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Troubleshooting
Before contacting a Samsung authorised service centre, perform the following simple checks.
They may save you the time and expense of an unnecessary call.
WARNING INDICATORS AND MESSAGES
Problems may occur because of the following reasons. Check the information and take corrective action.
Battery
Message
Icon
Low Battery
-
Check authenticity
-
of the battery.
Storage media
Message
Icon
Insert Card
Card Full
Card Locked
Card Error
Informs that...
The battery is almost discharged.
The battery cannot pass authenticity check.
Informs that...
There is no memory card inserted in the memory
card slot.
There is not enough space to record on the memory
card.
The write protection tab on an SD or SDHC card
has been set to lock.
The memory card has a problem and the camcorder
cannot recognise it.
Action
•
Replace with a charged battery or connect the
AC power adaptor.
•
Check whether the battery is authentic. If not,
change to an authentic Samsung battery.
•
We recommend you use only genuine Samsung
batteries in this camcorder.
Action
•
Insert a memory card.
•
Delete unnecessary files from the memory card.
•
Back-up files to a PC or another storage media,
and then delete unneeded files.
•
Replace the memory card with another card that
has enough free space.
•
Release the write protection tab.
•
Replace the memory card with another card.
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