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Related Manuals for Symantec ALTIRIS DEPLOYMENT SOLUTION 7.1 - V1
Summary of Contents for Symantec ALTIRIS DEPLOYMENT SOLUTION 7.1 - V1
- Page 1 Altiris Deployment Solution from Symantec User Guide Version 7.1...
- Page 2 Legal Notice Copyright © 2009-2010 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.
- Page 3 Symantec Corporation 20330 Stevens Creek Blvd. Cupertino, CA 95014 http://www.symantec.com...
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Page 4: Technical Support
The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates. - Page 5 Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes Licensing and registration If your Symantec product requires registration or a license key, access our technical support Web page at the following URL: www.symantec.com/techsupp/ Customer service Customer service information is available at the following URL: www.symantec.com/techsupp/...
- Page 6 North America and Latin America supportsolutions@symantec.com Additional enterprise services Symantec offers a comprehensive set of services that allow you to maximize your investment in Symantec products and to develop your knowledge, expertise, and global insight, which enable you to manage your business risks proactively.
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Page 7: Table Of Contents
Contents Technical Support ....................4 Chapter 1 Introducing Deployment Solution ........11 About Deployment Solution ............11 Components of Deployment Solution ..........12 Chapter 2 Getting started with Deployment Solution ....13 Using Deployment Solution ............13 About the Deployment Portal ............16 Using Deployment Solution for the first time ........ - Page 8 Contents Scheduling a deployment task ............44 Checking the state of a task ............45 Starting computers in different modes ..........46 Assigning jobs to an unmanaged computer ........46 Copy File options ................. 47 About wiping a disk ..............48 Partition Disk options ..............
- Page 9 Contents Chapter 7 Migrating personality settings ......... 73 About PC Transplant ..............73 About personality templates ............74 About migration settings ............... 76 Capturing user settings ..............76 Capture options ................77 Distributing user settings .............. 78 Deploy options ................79 Appendix A Example log files ..............
- Page 10 Contents...
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Page 11: Introducing Deployment Solution
Because Deployment Solution works with Symantec Management Platform, you can now use Deployment Solution servers to share jobs and tasks, images, and security roles. You can also take advantage of the Symantec Management Platform features of hierarchy and replication in your Deployment Solution environment. -
Page 12: Components Of Deployment Solution
Introducing Deployment Solution Components of Deployment Solution Deployment Solution integrates with the Task Server component of the Symantec Management Platform. Task Server integration lets you combine deployment tasks with inventory, software management, and many other tasks. This process automates the management of the computers that are in your environment. -
Page 13: Getting Started With Deployment Solution
Chapter Getting started with Deployment Solution This chapter includes the following topics: Using Deployment Solution About the Deployment Portal Using Deployment Solution for the first time Installing the Deployment plug-in About Deployment Solution policies Uninstalling the Deployment plug-in Upgrading the Deployment plug-in About Deployment site server components About PXE Installing Deployment site server components... - Page 14 Getting started with Deployment Solution Using Deployment Solution Process for using Deployment Solution Table 2-1 Step Action Description Step 1 (Optional) Complete You can see a summary of your environment common processes and from the Deployment Solution portal page. view a summary of your You can also use the slide-out panel to quickly environment from the access the pages for discovering computers,...
- Page 15 Getting started with Deployment Solution Using Deployment Solution Process for using Deployment Solution (continued) Table 2-1 Step Action Description Step 4 Create, schedule, and You can choose from several task types to run deployment tasks. create deployment tasks. For example, you can create a task that captures or deploys a disk image.
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Page 16: About The Deployment Portal
Getting started with Deployment Solution About the Deployment Portal Process for using Deployment Solution (continued) Table 2-1 Step Action Description Step 8 View Deployment Deployment Solution provides the following reports. reports that you can access from the Reports > All Reports > Deployment and Migration menu: Computers with Deployment Plug-in Installed - A list of all of the managed... - Page 17 Getting started with Deployment Solution About the Deployment Portal When you use Deployment Solution for the first time, you can access the First Time Setup page. This page provides links to other pages that let you perform the initial steps that you need to complete to use deployment and migration. “Using Deployment Solution for the first time”...
