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User Manual for the NETGEAR 54 Mbps Wireless USB 2.0 Adapter WG111
I can connect to
This could be a
an access point,
physical layer
but I cannot
problem or a
connect to
network
other
configuration
computers on
problem.
the network or
the Internet.
Frequently Asked Questions
Use the information below to solve common problems you may encounter. Also, please refer to the
knowledge base on the NETGEAR web site at www.netgear.com/support/main.asp.
The WG111 status line displays a speed lower than 54 Mbps
If you are connecting to an 802.11b network, the maximum 802.11b speed is 11 Mbps.
If your computer does not have a USB v2.0 port but rather a USB v1.1 type port, the WG111 will
be limited to the maximum speed of the USB v1.1 port. USB v1.1 port maximum speed is 14
Mbps whereas the maximum speed of a USB v2.0 port is 480 Mbps. PC computers can be
upgraded with optional add-on USB v2.0 adapters that provide one or more USB v2.0 ports.
Note: If you are already using a USB 2.0 controller, make sure that you are using the correct
driver for USB 2.0.For Windows XP, you need to upgrade your system to Service Pack 1 in order
to utilize the USB 2.0 port. For Windows 2000, you need to upgrade your system to Service Pack
4 in order to utilize the USB 2.0 port.
The WG111 Smart Wireless Assistant keeps asking me to save
my settings
This is because you have made changes to the settings and the utility is offering you the chance to
save the changes. If you want to avoid these Profile setting prompts, simply click Apply before
you close the utility program.
4-2
Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows
networking parameters are all configured correctly.
Restart the cable or DSL modem, router, access point,
and notebook PC.
Refer to the
"A Road Map for 'How to Get There From
Here'" on page 2-3
for additional suggestions.
202-10026-01
Troubleshooting
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