Troubleshooting; Add-In Cards; Audio; Cd Or Dvd Drives - Gateway GM5407H Reference Manual

8512165 - gateway canada desktop hardware reference guide
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Troubleshooting

Troubleshooting topics are listed in alphabetical order.

Add-in cards

See

Audio

See

CD or DVD drives

The computer does not recognize a disc or the CD or DVD
drive
www.gateway.com
"Expansion cards" on page
"Sound" on page
Make sure that the disc label is facing up, then try again.
Try a different disc. Occasionally, discs are flawed or
become scratched and cannot be read by the CD or DVD
drive.
If you are trying to play a DVD, make sure that you have
a DVD drive. To identify your drive type, see
optical drive types" on page
Your computer may be experiencing some temporary
memory problems. Shut down and restart your
computer.
Some music CDs have copy protection software. You
may not be able to play these CDs on your computer.
Clean the disc. For more information, see
optical discs" on page
Restart your computer, then enter the BIOS Setup utility
by pressing and holding F2 while your computer
restarts. Make sure that the IDE controllers are enabled.
Make sure that the drive is configured correctly by
following the instructions in the drive documentation.
Reinstall the device driver.
84.
98.
25.
64.
"Identifying
"Cleaning
79

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