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Page 18: Using Deployment Solution For The First Time
You can access this panel by dragging your mouse over the arrow at the left of the Development Portal. For more information, search for topics on portal pages in the Symantec Management Platform Help. Using Deployment Solution for the first time When you use Deployment Solution for the first time, you can access the First Time Setup page. -
Page 19: Installing The Deployment Plug-In
AClient, DAgent, or ADLAgent. If you need them, AClient and DAgent can coexist with the Deployment plug-in. You can enable the Symantec firewall on the client computer and enable the Windows firewall on Notification Server. However, to install the Deployment... -
Page 20: About Deployment Solution Policies
35. “Using Deployment Solution” on page 13. To install the Deployment plug-in In the Symantec Management Console, on the Settings menu, click Agent/Plug-ins > All Agents/Plug-ins. In the left pane, expand the Agents/Plug-ins > Deployment and Migration folders. - Page 21 Getting started with Deployment Solution About Deployment Solution policies Each policy uses a filter that specifies the computers that it affects. Also, policies update their targeted computers after those computers request any policy updates. You can access each policy by clicking the Settings menu and then expanding the Agents/Plug-ins and Deployment and Migration folders.
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Page 22: Uninstalling The Deployment Plug-In
“About Deployment Solution policies” on page 20. To uninstall the Deployment plug-in In the Symantec Management Console, on the Settings menu, click Agent/Plug-ins > All Agents/Plug-ins. In the left pane, expand the Agents/Plug-ins > Deployment and Migration folders. -
Page 23: Upgrading The Deployment Plug-In
Agent and Plug-in Filters menu. “About Deployment Solution policies” on page 20. To upgrade the Deployment plug-in In the Symantec Management Console, on the Settings menu, click Agent/Plug-ins > All Agents/Plug-ins. In the left pane, expand the Agents/Plug-ins > Deployment and Migration folders. -
Page 24: About Deployment Site Server Components
Notification Server. You can set up multiple site servers, task servers, and Deployment site servers to handle your jobs and tasks. Symantec Management Agent then uses their assigned Deployment site server for all deployment processes. These processes include imaging, disk partitioning, and tasks that are associated with Personality Packages. -
Page 25: Installing Deployment Site Server Components
Usually that device is the hard drive. All client computers with a PXE reboot task must receive a PXE reboot image, no matter which site server responds. All Deployment site servers that are assigned to the same Symantec Management Platform site receive instructions to supply the corresponding preboot image. - Page 26 You can uninstall and upgrade the components by choosing the appropriate policy and following those steps. For more information, search for site server and task server topics in the Symantec Management Platform Help. To install Deployment site server components In the Symantec Management Console, on the Settings menu, click Agent/Plug-ins >...
- Page 27 Getting started with Deployment Solution Installing Deployment site server components Ensure that the policy is enabled. A green On symbol shows in the top right corner. Click Save changes.
- Page 28 Getting started with Deployment Solution Installing Deployment site server components...
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Page 29: Configuring Deployment Solution Settings
Chapter Configuring Deployment Solution settings This chapter includes the following topics: Configuring deployment and migration settings About Sysprep imaging Adding an OS license Creating a PXE preboot image Adding a driver for a preboot configuration About automation folders About configuring a PXE server About initial deployment Configuring the initial deployment settings Configuring deployment and migration settings... - Page 30 “Adding an OS license” on page 33. Step 3 Create your PXE configuration using the You can create your Symantec Boot Services (PXE) > Preboot PXE preboot Configurations option. configuration settings. From your configuration settings, a PXE image is also...
- Page 31 “About automation folders” on page 35. Step 5 Configure your PXE server using the Symantec You can configure your Boot Services (PXE) > PXE Server Configuration PXE server and select option. which PXE boot image to use.
