Troubleshooting; Documentation Feedback - Dymo ExecuLabel LP150 User Manual

Troubleshooting

Review the following possible solutions if you encounter a problem while using your labelmaker.
Problem/Error Message
No display
Poor Print Quality
Printing
Too many characters
Exceeded maximum number of characters in buffer.
Too many lines
Exceeded maximum number of lines allowed.
Insert Tape Cassette
Label cassette missing or empty.
Battery low
Batteries almost discharged.
Tape Jam
Motor is stalled due to label jam.
Set
Fixed-length label selected and the length necessary to
print the label exceeds the selected length.
If you still need assistance, contact DYMO Customer Support. Refer to
of this User Guide to locate the contact number for your country.

Documentation Feedback

We are constantly working to produce the highest quality documentation for our products. We welcome your feedback.
Send us your comments or suggestions about our user guides. Please include the following information with your
feedback:
• Product name, model number, and User Guide page number
• Brief description of instructions that are inaccurate or unclear, areas where more detail is needed, and so on
We also welcome your suggestions about additional topics you would like to see covered in the documentation.
Send email messages to: documentation@dymo.com
Please keep in mind that this email address is only for documentation feedback. If you have a technical question, please
contact Customer Support.
10
Solution
• Ensure the labelmaker is turned on.
• Replace discharged batteries.
• Replace discharged batteries.
• Ensure label cassette is installed properly.
• Clean the print head.
• Replace the label cassette.
No action required.
Message disappears when printing is finished.
Delete some or all of the buffer text.
Select another format.
Insert a new label cassette
Replace batteries.
• Remove jammed label and replace label cassette.
• Following this message, a fixed-length value is
displayed which indicates the minimum label length
necessary to fit the text. Do one of the following:
• Adjust the fixed-length label setting appropriately, or
• Select a narrower font size.
Contacting Customer Support
at the back