Konica Minolta magicolor 1600W User Manual page 109

Symptom
Not all pages
print.
Printer
resets or
turns off fre-
quently.
With N-up on
multiple
prints, the
output is
incorrect.
You hear
unusual
noises.
Media is
wrinkled.
7-22
Cause
The Clear key was
pressed.
The tray is empty.
A document is printed
with an overlay file
which has been cre-
ated by an unsuit-
able printer driver.
The power cord is not
correctly plugged into
the outlet.
A system error
occurred.
Both the driver and
the application have
been set for collation.
The printer is not
level.
There is a foreign
object stuck inside
the printer.
The media is moist
from humidity or hav-
ing water spilled on it.
The media feed roller
or fuser unit is defec-
tive.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Solution
Make sure no one pressed the Clear
key while your job was printing.
Check that the trays are loaded with
media, in place, and secure.
Print the overlay file using a suitable
printer driver.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
Contact Technical Support with the
error information.
For N-up on multiple prints, choose
Collate only in the driver's Basic Tab.
Do not set collation in the application.
Put the printer on a flat, hard, level sur-
face.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
Remove the moist media and replace it
with new, dry media.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Use KONICA MINOLTA-approved
media. See "Print Media" on page 4-2.
Also, refer to http://printer.konicami-
nolta.com for a complete list of cur-
rently approved media.
Solving Other Problems