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Page 32: About Sysprep Imaging
Configuring Deployment Solution settings About Sysprep imaging Deployment and migration settings options (continued) Table 3-1 Step Action Description Step 7 Determine what Deployment jobs or tasks run You can set the task when an unknown computer performs a PXE boot list for a new computer using the Initial Deployment option. -
Page 33: Adding An Os License
29. “Using Deployment Solution” on page 13. To add an operating system license In the Symantec Management Console, on the Settings menu, click All Settings. In the left pane, expand the Settings > Deployment and Migration folders. Click OS Licenses. -
Page 34: Adding A Driver For A Preboot Configuration
To create a PXE preboot image In the Symantec Management Console, on the Settings menu, click All Settings. In the left pane, expand the Settings > Deployment and Migration > Symantec Boot Services (PXE) folders. Click Preboot Configurations. In the right pane, click Add. -
Page 35: About Automation Folders
Configuring Deployment Solution settings About automation folders BootWiz.exe is stored in the \Program Files\Altiris\Altiris directory. Agent\Agents\Deployment\Task Handler\bootwiz “Configuring deployment and migration settings” on page 29. To add a driver for a preboot configuration Run BootWiz.exe. In Boot Disk Creator, choose the option to create a new configuration. On Step 1, enter a name for the configuration. -
Page 36: About Configuring A Pxe Server
You can install multiple PXE servers by installing and configuring the site server components on a computer that is running Site Services. For more information, search for site server topics in the Symantec Management Platform Help. You can select the PXE boot image to use and choose to respond to unknown computers while configuring your PXE server. - Page 37 “Using Deployment Solution” on page 13. To configure the initial deployment settings In the Symantec Management Console, on the Settings menu, click All Settings. In the left pane, expand the Settings > Deployment and Migration folders. Click Initial Deployment Settings.
- Page 38 Configuring Deployment Solution settings Configuring the initial deployment settings...
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Page 39: Running Tasks And Jobs
Chapter Running tasks and jobs This chapter includes the following topics: About deployment tasks and jobs Creating a deployment task Changing network settings Combining tasks into a job Scheduling a deployment task Checking the state of a task Starting computers in different modes Assigning jobs to an unmanaged computer Copy File options About wiping a disk... - Page 40 “Checking the state of a task” on page 45. If a computer does not yet have the Symantec Management Agent or the Deployment plug-in installed, you can import a predefined computer. Predefined computers let you assign jobs to unmanaged computers.
- Page 41 A Run Script task that lets you use a scripting language such as Perl or Python. The Run Script task supports many scripting languages and predefined tokens. For more information, search for run script task topics in the Symantec Management Platform Help.
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Page 42: Creating A Deployment Task
You can use the Deployment Portal to search for your jobs and tasks. “About the Deployment Portal” on page 16. To create a deployment task In the Symantec Management Console, on the Manage menu, click Jobs and Tasks. In the right pane, click Create a new job or task. -
Page 43: Changing Network Settings
“Creating a deployment task” on page 42. To change network settings In the Symantec Management Console, on the Manage menu, click Jobs and Tasks. In the right pane, click Create a new job or task. On the Create New Task page, in the left pane, expand the Deployment and Migration folder. -
Page 44: Combining Tasks Into A Job
You can use the Deployment Portal to search for your jobs and tasks. “About the Deployment Portal” on page 16. For more information, search for topics on creating a job in the Symantec Management Platform Help. “Using Deployment Solution” on page 13. -
Page 45: Checking The State Of A Task
“Using Deployment Solution” on page 13. To schedule a task In the Symantec Management Console, on the Manage menu, click Jobs and Tasks. In the left pane, expand the Jobs and Tasks > System Jobs and Tasks > Deployment and Migration folders. -
Page 46: Starting Computers In Different Modes
“About deployment tasks and jobs” on page 39. To start computers in different modes In the Symantec Management Console, on the Manage menu, click Jobs and Tasks. In the right pane, click Create a new job or task. On the Create New Task page, under Deployment and Migration, click Reboot Click the mode that you want. -
Page 47: Copy File Options
Settings > Deployment and Migration. “About the Deployment Portal” on page 16. To assign jobs to an unmanaged computer In the Symantec Management Console, on the Home menu, click Deployment Portal. Click the slide-out panel. Under Settings, select Predefined Computers. -
Page 48: About Wiping A Disk
Running tasks and jobs About wiping a disk Copy File options (continued) Table 4-2 Option Description Source The source of the file to copy. You can provide a local path or select an existing file from the Deployment share. If you want to copy a file that is not on Notification Server, make sure that you provide the credentials for the file. -
Page 49: Partition Disk Options
