Obtaining Parts Warranty Service; Software Limited Warranty - HP Integrity rx2600 Getting Started Manual

Warranty Statements

obtaining parts warranty service

software limited warranty

B–6
The customer may be responsible for installing the replacement part
and restoring any operating system, applications, or data. HP may, at
its option but is not obligated to, repair the product at the customer's
premises or "on-site." If HP is unable to repair or replace the product,
the customer will be entitled to a refund of the purchase price upon
return of the product/parts.
When parts warranty service applies, the customer may be required to
run HP-supplied diagnostic programs before an on-site visit or
replacement part will be dispatched.
The customer shall return some defective parts upon HP demand. In
that case, HP will prepay shipping charges for parts returned to the
HP Parts Service Center.
HP warrants for a one (1) year period from the date of purchase, that
the workstation operating system software will not fail to execute its
programming instructions due to defects in materials and
workmanship when all files are properly installed and used on HP
workstations.
HP does not warrant that the operation of software products will be
uninterrupted or error free.
Customer remedies shall be, at HP's option, replacement of the media
or refund of purchase price based upon return of the product.
Removable Media (if supplied). HP warrants the removable media,
if supplied, upon which the software product is recorded to be free
from defects in materials and workmanship under normal use for a
period of ninety (90) days from the date of purchase. In the event the
media proves to be defective during the warranty period, the
customer's remedy shall be to return the media to HP for
replacement. Should HP be unable to replace the media within a
reasonable amount of time, the customer's alternative remedy shall be
a refund of the purchase price upon return of the product and
destruction of all other non-removable media copies of the software
product.
HP Integrity rx2600 server and HP workstation zx6000 Getting Started Guide