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Symantec® ServiceDesk Customization Guide 7.0
Settings for Publishing a Web Part
NOTE: This requires an upgraded version of Symantec Workflow.
When publishing, in order to make this project appear as a web part in the list of web
parts available in ServiceDesk, use the following settings:
Publish to Process Manager Forms
Check "Is Web Part" checkbox
Note the category, as this is the category in which it will be found in ServiceDesk.
To insert the new web part into a page in ServiceDesk
1.
Log in to ServiceDesk as the Administrator (or a user who has edit permission to a
page).
2.
From the Site Actions menu at the top of the portal, select Pages List.
3.
Select the page in which you want to insert the web part from the Pages List on the
left.
4.
Click the Go To Page button.
5.
From the Site Actions menu, select Modify Page.
6.
From the Site Actions menu again, select Add Web Part.
7.
Click on the category in which the web part was saved, then select its checkbox
below the list of categories.
8.
Select the zone, then click Add.
9.
Click on Close.
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