Installation Problems - Canon imagePROGRAF iPF820 User Manual

Installation problems

Installation problems
The IEEE 1394 Driver Cannot Be Installed Correctly
In Windows, the device interface driver may not be installed correctly in some cases if you connected the
IEEE 1394 cable before installing the printer driver.
If so, reinstall the IEEE 1394 device interface driver and the printer driver as follows.
Important
•
This procedure is based on an example for Windows XP. The name of the wizard may be different
in other operating systems.
1.
Right-click My Computer and choose Properties to display the System Properties window.
2.
On the Hardware sheet, click Device Manager to display the Device Manager window.
3.
Right-click the Other Devices icon and choose Properties.
4.
On the Driver sheet, click Update Driver to start the Hardware Update Wizard (or the Upgrade
Device Driver Wizard ).
5.
Follow the instructions on the screen.
6.
When the window for choosing the source for driver installation is displayed, select the CD-ROM
drive. Insert the User Software CD-ROM provided with the printer and follow the instructions
on the screen.
The device and interface driver is installed.
The device is detected, and the New Hardware Wizard (or Add New Hardware Wizard )
is started.
7.
Follow the instructions on the screen.
8.
When the window for choosing the source for driver installation is displayed, select the printer
driver folder.
Open the CD-ROM drive, navigate to Printer_Driver > WinXP_2K > Driver, and then click OK.
(For Windows 2000/Windows XP/Windows Server 2003)
9.
Follow the instructions on the screen.
The printer driver is now installed.
638 Troubleshooting