Konica Minolta magicolor 1600W User Manual page 115

Symptom
Image
defects.
Lateral lines
or bands
appear on
image.
Thin white
horizontal
lines appear
at intervals
on images.
Colors look
drastically
wrong.
7-28
Cause
The print head win-
dow is dirty.
A toner cartridge may
be leaking.
A toner cartridge may
be defective.
The imaging cartridge
is defective.
The printer is not
level.
The media path is
dirty with toner.
One or more of the
toner cartridges may
be defective.
The imaging cartridge
is defective.
Toner is not evenly
adhering to the
media.
One or more of the
toner cartridges are
defective.
Solving Problems with Printing Quality
Solution
Clean the print head window.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Remove the toner cartridge with the
color causing the abnormal image.
Replace it with a new toner cartridge.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Place the printer on a flat, hard, level
surface.
Print several sheets and the excess
toner should disappear.
Remove the toner cartridges and
check for damage. If it is damaged,
replace it.
Remove the imaging cartridge and
check for damage. If it is damaged,
replace it.
Use the "Image Refresh" function
located under the User Service tab in
the Remote Panel Utility. See "User
Service Tab" on page 3-4.
If the problem persists, contact your
vendor or authorized service provider.
Remove the toner cartridges and verify
that the toner is distributed evenly on
each cartridge roller, and reinstall the
toner cartridges.