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7. TROUBLESHOOTING
If a problem persists even after applying the suggested remedies, contact an EIZO dealer.
• No picture problems → See No.1 ~ No.2
• Imaging problems → See No.3 ~ No.14
• Other problems → See No.15 ~ No.19
• USB problems → See No.20 ~ No.21
Problems
1. No picture
• Indicator status: Off
• Indicator status: Green
• Indicator status: Yellow
• Indicator status: Slowly flashing
Yellow
• Indicator status: Flashing Yellow
(twice for each)
2. Error messages shown below will
remain on the screen for 40
seconds.
• Whenever an error signal message
appears, the signal frequency will be
displayed in red.
(Example)
36
7. TROUBLESHOOTING
Points to check with possible solutions
! Check that the power cord is correctly connected.
If the problem persists, turn off the monitor power
for a few minutes, then turn it back on and try
again.
! Check the "Brightness" setting.
! Switch the signal input by pressing the input signal
selection button on the front control panel.
! Try pressing a key on the keyboard, or clicking the
mouse.
(p.30)
! Try pressing the power button.
! Try turning the PC on.
These message appear when the signal is not inputted
correctly, even if the monitor functions properly.
! When the image is displayed correctly after a short
time, there is no problem with the monitor. (Some
PCs do not output the signal soon after powering
on.)
! Check that the PC is turned ON.
! Check that the signal cable is properly connected to
the PC or graphics board.
! Switch the signal input by pressing the input signal
selection button on the front control panel.
! Use the graphics board's utility software to change
the frequency setting. (Refer to the manual of the
graphics board.)
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