IBM 7870B4U Service Manual page 134

Problem determination and service guide
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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are CRUs and which components
are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error Code
Type
0x806F0107
Error
0x806F0107
Error
120
BladeCenter HS22 Type 7870, 1936, and 1911: Problem Determination and Service Guide
Error Message
Group 4, processor (all CPUs)
thermal trip
Processor X (CPU X Status)
thermal trip [Note: X=1-2]
Action
1. Make sure that the room temperature is within
the operating specifications (see "Features and
specifications" on page 9).
2. Make sure that none of the air vents on the
BladeCenter unit and on the blade server are
blocked.
3. Make sure that all of the fans on the BladeCenter
unit are running.
4. Make sure that each bay of the BladeCenter unit
has either a device or a filler installed.
5. Make sure that the blade server is not missing
any heat sinks, DIMMs, heat-sink fillers, or DIMM
fillers (see Chapter 4, "Parts listing," on page 41).
6. Make sure that the CPU heat sink is properly
attached to the CPU (see "Installing a
microprocessor and heat sink" on page 94).
7. (Trained service technician only) If the error still
occurs, replace the microprocessor that controls
the failing memory module. See "Removing a
microprocessor and heat sink" on page 90 and
"Installing a microprocessor and heat sink" on
page 94.
1. Make sure that the room temperature is within
the operating specifications (see "Features and
specifications" on page 9).
2. Make sure that none of the air vents on the
BladeCenter unit and on the blade server are
blocked.
3. Make sure that all of the fans on the BladeCenter
unit are running.
4. Make sure that each bay of the BladeCenter unit
has either a device or a filler installed.
5. Make sure that the blade server is not missing
any heat sinks, DIMMs, heat-sink fillers, or DIMM
fillers (see Chapter 4, "Parts listing," on page 41).
6. Make sure that the CPU heat sink is properly
attached to the CPU (see "Installing a
microprocessor and heat sink" on page 94).
7. (Trained service technician only) If the error still
occurs, replace the microprocessor that controls
the failing memory module. See "Removing a
microprocessor and heat sink" on page 90 and
"Installing a microprocessor and heat sink" on
page 94.

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