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However, some users might have the user's old address (GroupWise user ID) in their Frequent
Contacts Address Books. In this case, if the sender types the renamed user's name in the To field
instead of selecting it from the Address Book, GroupWise uses the old address stored in the
Frequent Contacts Address Book instead of the new address in the GroupWise Address Book. This
results in the message being undeliverable. The POA automatically resolves this issue when it
performs its nightly user upkeep (see
page
526). During the nightly user upkeep process, the POA ensures that all addresses in a user's
Frequent Contacts Address Book are valid addresses in the GroupWise Address Book.
If you want to ensure that messages sent to the user's old address are delivered even before the POA
cleans up the Frequent Contacts Address Book, you can create a nickname using the old GroupWise
user ID. For information about creating a nickname, see
User," on page
14.6 Managing Mailbox Passwords
The following sections provide information to help you manage GroupWise mailbox passwords:
Section 14.6.1, "Creating or Changing a Mailbox Password," on page 242
Section 14.6.2, "Removing a Mailbox Password," on page 243
Section 14.6.3, "Bypassing the GroupWise Password," on page 244
For background information about GroupWise passwords, see
on page
1151.
14.6.1 Creating or Changing a Mailbox Password
As administrator, you can use ConsoleOne to create a user's mailbox password or change a user's
existing password. If a user can log in to GroupWise, he or she can also change the mailbox
password through the Security Options dialog box (GroupWise Windows or Linux/Mac client >
Tools > Options > Security) or on the Passwords page (GroupWise WebAccess client > Options >
Password.
To create or change a user's mailbox password:
1 In ConsoleOne, right-click the User object (or GroupWise External Entity object), then click
Properties.
2 Click GroupWise > Account to display the Account page.
242 GroupWise 8 Administration Guide
Section 36.4.3, "Performing Nightly User Upkeep," on
250.
Section 14.7.4, "Creating a Nickname for a
Chapter 74, "GroupWise Passwords,"
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