Troubleshooting - Konica Minolta bizhub PRO 1051 User Manual

Troubleshooting

9 Troubleshooting
Connection
Problem
The printer is not found by
his name. Only the IP
address of the printer can be
used.
Acquire Device Information
fails
Printing
Problem
Missing settings
Missing settings (Mac OS X)
Output is not stapled
Output is not folded
Collate option in main dialog
doesn't work
Paper blank
Notification fails
bizhub PRO 1200/1200P/1051
Solution
The administrator must make sure that
the network name assigned to the bizhub
PRO 1200/1200P/1051
network name stored in the DNS.
If the copier is used as a shared printer on a
network server (and not directly), the printer
driver Plug-in will not be able to configure
installable options automatically. In this
case, set the installable options manually.
Solution
Wrong/ no installable option
The functionality of the Mac OS X printer
driver Plug-in is restricted by some items.
Too many pages for stapling. Make sure
your document does not contain more than
50 sheets of paper. Paper with a weight of
more than 244 g/m² cannot be stapled.
Paper with a weight of more than 91 g/m²
cannot be folded in Double Parallel
Fold/Gate Fold/Multi Letter Fold. Paper
with a weight with more than 130 g/m²
cannot be folded in other folding types.
Deactivated to avoid conflicts.
A combination
regarding "Shifting" may have the print
image caused to shift beyond the borders
of the paper. Check all parameters
connected to [Shifting].
Start Messenger service. Under Windows
Vista/7/Server 2008, download external
messenger
matches
of various settings
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the
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