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Chapter 6 Troubleshooting
6-1. No Picture
Problem
1. No picture
• Power switch indicator does not light up.
• Power switch indicator lights up: Green
• Power switch indicator lights up: Orange
• Power switch indicator blinks: Orange,
Green
2. The message below appears.
• This message appears when no signal is
input.
Example:
• The message indicates that the input signal
is out of the specified frequency range.
(Frequencies out of the specified range are
shown in magenta.)
Example:
28
Chapter 6 Troubleshooting
Possible cause and remedy
• Check whether the power cord is connected properly.
• Turn the main power switch on.
• Touch
.
• Turn off the main power, and then turn it on again.
• Increase "Brightness", "Contrast", or "Gain" in the Setting
menu (see
"2-5. Adjusting Brightness / Colors" (page
• Turn off the main power, and then turn it on again.
• Try switching the input signal (see
Layout (Single / Dual) and Input Signal" (page
• Move the mouse or press any key on the keyboard.
• Check whether the PC is turned on.
• If the Presence Sensor is set to "On", the monitor may be in
power saving mode. Try moving closer to the monitor.
• Is the DisplayPort signal connected correctly? If "DisplayPort
1" is selected for the input signal, connect it to
for output when a daisy-chain connection is set up.
• Turn off the main power, and then turn it on again.
• Connect via the signal cable specified by EIZO. Turn off the
main power, and then turn it on again.
• If the signal cable is connected to DisplayPort 1, try switching
the DisplayPort version (see
of DisplayPort 1" (page
This message appears when the signal is not input correctly even
though the monitor is functioning properly.
• The message shown left may appear, because some PCs do
not output the signal immediately after power-on.
• Check whether the PC is turned on.
• Check whether the signal cable is connected properly.
• Try switching the input signal (see
Layout (Single / Dual) and Input Signal" (page
• If the signal cable is connected to DisplayPort, try switching
the DisplayPort version (see
of DisplayPort 1" (page
• If "DisplayPort 1" is selected for the input signal, connect it to
.
is used for output when a daisy-chain connection is set
up.
• Turn off the main power, and then turn it on again.
• Check whether the PC is configured to meet the resolution
and vertical scan frequency requirements of the monitor (see
"Compatible Resolutions" in the Instructions for Use).
• Reboot the PC.
• Select an appropriate setting using the graphics board's
utility. For more information, refer to the User's Manual of the
graphics board.
"2-2. Setting Screen
9)).
.
"5-4. Setting the Signal Format
23)).
"2-2. Setting Screen
9)).
"5-4. Setting the Signal Format
23)).
13)).
is used
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