Misfeed jam
Action
1
Ensure that papers are properly inserted on the
MPF.
Is the problem recovered?
2a Use thick paper that is 216 gsm or less.
Is the problem recovered?
2b Use thin paper that is 60 gsm or more.
Is the problem recovered?
2c Ensure that the envelope is properly loaded in
the MPF as instructed in "Loading Envelopes"
on page 64.
Is the problem recovered?
2d Ensure that the print media is not curled.
Is the problem recovered?
158
Troubleshooting
Yes
No
The task is
Proceed to the
complete.
action
corresponding
to the type of
the print media
being used:
• Thick - 2a
• Thin - 2b
• Envelope -
If performing
manual duplex
printing, go to
action 2d.
If using paper
other than the
above or if not
performing
duplex
printing, go to
action 2e.
The task is
Go to action
complete.
3a.
The task is
Go to action
complete.
3a.
The task is
Go to action
complete.
3b.
The task is
Go to action
complete.
3a.
2c