Running tasks and jobs Partition Disk options All addressable locations are overwritten with 0x35. All addressable locations are overwritten with 0xCA. All addressable locations are overwritten with a pseudo-random character. All addressable locations are verified in hardware using the Verify Sectors command to the disk. -
Page 50: About Ilo Power Management
HP installs this DLL, and it must be version 8.11.00.0 or later to enable iLO functionality in Symantec Management Platform. You can see the iLO capabilities of a specific server by using the Manage >... -
Page 51: Imaging Computers
Chapter Imaging computers This chapter includes the following topics: About images Deployment image types About image resources About disk image packages Deleting an image package Deleting an image resource or personality resource Creating and deploying an image About preparing to capture a disk image Prepare for Image Capture options About deploying images to multiple computers About creating an image... -
Page 52: About Images
Imaging computers About images Adding new system configuration settings System configuration editor settings Error 10010 About images Computer images contain the entire contents of a computer s hard drive. These contents include the operating system, applications, and user data. For Windows, you can create images using either Ghost or RapiDeploy. -
Page 53: About Image Resources
“About images” on page 52. The Symantec Management Console uses the resource list to display what images can be deployed. However, the console does not verify if the image file already exists. If your image file is deleted from the server, it is still possible to create a task to deploy the deleted image. -
Page 54: Deleting An Image Package
“Deleting an image resource or personality resource” on page 55. To delete an image package In the Symantec Management Console, on the Settings menu, click All Settings. In the left pane, expand the Settings and the Deployment and Migration folders. -
Page 55: Deleting An Image Resource Or Personality Resource
54. To delete an image resource or personality resource In the Symantec Management Console, on the Manage menu, click Resource. From the Group drop-down menu, select Image Resource. On the Select Resource page, click the image that you want to delete. - Page 56 Imaging computers Creating and deploying an image You can also use multicasting to simultaneously deploy an image to multiple computers. “About deploying images to multiple computers” on page 58. Process for creating and deploying an image Table 5-2 Step Action Description Step 1 Prepare a reference...
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Page 57: About Preparing To Capture A Disk Image
Imaging computers About preparing to capture a disk image About preparing to capture a disk image You can run the Prepare for Image Capture task to get ready to deploy a disk image to multiple computers. “About deployment tasks and jobs” on page 39. -
Page 58: About Deploying Images To Multiple Computers
Imaging computers About deploying images to multiple computers Prepare for Image Capture options (continued) Table 5-3 Option Description Target Machine is in Domain (not in The target machine belongs to a domain. When workgroup) the task runs, it removes the computer from any domains. -
Page 59: About Creating An Image
Imaging computers About creating an image Image Multicasting options (continued) Table 5-4 Option Description Timeout The maximum number of seconds to wait for the specified number of clients to join the group. If this number is reached, your images are deployed separately. About creating an image You can create disk images and backup images with the Create Image task. -
Page 60: Advanced Create Image Options
Imaging computers Advanced Create Image options Create Image options Table 5-5 Option Description Name The name of the task. This field is not labeled. Image Name The name of the image file to create. Each time this task runs, a new image file is created. Enter a unique name every time you run this task. -
Page 61: About Deploying An Image
Imaging computers About deploying an image About deploying an image You can restore a computer and deploy a standard, Sysprep-enabled disk image with the Deploy Image task. All of the existing data and applications on the client are lost, and the computer is restored to the state of the standard image. On Windows Server 2008, you might need to change the password on the client computer before logging on for the first time after this task runs. -
Page 62: Deploy Image Options
Imaging computers Deploy Image options “Advanced Deploy Image options” on page 63. Deploy Image options You can configure the following options while creating the Deploy Image task “About deploying an image” on page 61. For Linux, only the Name and Image Name fields are necessary. All of the other fields are optional. -
Page 63: Advanced Deploy Image Options
Imaging computers Advanced Deploy Image options Deploy Image options (continued) Table 5-7 Option Description Credentials The credentials that are needed to join the computer to a domain. Advanced Deploy Image options The Advanced option on the Deploy Image task lets you configure additional options. -
Page 64: Deploying New Computers
“About deployment tasks and jobs” on page 39. To restore a backup image: In the Symantec Management Console, on the Manage menu, click Jobs and Tasks. In the right pane, click Create a new job or task. On the Create New Task page, click Restore Backup Image. -
