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Symptom
White spots appear in
areas of dense black
printing.
Color around the edge of
printing is incorrect.
Partial blanks
Vertical blanks
Possible Cause
Is the media suitable?
Is the media folded or creased?
The print head cartridge is old or
damaged.
Is the color registration correctly
adjusted?
Is the paper damp?
Is the media suitable?
Is the transfer roll cartridge properly
installed in the printer?
Is the print head cartridge properly
installed in the printer?
The print head cartridge or transfer
roll cartridge is old or damaged.
Replace the media with a
recommend size and type, and
confirm that your printer driver
settings are correct.
See 4.1 "Suitable and Unsuitable
Paper Types"
Replace the print head cartridge.
See 8.2.2 "Replacing the Print Head
Cartridge"
Adjust the color registration.
See 1.1 "Adjusting Color
Registration"
Replace the paper.
See 4.2 "Loading Paper"
Replace the media with a
recommend size and type, and
confirm that your printer driver
settings are correct.
See 4.1 "Suitable and Unsuitable
Paper Types"
Make sure that the transfer roll
cartridge is properly installed.
See 8.3.2 "Replacing the Transfer
Roll Cartridge"
Make sure that the print head
cartridge is properly installed.
See 8.2.2 "Replacing the Print Head
Cartridge"
Check the print head cartridge and
transfer roll cartridge and replace
them as necessary.
See 8.2.2 "Replacing the Print Head
Cartridge"
See 8.3.2 "Replacing the Transfer
Roll Cartridge"
6-10
Action
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