Troubleshooting - Denon Dn-c620 - Dnc620 Professional Broadcast Cd Player Operating Instructions Manual

5. TROUBLESHOOTING

Make sure of the followings before you consider as any malfunctions :
1. Are all the connections correct?
2. Are all system components being operated correctly in accordance with the operating instructions?
3. Are the speakers and amplifier/receiver functioning correctly?
If the Unit still does not function properly, check the symptom against the list below. If the symptom does not correspond to the check list, please contact your dealer.
Problem
Disc is not ejected.
When a disc is loaded, "TOC Error" or "No Disc" is displayed.
When a disc is loaded, "Disc Error" is displayed.
When the PLAY button is pressed, playback does not start.
There is no sound, or it is distorted.
A specific section of the disc will not play.
Program play does not work.
Remote control is not working.
File does not play.
Cause
• Power operation switch is not turned on.
• Disc is not properly loaded.
• The disc is not properly recorded.
• Disc is dirty or scratched.
• Output cord is not properly connected.
• Amplifier adjustment is inappropriate.
• Disc is dirty or scratched.
• Program play operation has been performed improperly.
• No batteries or flat batteries.
• Decoding Error.
Remedy
• Turn the power operation switch on.
• Reload the disc.
• Turn the power off and on again to eject the disc.
• Clean the disc.
• Connect the output cord properly.
• Readjust the amplifier.
• Clean the disc.
• Restart Program play.
• Ensure that batteries are correctly inserted.
• Replace the batteries with a flesh set.
• Check that the file you are trying to play has a supported file
extension and is a format that the DN-C620 supports.
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