Page 65: Adding New System Configuration Settings
Imaging computers Adding new system configuration settings Process for deploying new computers Table 5-9 Step Action Description Step 1 Capture a Sysprep-enabled For Windows, you can use Microsoft image for distribution to Sysprep to prepare images. Sysprep multiple computers. removes drivers, the security ID (SID), and other computer-specific settings. -
Page 66: System Configuration Editor Settings
39. “Using Deployment Solution” on page 13. To add a new system configuration In the Symantec Management Console, on the Settings menu, click All Settings. In the left pane, expand the Settings > Deployment and Migration folders. Click System Configurations. -
Page 67: Error 10010
Imaging computers Error 10010 System configuration editor settings Table 5-10 Setting Description Computer Name Computer Name You can select Leave existing for a computer that is not stored in the database. In this instance, the default name that the Windows installation generates is used. - Page 68 The administrator creates a Deploy Image job to Computer 2, which is registered with site server 2. The task is scheduled before you use the All Settings option in the Symantec Management Console and before you choose to replicate the disk image.
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Page 69: Performing Scripted Os Installations
Chapter Performing scripted OS installations This chapter includes the following topics: About scripted OS installations OS Files options Sample scripted OS job About Windows scripted OS installations Install Windows OS options About scripted OS installations You can create an operating system package and decide what source files are included in that package. -
Page 70: Os Files Options
Performing scripted OS installations OS Files options You can also delete files from your package. Only the package that is in the database is deleted. If your physical files exist in other places, the files are not deleted from those locations. “About deployment tasks and jobs”... -
Page 71: About Windows Scripted Os Installations
You must create a deployment task before you can run it. “Creating a deployment task” on page 42. This task downloads a program that installs the Symantec Management Agent. After the agent is installed, the install policy installs the Deployment plug-in if the policy is on. - Page 72 Performing scripted OS installations Install Windows OS options Install Windows OS options (continued) Table 6-2 Option Description Product Key The license for the operating system. You can use the drop-down list to select a previously added license. You can also add licenses by clicking Add. Configuration The configuration options.
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Page 73: Migrating Personality Settings
Chapter Migrating personality settings This chapter includes the following topics: About PC Transplant About personality templates About migration settings Capturing user settings Capture options Distributing user settings Deploy options About PC Transplant PC Transplant is included with Deployment Solution. PC Transplant uses a wizard-driven interface to help you capture and distribute a computer s personality. -
Page 74: About Personality Templates
Migrating personality settings About personality templates PC Transplant also does not support 64-bit operating systems, so you cannot create or distribute personalities for 64-bit systems. “Capturing user settings” on page 76. “Distributing user settings” on page 78. You can distribute a personality through a self-extracting executable file that is called a Personality Package. - Page 75 Migrating personality settings About personality templates A template file contains information about the settings and files that you want to migrate. Using a template reduces errors and allows deployment jobs to automatically create packages. “About migration settings” on page 76. When you create a job to capture personalities, you must use a template.
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Page 76: About Migration Settings
Migrating personality settings About migration settings About migration settings You can choose what settings to migrate. You can choose to migrate settings from the following categories: Computer desktop settings These settings include Control Panel settings, desktop colors, and background information. Individual files and folders Specific file types Network settings... -
Page 77: Capture Options
“About deployment tasks and jobs” on page 39. To capture user settings In the Symantec Management Console, on the Actions menu, click Deployment > Capture Personality. On the Capture Personality page, type a unique name and a description. If you capture multiple personalities, you can use the... -
Page 78: Distributing User Settings
“About deployment tasks and jobs” on page 39. To restore user settings In the Symantec Management Console, on the Actions menu, click Deployment > Distribute Personality. On the Distribute Personality page, type the name of the personality that you want to use. -
Page 79: Deploy Options
Migrating personality settings Deploy options Click OK. Schedule the task. “Scheduling a deployment task” on page 44. Deploy options The deploy options in PC Transplant include how to deal with existing files on the destination computer and whether to restart the computer. “Distributing user settings”... - Page 80 Migrating personality settings Deploy options...
