Printing Issues; Remote Access Services Issues - Novell NETWARE 6-DOCUMENTATION Manual

Printing Issues

NDPS and NetWare 5

Remote Access Services Issues

Supporting a Large Number of Remote Access Services (RAS) Users
SLP Requirements for Server Name Resolution from RAS Clients
108 Novell Client for Windows
You might experience difficulties printing through NDPS if your network
connection is dropped and later auto-reconnects. You could receive the
following error messages:
Error writing to <printer>: Space to store the file waiting
to be printed is not available on the server.
A write fault occurred while printing.
To resolve this problem, you must download and install NetWare 5 Support
Pack 2 or later. Then complete the following:
1
At the server console, load NDPSM.NLM to load NDPS Manager on the
server.
2
From the NDPS Manager main menu, click Printer Agent List.
3
Select a Printer Agent.
4
Once the Printer Agent information is displayed, click Configuration:
(See Form).
5
From the configuration screen, change the Security Level from High to
Medium.
If you support a large number of RAS users in your network and you
experience problems with users not being able to log in because of insufficient
NetWare connections, try setting the Watchdog configuration parameters so
that connections time out quickly when RAS connections terminate
abnormally.
If you rely on SLP to provide the resolution of server names to IP addresses in
your network and your RAS server does not forward IP multicast packets
between the client and the network, then you must set up and configure SLP
Directory Agents.
You can configure SLP Directory Agents through the Novell Client property
pages or through DHCP.