Troubleshooting; Resolving Problems; Customer Service - Bosch LTC-0498-28W Installation Manual

Dinion2X
6

Troubleshooting

6.1

Resolving problems

The following table is intended to help you identify the causes
of malfunctions and correct them when possible.
Malfunction
No image
transmission to
remote location.
No connection
established, no
image transmission.
6.2

Customer service

If you cannot resolve a fault, please contact your supplier or
system integrator, or contact Bosch Security Systems
Customer Service directly.
The Installer should write down all information regarding the
unit so that it can be referenced for warranty or repair. The
version numbers of the firmware and other status information
can be seen when the unit starts or by opening the Install
Bosch Security Systems
Possible causes
Defective camera.
Faulty cable connections. Check all cables, plugs,
Incorrect cable
connections.
The unit's configuration.
Faulty installation.
Installation Manual
Troubleshooting | en
Solution
Connect a local monitor
to the camera and check
the camera function.
contacts and
connections.
Ensure that Video and
Sync connections are not
reversed.
When using DC power
ensure that polarity is
correct.
Check all configuration
parameters.
Check all cables, plugs,
contacts and
connections.
AR18-08-B013 | v1.0 | 2009.03
43