VTech tz 2551-01 User Manual page 37

Warranty Statement
6. Product purchased, used, serviced, or shipped for repair from outside the United
States, or used for commercial or institutional purposes (including but not limited
to Products used for rental purposes ); or
7. Product returned without valid proof of purchase (see 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation
or repair of systems outside the unit.
How do you get warranty service?
• To obtain warranty service in the United States of America, call 1-800-595-9511
for instructions regarding where to return the Product. Before calling for service,
please check the user's manual. A check of the Product controls and features
may save you a service call.
• Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of Product(s) to the service location. VTech
will return repaired or replaced product under this limited warranty to you,
transportation, delivery or handling charges prepaid. VTech assumes no risk for
damage or loss of the Product in transit.
• If the Product failure is not covered by this limited warranty, or proof of purchase
does not meet the terms of this limited warranty, VTech will notify you and will
request that you authorize the cost of repair prior to any further repair activity.
You must pay for the cost of repair and return shipping costs for the repair of
Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech
service location along with a description of the malfunction or difficulty;
2. Include "valid proof of purchase" (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other Limitations
• This warranty is the complete and exclusive agreement between you and VTech.
It supersedes all other written or oral communications related to this Product.
VTech provides no other warranties for this product. The warranty exclusively
describes all of VTech's responsibilities regarding the product. There are no
other express warranties. No one is authorized to make modifications to this
limited warranty and you should not rely on any such modification.
State Law Rights: This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the product is fit for
ordinary use) are limited to one year from date of purchase. Some states do
not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
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