McAfee VIRUSSCAN 4.5 Administrator's Manual page 95

Mailing infected floppy disks
You can also mail the actual disks you created directly to McAfee anti-virus
researchers. McAfee recommends that you create a text file or write a message
to accompany the disks that includes the same information you would submit
with an electronic disk image. Send your sample to only one research lab
address so that you can receive the fastest possible response to your issue. Use
these mailing addresses:
In the United States:
Network Associates, Inc.
Virus Research
20460 NW Von Neumann Drive
Beaverton, OR 97006
In Germany:
Network Associates, Inc.
Virus Research
Luisenweg 40
20537 Hamburg
Germany
In Australia:
Network Associates, Inc.
Virus Research
500 Pacific Highway, Level 1
St. Leonards, NSW
Sydney
Australia 2065
Š
NOTE: McAfee AVERT Labs does keep all submitted samples, but once
you submit a sample, AVERT cannot return it to you. AVERT does not
accept or process Iomega Ditto or Jazz cartridges, Iomega Zip disks, or
other types of removable media.
Removing Infections From Your System
In the United Kingdom:
Network Associates, Inc.
Virus Research
Gatehouse Way
Aylesbury, Bucks HP19 3XU
UK
In Japan:
Network Associates, Inc.
Virus Research
9F Toranomon Mori-bldg. 33
3-8-21 Toranomon, Minato-Ku
Tokyo
Japan 105-0001
In Europe:
Network Associates, Inc.
Virus Research
Gatwickstraat 25
1043 GL Amsterdam
Netherlands
Administrator's Guide 95