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13
Symptoms
Causes
Audio playback is undesir-
The audio file currently being played
ably stopped or disturbed.
back was not recorded in a format
playable on this receiver.
The LAN cable is currently discon-
nected.
There is heavy traffic on the network
with the Internet being accessed on
the same network.
When in the DMR mode, depending
on the external controller being used,
playback may be interrupted when a
volume operation is performed from
the controller.
There is a connection routed through
a wireless LAN on the same network.
Cannot access Windows
In case of Windows Media Player
Media Player 11 or
11: You are currently logged onto
Windows Media Player 12.
the domain through your PC with
Windows XP or Windows Vista
installed.
In case of Windows Media Player
12: You are currently logged onto
the domain through your PC with
Windows 7 installed.
Cannot listen to Internet
The firewall settings for components
radio stations.
on the network are currently in
operation.
You are currently disconnected from
the Internet.
The broadcasts from an Internet
radio station are stopped or inter-
rupted.
The Network functions
The remote control is not currently
cannot be operated with
set to the Network function mode.
the buttons on the remote
control.
Remedies
Check whether the audio file was recorded in a format sup-
ported by this receiver.
Check whether the folder has been damaged or corrupted.
Note that there are cases where even the audio files listed
as playable on this receiver cannot be played back or
displayed
(page
54).
Connect the LAN cable properly
(page
30).
Use 100BASE-TX to access the components on the net-
work.
In this case, adjust the volume from the receiver or remote
control.
There may be a shortage of bandwidth on the 2.4 GHz band
used by the wireless LAN. Make wired LAN connections not
routed through a wireless LAN.
Install away from any devices emitting electromagnetic
waves on the 2.4 GHz band (microwave ovens, game con-
soles, etc.). If this does not solve the problem, stop using
other devices that emit electromagnetic waves.
Instead of logging onto the domain, log onto the local
machine
(page
51).
Check the firewall settings for components on the network.
Check the connection settings for components on the
network, and consult with your network service provider if
necessary
(page
83).
There are cases where you cannot listen to some Internet
radio stations even when they are listed in the list of Inter-
net radio stations on this receiver
(page
51).
Press NET to set the remote control to the Network func-
tion mode
(page
51).
Wireless LAN
Network cannot be accessed via wireless LAN.
Wireless LAN converter's power is not on. (Wireless LAN converter's "Power", "WPS" and "Wireless" indica-
tors are not all lit.)
! Check that the USB cable connecting the wireless LAN converter to the receiver's DC OUTPUT for
WIRELESS LAN terminal is properly connected.
WLAN POW ERR is displayed on the receiver's display window.
! There is a problem with the wireless LAN converter's power supply. Turn the receiver's power off, then
disconnect the USB cable, reconnect the USB cable and turn the receiver's power back on.
! If WLAN POW ERR is still displayed after repeating the above procedure several times, there is a problem
with the receiver or the USB cable. Unplug the receiver from the wall and call a Pioneer authorized inde-
pendent service company.
The LAN cable is not firmly connected.
! Firmly connect the LAN cable
(page
31).
Wireless LAN converter and base unit (wireless LAN router, etc.) are too far apart or there is an obstacle
between them.
! Improve the wireless LAN environment by moving the wireless LAN converter and base unit closer
together, etc.
There is a microwave oven or other device generating electromagnetic waves near the wireless LAN
environment.
! Use the system in a place away from microwave ovens or others device generating electromagnetic
waves.
! Avoid using devices generating electromagnetic waves as much as possible when using the system with
the wireless LAN.
Multiple wireless LAN converters are connected to the wireless LAN router.
! When connecting multiple wireless LAN converters, their IP addresses must be changed.
Wireless LAN connections cannot be established between the wireless LAN converter and base unit (wireless
LAN router, etc.).
! The wireless LAN converter must be set in order to establish wireless LAN connections. For details, see
the CD-ROM included with the wireless LAN converter.
The IP address settings of the receiver and wireless LAN converter do not match the settings of the wireless
LAN router, etc.
! Check the IP address settings of the receiver and wireless LAN converter (including the DHCP setting).
If the receiver's DHCP setting is "ON", turn the receiver's power off, then turn the power back on.
Check that the IP addresses of the receiver and wireless LAN converter match the settings of the wireless
LAN router, etc.
If the receiver's DHCP setting is "OFF", set an IP address matching the network of the base unit (wireless
LAN router, etc.).
For example, if the wireless LAN router's IP address is "192.168.1.1", set the receiver's IP address to
"192.168.1.XXX" (*1), the subnet mask to "255.255.255.0", the gateway and DNS to "192.168.1.1".
Next, set the wireless LAN converter's IP address to "192.168.1.249" (*2).
(*1) Set the "XXX" in "192.168.1.XXX" to a number between 2 and 248 that is not assigned to other devices.
(*2) Set the "249" in "192.168.1.249" to a number between 2 and 249 that is not assigned to other devices.
94
FAQ
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