VTech tz 2551-01 User Manual page 10

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Using The Telezapper Feature
Over time, as your number is removed from more and more databases, you'll see a
dramatic decrease in the number of annoying telemarketing calls you receive.
Q. How do I know when I've "zapped" a telemarketer?
A. If you answer your telephone and there's no one there, the odds are that you just
"zapped" a telemarketer. Quite often you will see the caller ID from such a call is
"unavailable." After a few weeks, you will notice that you receive fewer and fewer of
these calls.
Q. Do I need one for each telephone or telephone jack in my home or office?
A. No. One tz 2551/2551-01 with the TeleZapper feature covers ALL telephones
and answering machines connected to the same line (telephone number). If you
have two lines, you need an additional unit for your other line.
Q. Will it interfere with my computer or fax machine?
A. No. The TeleZapper does not interfere with the operation of your computer, your fax
machine or other telecommunications or electronic equipment. It plays the tone
briefly when the line is answered, then goes to "sleep" waiting for the next call.
Q. Will it interfere with my answering machine?
A. No. This is the best way to use your TeleZapper feature. Let your answering ma-
chine pick up the line, the TeleZapper feature "zaps" the telemarketer, and you
were not bothered at all! You will need to delay your message for a few seconds to
allow the tone to play. A caller who wishes to leave a message on your answering
machine will hear a short tone followed by your recording.
NOTE: With your TeleZapper feature set to ADV (Advanced), if your answering
device 'answers' the call before you do, the answering device may not automatically
stop once you've answered (if your answering device has an 'Auto Stop' feature).
You would need to press 'PLAY/STOP' on the answering device to return it to the
idle, or sleep mode. With the TeleZapper set to BAS (Basic), your answering system's
Auto Stop feature should function normally when you pick up a call.
Q. I have voicemail from the telephone company. Will it work with this?
A. Yes and No. Your telephone must go "off-hook" for the TeleZapper to emit its
tone. As long as you pick up a call, the phone goes "off-hook" and the TeleZapper
emits its tone to "zap" telemarketers. If, instead, the telephone company "answers"
your calls through voicemail, your phone does not go "off-hook" and the TeleZapper
cannot emit its tone. The TeleZapper will not interfere with the normal operation of
your voicemail.
Q. Will the TeleZapper "zap" calls from anyone other than telemarketers?
A. The TeleZapper is designed to "zap" calls made by predictive dialer computers
by doing two things: first, by disconnecting predictive-dialed calls before you can be
connected to a live telemarketer, and, second, by deleting your phone number from
telemarketing computer lists. Whether the TeleZapper will affect computer-dialed
calls from other sources depends on the type of computer equipment and how that
equipment is being used. Therefore, it may also "zap" calls from businesses and
organizations that use predictive dialing systems – not just telemarketers. Many
companies and organizations do not rely entirely on computerized calling systems
to reach you. Most have secondary means in place to contact or notify people with
important information. Furthermore, these organizations can always contact you by
simply dialing your phone number manually. Manually dialed calls will not be zapped.
As such, you can contact businesses and organizations to determine if they use
predictive dialers and, if so, to ask that your phone number be manually dialed or
that alternate means be used in order to contact you.
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