512 MB of RAM
5MB of disk space for each server you will be analyzing
1.1.3 Novell Support Advisor can run against and analyze
these platforms:
SUSE Linux Enterprise Server 9
SUSE Linux Enterprise Server 10
SUSE Linux Enterprise Server 11
GroupWise 8 (Linux and Windows)
ZENworks Configuration Management 10 (Linux and Windows)
1.2 Known Issues
Zenworks running on windows requires the Zenworks control center credentials, not the windows
user name and password.
1.3 Installation
1.3.1 Installing Novell Support Advisor
Download the Novell Support Advisor software package from support.novell.com/advisor
Extract the Support Advisor package to a folder of your choice
Within your specified folder, all the Advisor files extract into an advisor_install folder
Launch the Support Advisor installer and follow the prompts to install Support Advisor
When prompted, confirm the installation path. By default, Support Advisor installs in the
following locations (your location might vary):
Linux:/home/<username>/Support Advisor
Windows:C:\Program Files\Novell\Support Advisor
After you have installed Support Advisor, continue with the following post-installation tasks.
8
Novell Support Advisor user Guide