Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
STEP 5
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Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide
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Cfwd All—Forwards all calls.
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Cfwd Busy—Forwards calls only if the line is busy.
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Cfwd No Ans—Forwards calls only if the line is not answered.
Click Submit All Changes.
Enabling Conferencing
To allow the user to perform call conferencing on the phone:
Log in to the configuration utility.
Click Admin Login and advanced.
Click the Phone tab.
Under Supplementary Services, in the Conference Serv field, choose yes.
Click Submit All Changes.
Enabling Do Not Disturb
You can allow users to turn the Do Not Disturb feature on and off. This feature
directs all incoming calls to voice mail or, if voice mail is not configured, plays a
message to the caller saying the user is unavailable.
On the Cisco SPA300 Series and Cisco SPA500 Series IP Phones, users can press
the Ignore softkey to divert a ringing call to the forwarded destination.
To allow users to use Do Not Disturb (this is enabled by default):
Log in to the configuration utility.
Click Admin Login and advanced.
Click the Phone tab.
Under Supplementary Services, under DND Serv, choose yes.
This feature can also be configured from the User tab, under Supplementary
Services.
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