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Page 81: Example Log Files
Appendix Example log files This appendix includes the following topics: rd2D7C26.txt ClientImaging_Task.txt rd2D7C26.txt Error description: The file could not be opened. (Note: The file does not exist.) (Filename: \\SITESERVER1\deployment\task handler\image\ 879de9c6-78a2-41ba-a282-833c6b2946e9\XP2.img) Possible causes: A file that was expected to exist does not exist. You do not have permission for this operation on the file or directory. -
Page 82: Clientimaging_Task.txt
Example log files ClientImaging_Task.txt Status = 41 (0x29) Source file = imglib\fio\osfile.cpp Line number = 287 (0x11f) Stack trace = 0x44f090 0x44ee28 0x450fed 0x404554 0x40407f 0x402f98 0x4119f4 0x401d9c 0x40dc9d &Known=0x433490 File name = \\SITESERVER1\deployment\task handler\image\ 879de9c6-78a2-41ba-a282-833c6b2946e9\XP2.img Note = The file does not exist. Imaging library revision = 8853 (win32-x86-release build, Fri Feb 22 19:30:12 2008) ClientImaging_Task.txt [2009/01/06 09:25:25.250 1636:1916 2] Log File Created. - Page 83 Example log files ClientImaging_Task.txt [2009/01/06 09:25:26.265 1636:1916 2] Imaging.cpp@437 Output @imagePath=\\@SSName \deployment\task handler\image\879de9c6-78a2-41ba-a282-833c6b2946e9\XP2.img [2009/01/06 09:25:26.265 1636:1916 2] Imaging.cpp@443 Found @ServerName - value = SITESERVER1 [2009/01/06 09:25:26.265 1636:1916 2] Imaging.cpp@450 Replaced @SSName, new fullImagePath = "\\SITESERVER1\deployment\task handler\image\ 879de9c6-78a2-41ba-a282-833c6b2946e9\XP2.img" [2009/01/06 09:25:26.265 1636:1916 2] Imaging.cpp@581 Call CreateAProccess (\\SITESERVER1\deployment, \task handler\rdeploy\rdeployt.exe, -noprompt -md -f"\\SITESERVER1\deployment\task handler\image...
- Page 84 Example log files ClientImaging_Task.txt...
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Page 85: Index
Index Symbols 10010 backup image error 67 creating a 59 for a single computer 59, 63 restoring a 63 Boot Disk Creator 12 about adding drivers 34 automation folder 35 capture options 77 capture personality settings 77 deploy options 79 capture deploy personality settings 79 disk image 59... - Page 86 Index Create sysprep image Deployment Solution (continued) about 32 policy for installing site server 25 creating policy for uninstalling plug-in 22 deployment task 42 policy for upgrading plug-in 23 OEM extension 33 portal page 16 PXE preboot image 33 process for 13 creating package reports 16 for scripted OS install 69...
- Page 87 Index installation (continued) Windows scripted OS 71 Ghost capturing image 59 creating 44 hard drive partition 49 HP server license turning on or off 50 adding 33 HTTP settings 33 advanced deploy options 63 HTTP connection imaging 60 migration settings 29 migration settings about personality 76 power management 50...
- Page 88 Index PXE boot service settings 33 partition PXE preboot advanced deploy options 63 creating 33 disk drive 49 PXE server Partition Disk configuring 36 task 49 PC Transplant 12 personality capturing a 76 RapidDeploy restoring a 78 capturing image 59 personality resource image deployment 58 deleting 55...
- Page 89 Index settings (continued) task (continued) changing 43 advanced Deploy Image options 63 DeployAnywhere driver 34 checking the state of a 45 drivers 34 combining jobs into 44 for deployment and migration 29 Copy File 47 initial deployment 36 Create Image options 59 licenses 33 creating a deployment 42 OS licenses 33...
- Page 90 Index Windows scripted OS installation 71 Windows OS scripted installation 71 wipe disk 48 DoD compliant 48...