Paper Jam Message Remains After Jam Is Cleared; Color Misregistration; Paper Frequently Jams; Repeating Defects - Lexmark 560n - X Color Laser Troubleshooting Manual

4
Make sure the paper tray closes properly.
5
Close the door.
R
ESET THE PRINTER
Turn the printer off. Wait 10 seconds. Turn the printer back on.
Solving paper feed
problems

Paper frequently jams

These are possible solutions. Try one or more of the following:
C
HECK THE PAPER
Use recommended paper and other specialty media. For more
information, see the chapter about paper and specialty media
guidelines.
M
AKE SURE THERE IS NOT TOO MUCH PAPER IN
THE PAPER TRAY
Make sure the stack of paper you load does not exceed the
maximum stack height indicated in the tray or on the
multipurpose feeder.
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the
paper size loaded.
H
AS THE PAPER ABSORBED MOISTURE DUE TO
?
HIGH HUMIDITY
•
Load paper from a fresh package.
• Store paper in its original wrapper until you use it.
Paper jam message remains
after jam is cleared
The paper path is not clear. Clear paper from the entire paper path,
and then close any open doors.

Color misregistration

Color has shifted outside of the appropriate area or has been
superimposed over another color area.
• Remove and reinstall the print cartridges.
•
Adjust the color registration:
1
From the printer control panel, press System.
2
Press or repeatedly until Admin appears, and then
press OK.
3
Press or repeatedly until Maintenance appears,
and then press OK.
4
Press or repeatedly until Adjust ColorRegi
appears, and then press OK.
5
Press or repeatedly until Auto Correct appears,
and then press OK.
6
Press or repeatedly until Yes appears, and then
press OK.
The printer returns to the Select Function state.
Transparency print quality is
poor
These are possible solutions. Try one or more of the following:
M
AKE SURE THE TRANSPARENCIES YOU ARE
USING MEET THE PRINTER SPECIFICATIONS
Use only transparencies recommended by the printer
manufacturer.
M M T
AKE SURE THE EDIA YPE SETTING IS SET
T
TO RANSPARENCY
From Print Properties, change the Media Type setting to
Transparency.
Solving print quality
problems
The information in the following topics may help you solve print
quality problems. If these suggestions still do not correct the
problem, call Customer Support. You may have a printer part that
requires adjustment or replacement.

Repeating defects

These are possible solutions. Try one or more of the following: