Printing Problems - Dell 1135 Mono Laser User Manual

The paper keeps jamming.
Transparencies stick
together in the paper exit.
Envelopes skew or fail to
feed correctly.

Printing problems

Condition
The machine does not
print.
The machine does not
print.
The machine selects
print materials from the
wrong paper source.
A print job is extremely
require to be replaced. Contact a service representative.
There is too much paper in the tray. Remove excess paper from the tray. If you
are printing on special materials, use the manual tray.
An incorrect type of paper is being used. Use only paper that meets the
specifications required by the machine (See
There may be debris inside the machine. Open the front door and remove any
debris.
If an original does not feed into the machine, the document feeder rubber pad may
need to be replaced. Contact a service representative.
Use only transparencies specifically designed for laser printers. Remove each
transparency as it exits from the machine.
Ensure that the paper guides are against both sides of the envelopes.
Possible cause
The machine is not
receiving power.
The machine is not
selected as the default
machine.
Check the machine for the following:
The front door is not closed. Close the front door.
Paper is jammed. Clear the paper jam (See
No paper is loaded. Load paper (See
The toner cartridge is not installed. Install the toner cartridge.
If a system error occurs, contact your service representative.
The connection cable
between the computer
and the machine is not
connected properly.
The connection cable
between the computer
and the machine is
defective.
The port setting is
incorrect.
The machine may be
configured incorrectly.
The printer driver may be
incorrectly installed.
The machine is
malfunctioning.
The document size is so
big that the hard disk
space of the computer is
insufficient to access the
print job.
The output tray is full.
The paper option that
was selected in the
Printing Preferences
may be incorrect.
The job may be very
Print media specifications
Suggested solutions
Check the power cord connections.
Select your machine as your default machine in your
Windows.
Clearing paper
Loading paper in the
Disconnect the machine cable and reconnect it.
If possible, attach the cable to another computer that is
working properly and print a job. You can also try using a
different cable.
Check the Windows printer setting to make sure that the
print job is sent to the correct port. If the computer has
more than one port, make sure that the machine is attached
to the correct one.
Check the Printing Preferences to ensure that all of the
print settings are correct (See
Repair the machine software (See
machine's driver, Installing network connected machine's
driver).
Check the display message on the control panel to see if the
machine is indicating a system error. Contact a service
representative.
Get more hard disk space and print the document again.
Once the paper is removed from the output tray, the
machine resumes printing.
For many software applications, the paper source selection is
found under the Paper tab within the Printing Preferences.
Select the correct paper source. See the printer driver help
screen (See Opening printing
Reduce the complexity of the page or try adjusting the print
).
jams).
tray).
Opening printing preferences).
Installing USB connected
preferences).