia, Pacific Rim +65 543 6500 +65 543 6348 Europe, Middle East and +44 (0)1442 435529...
  • Page 72 B: T PPENDIX ECHNICAL UPPORT Table 2 Fax Numbers for Return Authorization Numbers (continued) Country Telephone Number Fax Number Latin America Antigua 1-800-988-2112 Argentina 0-810-444-3COM Aruba 1-800-998-2112 Bahamas 1-800-998-2112 Barbados 1-800-998-2112 Belize 52-5-201-0010 Bermuda 1-800-998-2112 Bonaire 1-800-998-2112 Brazil 0800-13-3COM Cayman...

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