Solving Option Problems; Unexpected Page Breaks Occur - Lexmark X782 Clearing Jams Manual

The printer does not have enough
memory
Add printer memory or an optional hard disk.

Unexpected page breaks occur.

The job has timed out
Set Print Timeout to a higher value from the Setup
Menu.
For more informations, see the Menus and
Messages Guide
Solving mailbox problems
The mailbox and the printer are
misaligned
Realign the mailbox and the printer.
The mailbox is not connected
properly
Check the electrical connection.

Solving option problems

If an option does not operate correctly after it is
installed or if it quits working:
• Turn the printer off, wait for about 10 seconds,
and turn the printer on. If this does not fix the
problem, unplug the printer, and check the
connection between the option and printer.
• Print the menu settings page and check to see
if the option is listed in the Installed Options list.
If the option is not listed, reinstall it.
•
Make sure the option is selected in the software
application you are using.
Option Action
Drawers • Make sure the connection between
drawers and the printer is secure.
• Make sure the print media is loaded
correctly.
Duplex Make sure the connection between the
unit duplex unit and the printer is secure. If the
duplex unit is listed on the menu settings
page, but print media jams when it enters or
exits the duplex unit, the printer and duplex
unit may not be properly aligned.
Flash Make sure flash memory is securely
memory connected to the printer system board.
Hard Make sure the hard disk is securely
disk with connected to the printer system board.
adapter
Internal • Make sure the internal print server (also
print called an internal network adapter or INA)
server is securely connected to the printer
system board.
• Make sure you are using the correct cable,
that it is securely connected, and the
network software is correctly set up.
For more details, see the Software and
Documentation CD that shipped with your
printer.
Solving high capacity feeder
High See
capacity problems .
feeder
Printer Make sure printer memory is securely
memory connected to the printer system board.
Serial/ • Make sure the Serial/parallel interface
Parallel card is securely connected to the printer
interface system board.
• Make sure you are using the correct cable
and that it is securely connected.
Solving high capacity feeder
problems
The paper tray does not raise when the
loading door is closed, or the paper tray
does not lower when the door is opened
and the paper tray button is pushed
Check the following:
•
The printer is properly attached to the high
capacity feeder.
•
The printer is powered on.
• The power cord is plugged firmly into the back
of the high capacity feeder.
•
The power cord is plugged into an outlet.
•
The outlet has power.
The paper tray lowers unexpectedly
Check to see if your printer is out of paper or has a
jam.
More than one sheet of paper is fed or a
sheet is fed improperly
Remove the paper in the printer paper path, and
check the stack to ensure the paper has been loaded
properly. Be sure to remove the top and bottom
sheets of each ream of paper that is loaded.
A jam occurs
Remove the paper in the printer paper path, and
check the stack to ensure the paper has been loaded
properly. Be sure to remove the top and bottom
sheets of each ream of paper that is loaded.
Rubber feed rollers do not turn to
advance paper.
Check the following:
•
The power cord is plugged firmly into the back
of the high capacity feeder.
•
The power cord is plugged into an outlet.
• The outlet has power.
Consistent misfeeds or jams in the
feeder.
Try the following:
• Flex the paper.