IBM 7870B4U Service Manual page 146

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are CRUs and which components
are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error Code Type
0x806F0413 Error
0x806F0507 Error
132
BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide
Error Message
Expansion Card 3 (PCI Slot 2)
PCI parity error
Group 4, processor (One of
CPUs) configuration error
Action
1. Verify that you have the latest system firmware
(see "Firmware updates" on page 34).
2. If an expansion card is installed in the blade
server, verify that the firmware for each
expansion card is up to date.
3. Run the Setup utility and restore system setting to
defaults (see "Using the Setup utility" on page
21).
4. Check the event logs for other related error
messages (see "Error logs" on page 103).
5. Reseat any expansion cards that are installed in
the blade server (see "Removing an I/O
expansion card" on page 71 and "Installing an
I/O expansion card" on page 75).
6. Remove each expansion card, one at a time until
the error does not occur (see "Removing an I/O
expansion card" on page 71).
7. Replace failing adapter and reinstall any other
expansion cards that were removed (see
"Installing an I/O expansion card" on page 75).
8. (Trained service technician only) If the error
continues, replace the system-board assembly (see
"Removing the system-board assembly" on page
97 and "Installing the system-board assembly" on
page 98).
1. Remove the blade server and ensure the
processors are installed correctly (see "Installing a
microprocessor and heat sink" on page 94).
2. Verify that the system is running the latest UEFI
firmware (see "Firmware updates" on page 34).
3. Run the Setup utility (see "Using the Setup
utility" on page 21).
a. Make sure that both processors are displayed
by the system.
b. Load the default settings.
c. Go to the System Settings menu and make
sure the processor is enabled.