Table of Contents
Advertisement
back into Process Manager in order to store and retrieve data in the database. These
URLs are derived from the Base Url and Server FQDN values that you enter during
setup. These have to point to the load balancer in order to provide real performance
benefit. To make things more complicated, during installation the base URL value is set
to a property on each individual workflow project that is rolled out. So if you enter this
value incorrectly during installation you have to edit every place to which the URL is
propagated.
For more information about installing ServiceDesk 7, see ServiceDesk Implemention
Guide
(http://www.symantec.com/business/support/
index?page=content&key=57947&channel=DOCUMENTATION&basecat=DOCUMENTATI
ON&sort=popular)
Symantec® ServiceDesk Customization Guide 7.0
68
Advertisement
Table of Contents
