Assigning Busy Lamp Field, Call Pickup, And Speed Dial Functions To Unused Lines On A Cisco Spa300 Series Or Cisco Spa500 Series Ip Phone; Configuring Call Pickup And Busy Lamp Field - Cisco Small Business SPA509G Administration Manual

Configuring Lines and Extensions
Configuring Lines
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STEP 2
TIP
NOTE
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Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide
To expand the call appearances per line:
In the phone's web GUI, click the Phone tab.
In the Miscellaneous Line Key Settings section, in the Call Appearance Per Line
field, choose how many calls per line to allow from the drop-down.
Assigning Busy Lamp Field, Call Pickup, and Speed Dial
Functions to Unused Lines on a Cisco SPA300 Series or
Cisco SPA500 Series IP Phone
You can configure unused or idle lines on a Cisco SPA300 Series or Cisco SPA500
Series IP Phone to interact with another phone line in the system. For example, if
you have two idle lines on an assistant's phone, you can configure those lines to
show the status of a supervisor's phone (Busy Lamp Field, or BLF). You can also
configure the idle lines so that they can be used to speed dial the supervisor's
phone, or pick up calls that are ringing on the supervisor's phone.
A monitored extension must be private, not shared. Additionally, if using the Cisco
SPA9000 for call control, an extension can only be monitored by one other
extension.
For detailed instructions on configuring the phones with the BroadSoft Busy Lamp
Field (BLF) feature, see
BLF
, available on the Cisco Support Community at:
https://supportforums.cisco.com/docs/DOC-9977

Configuring Call Pickup and Busy Lamp Field

You must enable BLF to configure call pickup.
In this example, the assistant Bob (extension 200) has an idle line (line 4) on his
Cisco SPA508G. He would like to be able to see if his supervisor Stephanie
(extension 300) is on the phone, and pick up calls that are ringing at her extension.
To configure this feature for Bob's Cisco SPA508G:
Log in to the web configuration utility.
Click Admin Login.
Configuring SPA303 and 5xxG IP Phones with Broadsoft's
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